I wish to point out that I lost the sum of £146 recently sent to a company called Chapterhouse Publishing which failed to send me a package for a course as promised on the 24th of November 2020. I cannot get anywhere with this company to chase up my consumer rights as they do not listen to me. They simply ignore or disregard my many emails saying that I have to take things further legally to even get a response from them by email. I have lost quite a lot of money for which I have received nothing back from the company concerned.
Desired outcome: refund requested