Be careful when deciding whether or not to use CityGrid Media!!! Their sales rep pushed very hard to sell me a bill of goods (Which I have since found out was absolutely false), and then would not return any of my calls. After various attempts to reach out to my account rep, and customer service; I was informed today that they have not had any account reps for almost 6 months!!! No contact was made by anyone in the company to inform me of this major change, and they have been billing us for nearly 6 months with ZERO ACCOUNT MANAGEMENT.
When I called customer service to address this issue, I was hung up on by two different reps and told that I was simply out of luck. There was nothing they would do to correct the situation. They were very happy taking my advertising dollars and literally doing nothing for it.
The entire experience would be too long to list here, but if you'd like to hear more, feel free to contact Sinful Customs @ [protected]. Just want to prevent anyone from making the same mistake we did in deciding to use this company for ads & promotion!!!
CityGrid Media charged my credit card without my knowledge. They charge you by how many clicks your site receives. I have access to see how may views my website gets and the charges exceed that. This is a total scam and cannot prove the views to me on their end. What kind of business is this? I'm contacting the Attorney General and Better Business Bureau.