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CB Animals and Pets Review of Brandywine Valley SPCA Animal Health
Brandywine Valley SPCA Animal Health

Brandywine Valley SPCA Animal Health review: Services and pricing of false advertising

B
Author of the review
5:05 pm EST
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Tech appointment fee
For anal glands, lab-work and returning patient vaccine boosters (rabies excluded).

$25

Nail trim was $15 and they charged me for a tech fee plus the nail trim. Advertising on their site is above, which doesn't mention nail trim. This is absurd. The girl on the phone Annie was disturbed and frustrated that I asked her to break down the pricing as I had a puppy visit in addition to a cat claw trim. She was very sarcastic and perturbed that I asked. She was extremely rude and I no actual vet charges these fees. They charge just for the trim. Someone needs to address this with this clinic as it isn't the first time, i've been told over the phone one price and charged another.

Desired outcome: I will pay the $15 but I want the false advertised $25 reimbursed back to my credit card. $40 for a kitten nail trim is absurd.

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