In June 2012 I ordered an Item online in the amount of $78.41 & on the same day Bellabrite also charged my...
I ordered a trial of Acai Berry and Authorized on my Visa for the shipping charges of $3.95. Two weks later I get a 30 day supply in the mail and my Visa had been charged an additional $89.31. I finally got throught to the company and was told to send the product back priorty mail and when recieved back my card would be credited the $89.31. Since, I have contacted this company numerous times and was told to be patient that my credit was being processed. It has been several months now, with many, many many calls to this company. Still NO CREDIT...NOW, I try to call and the number is just BUSY!!!
I will be more aware of what I try with online companies...
I seen this on Rachel Ray, wonder if she know she is endorsing a company that is ripping people off????
This company sent me a bottle of Acia Berry and made an unauthorized charge to my credit card. I placed an order with a company named fit-fac.com for a sample and a delivery charge of $3.95. When I looked at my statement on my credit card, I found that they had charged me $29.95. I called them and they issued a credit balance of $29.95. A few days later, I find a charge from Helthier for me in the amount of $89.31. Knowing that I had not ordered, I called and was advised that I had joined a club and would be receiving a shipment each and every Month. The male on the phone stated that I could cancel the membership with him but that the $89.31 would not ber refunded. I called and placed a dispute with my credit card and recalled Healther for me and found that the name of the company is FULLFILLMENT of Davie, Florida. I asked for a credit to be giving on my credit card ajnd was advised that I would need to send the Acia berry back to them at my costs and to obtain a tracking number. I spent almost $5 with the Post Office for this service and called FULLFILLMENT with the tracking number and was advised that a refund would be issued. I called fit-fac.com and found that they are a company in the Manila and they advised me that FULLFILLMENT is actually a company in New York named Bluesky at 303 Park Ave, New York NY 10010 but refused to give me a phohe number. I again called FULLFILLMENT and asked why I had not received a refund on this unauthorized charge and I was advised that one had been issued on 12-15-2008. When I asked why it had not shown up on my account I was aksed to wait at least 5 days more. I filed reports with the Federal Trade Commission and the Attorney General of Florida in hopes that these swindlers can be arrested before they commit this fraud on others. Fit-fac.com is brazen enough to use the name of Oprah in their ad so watch out. I was advised that they were located at 4650 SW 61st Street in Davie and in suite 211 but the other complaint shows this company at 4650 SW 51 Street suite 711, so I do not know which is correct or if any are correct
I placed a internet order for a trial sample of Acai Berry on November 4th. I had 14 days to try it, decline any future orders or continue to recieve a future order. I recieved my sample on November 7th and on November 11th my checking account was charged 89.00. When I called the number attached to the charge on my checking account, I was told the first time that my 14 day trial was up and that my order was recieved on Oct 20th. When I got upset and told her I did not place a order on oct 20th she diconnected me. On my second attempt the girl I spoke to told me it was non-refundable. When i told her they could not run a 14 day trial and then say its not refundable, she too hung up on me. After several attemts after that, I was disconnected each time I asked for a supervisor. My last attempt on Nov 12th, I spoke to a girl that said they would refund my money once I called them back with a tracking number, for returning the product. Not only did this company falsely charge my account but in doing so over drew my account, which I was charged with 85.00 in NSF fees. When i called again I was able to talk to a floor supervisor and in explaining to him that I did not place this order on Oct 20th, he said I did as that is what his computer said. I told him I had bank statements that could back up my claim of not ordering until Nov 4th and he then went on to tell me that would not be accurate as the dates would be off. When i assured him that in todays world of modern technolgy, the dates would be within a day or two of the order, not two weeks. After a heated conversation with him, I choose to hang up and decided to do find the orginal enevelope i recieved the sample in. I found it and the ship date is for Nov.5th the day after I placed the order. So I called the company back again, and spoke to a girl named Racheal and asked her if they had a corporate office and she said yes and I asked for the number and she then told me she was not allowed to give that number out. So I then asked her did they package and send products from their location or did they take them to UPS to mail. She told me they took them to UPS. When I asked her why the package I recieved was dated nov 5th if they are telling me I ordered on Oct 20th, she replied they have no control over the packages once they take them to UPS.
NOW here is the clencher, this is not the company I ordered this product from, I ordered it from Supreme Blends.
I do not know how Fullfillment got my info, but they are falsly taking money and shipping a orders that were not placed through them.
Be aware, Websites are monitored by more than one company and not all information is private.
I am still not sure how they got my information but I know this is not the company that I placed the order with. I recieved the order with a reciept for what I ordered!