This is a service that claims to have the ability to provide name and addresses of cell phone subscribers. All's the site does is refer you to free sites who do reverse cell phone searches, which typically aren't very good, accurate or effective. It was definitely not worth the $30.00.
Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
A consumer site aimed at exposing unethical companies and business practices.
ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
You'll definitely get some directions on how customer service can best solve your problem.
Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.
I paid for a single number based on the "successful" lookup while trying to track down another fraud urgently. None of the addresses offered was even in the same state as the phone number. So the contact information I got was nothing more than I already knew: the phone number. Customer "service" said they "delivered the report" so no refund! Very deceptive.
Can you guys who got scamed post a login and password so I can give it a shot without waisting my money.
Dear Rayde:
I apologize for your experience, it is surely not what you were hoping for from ReversePhoneDetective.com. I noticed your post was listed from Canada. Our site is for US informaton only. Our terms and conditions outline this fact. I don't know quite how you came to find our site but this is probably the reason your searches were so unsuccessful.
Our site does offer a 100% satisfaction guarantee. From the information listed I do not have a way to locate your account to provide an instant refund. If you would email our support team we will be glad to assist you at [email protected]
Thank you for the opportunity to clarify the situation.
Michelle
Director Member Services
ReversePhoneDetective.com
This company say they can find and have available information on any phone number, that you are looking for.You have to sign up and pay a one time fee or a yearly membership to them. when you search your number it says that it has all the details in file and once you pay your membership you will have the full report but once you pay it say it has no detail and you end up with a credit to use it for another number but i tried my own number which is listed and it did not even get my details on . so it is a scam for sure.
Same here. I payed for the "UnLimited" membership. I tried using every single person in my house and family information to see if anybody or anything came up and NADA, nothing not even my own and i gave a lot of details. I found this SCAM complaints site and many more after the fact i wasted my money. To make things worse they have a sister web site called NUMBERINVESTIGATOR.COM, same deal. You can even log in using your reverse phone detective user name and password. There is NO phone working number to call and they do not answer my email. I will have to call Click bank to see if I can get my money back trough them. I sincerely HATE www.reversePhonedetectives.com
Reverse phone detective is the worst service ever. I ordered a report yesterday and after the payment was processed I was kicked off the site. Then when I tried to retrieve the report the site stated that I had already viewed the report and it can only be viewed once but I had not viewed at all yet. I then e-mailed customer service(becasue there is no phone number) at 8:30am 7-6-09 and did not receive a response until 12: 30pm 7-7-09. I went on a paid another service to provide the information and it was quick and efficient. Now reverse phone detective does not want to refund my payment for services not rendered. DON'T EVER USE THEM!!!
AGAIN - REVERSE DETECTIVE'S PHONE NUMBER IS [protected] GET YOUR MONEY BACK WITHIN 90 days DO IT! CALL THEM AND DEMAND YOUR MONEY BACK OR YOU WILL REPORT THEM TO THE BETTER BUSINESS BUREAU. !!!
a verified customer
They have great customer service - I simply wrote in and requested a refund and received it within a couple days (didn't like the membership features, so I wanted a refund, but I got the name of the number that called me!). It's funny that people take the time to find a complaint site but don't bother requesting a refund. It's called being an intelligent consumer!
COMPLETE SCAM!!! So glad I paid via paypal. I expect to to get a refund. I really don't care if I get my money (14.95) back "mitchm" (see above)...this isn't about the money. It's about a ### F**KING company such as this and exposing them for what they TRULY ARE!!!
I initially looked up a number and the results came back as "SUCCESSFUL!"...they have a "FULL REPORT" and "FOUND NAME AND ADDRESS INFO" for said number. Just pay $99.00 for full access for a year or $14.95 for info on only the said number. I chose to pay the $14.95 via paypal. As soon as I paid, the results came back again saying "NO INFO IS AVAILABLE" for said number???????!!!??? Ummmmmm...WHAT?! What the F**k are you talking about "NO INFO.." Reading further...it says, for the inconvenience, we've "given you a 30 trial to the premium membership..." (the $99 plan). Well...f-that! That's not what I paid for!!! I didn't pay $15 f**kin bucks for a 30 day trial! TOTAL B.S. and I'm seriously thinking about talking to my attorney regarding this...I sense a class-action lawsuit for this type of sales practice...this can't be legal...it's a con to get sales...false advertising!
Yeah..so...these people are complete scam artists. After you pay for your initial enrollment, they request MORE $$$ for searches.
I have left many email messages to these scam freaks and they have not responded to one. The customer service info provided on the site is not good either. You will not get a response.
The phone # provided on this site has a recorded message. They tell you how to leave a message on their website. I pressed '0' <---- the #, not the letter, and got a message that said all their agents are busy. Leave your number and your call will be returned.
BS!!!
This is a scam site. I will find out how to file legitimate complaints about this site and shut them down. When I find the info, I will post on this site and hopefully help others who've had their hard money stolen by these hooligan nobodies!
I just got RIPPED OFF last night too. I wish I found this page before I threw away my $44.00!!!
I have emailed by replying to my receipt email...he [Monahan, I suppose], wrote back and said it would be taken care of. [I demanded a refund] I am going to my credit union tomorrow to file a complaint and they will stop payment, for a fee, ...it will be worth it though. I do not want this preppy little Palo Alto BUSH supporting ### getting my hard earned money. He [Monahan] is the one writing the comments above that reversephonedetective does work...yeah right. Mr Monahan...are you also the chick that got pregnant and got the child support through your "service??" Yeah...right! ha ha ha
There must be other places to turn in these scam websites run by lazy prima donna's who would rather not get a real job. Someday, he will pay for cheating so many people--knowingly.
Karma, Monahan...it's called KARMA!
The folks that claim that they couldn't get their money back are flat out wrong.
Reverse Phone Detective is sold through Clickbank and they have a 60 day no questions asked refund policy. Some folks just don't get it.
I tested 37 reverse phone lookup services and I found the Reverse Phone Detective to be the most reliable.
http://www.reverselookupspy.com
a verified customer
I bought reverse phone detective, I only wanted to know the address of the number owner and I got what I paid for. To me, it was well worth the money. Go here and check it out - http://jkreview.info/reversephonedetective.html
a verified customer
Reversephonedetective.com is owned by a company called People Search Media and is owned by a guy named Brian Monahan whom you can contact to get your money back at the phone numbers and addresses below. Good luck.
Website: http://peoplesearchmedia.com/
Office address:
People Search Media LLC
101 University Ave. Suite #320
Palo Alto, CA 94301
Phone: [protected]
Fax: [protected]
Mailing address:
People Search Media, LLC
P.O. Box 301
Palo Alto, CA 94301
Phone: [protected]
a verified customer
All the advertisements in this thread are just poorly ran scam operations. Especially the "ReversePhoneDetectives" above my post is merely an affiliate with Intelius whom gains a profit for every customer they turn over.
If you want information on a cell phone, and you're reading this, stick with finding the Caller ID.
i.e.:
1. Use a free demo of a service such as www.telespoof.com
2. Call your own cell phone, and for the "friend", enter a phone you're near by with caller ID enabled (Such as your home phone).
3. Place the call
4. Watch the caller ID, and the spoofed number should show the original callers ID.
Note: http://www.num2name.com/ is a service with a limited caller ID database that can be used as well. I highly recommend not, however, as the most likely return result is "Unknown".
If the caller ID shows up as "Cell Phone", "Out of Area", etc, then you can also check www.whocalled.us (Free directory of numbers, in which users submit complains on annoying calls from various numbers - rather large database).
As a last resort, www.cellpages.com is an opt-in cell phone directory worth taking a peak into.
That's pretty much the legal ways of finding a cell phone owner's information. Good luck.
a verified customer
If you really want a cell phone lookup, you must go to the REAL reverse phone detectives website at:
http://www.reversephonedetectives.com
http://www.reversephonedetectives.com
http://www.reversephonedetectives.com
http://www.reversephonedetectives.com
http://www.reversephonedetectives.com
Notice the differnce in the address below
http://www.reversephonedetectiveS.com
a verified customer
When I searched for the number it stated that a "full report" was "available" for this phone number. This "report" contained absolutly nothing worth any value at all! For all form fills the data paid for simply stated "No Records Were Found" nada nothing for anything. Complaints to customer service were replied to with a canned answer, basically sorry but we got your money. I was ripped off!!! Be very careful about this site.
a verified customer
Reverse Phone Detective is alright. Worked for me more than once, but was easy to get a refund when it didn't. Just reply to the email you get when you join.
Nonpublished.com is ridiculously overpriced and slow. The customer service is horrible.
Watch out for scams.
a verified customer
I just joined today and can't get in and they won't let Me create a password to get in by TOTAL RIPOFF !!!
a verified customer
Reverse phone detective is great! I recently located the real name and address of a man I met online and had a brief affair with which resulted with me becoming pregnant.This man had given me a phony name and phony address and abandoned me afeter I told him I was pregnant, but after tracing his cell phone number through reverse phone detective, the phone report contained his real name address and phone carrier. With this information I was able to subpoena him into family court for child support for my daughter who was born 4 months ago. I also discovered he was married. Phone detective is great and if it weren't for them, i never would have located this man for child support, who abandoned me and his child.Some cell phone companies do sell this information and I guess I was one of the lucky ones.
http://www.NonPublished.com
Real-time Reverse Cell Phone Lookup - Reverse Lookup - Reverse Phone Numbers
Unlisted Phone Numbers - Used by Law Enforcement and Government agencies daily.
This site has been trusted by Federal, State and Local Law Enforcement along with National Private Investigators since 1998!
www.ReversePhoneDetective.com Buyer Beware - this is posted on our home page...
http://www.NonPublished.com (Best Site next time)
if you want real information from the leaders in the Telephone Investigative Industry since 1998.
Cell Phone Lookup - Reverse Lookup
Real-time Cell Phone Lookup - Reverse Lookup Used by Law Enforcement and Government agencies daily.
This site has been trusted by Federal, State and Law Enforcement, along with Detectives - Private Investigators since 1998
Now available to the Public. Reverse Lookup any CELLULAR OR UNLISTED PHONE NUMBER.
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FREE REVERSE PHONE LOOK UP- Free People Searches?
There is not anything FREE for looking up Cell Phone Numbers that is worth your time and money!
You would have found them already on the Internet.
Don’t waste your money on these $39 flat fee sites or FREE sites that provide no results and just waste precious time.
Try these sites if you want to waste some more time and money
www.freecellphonelookups.com www.nationalcellulardirectory.com www.searchdetective.net
www.ReversePhoneDetective.com Buyer Beware
We Guarantee every VIP Cell Phone Look Up.
a verified customer
Ran into same problem with other posters. The only info they provided was already on my own phone bill. I'm trying to get a refund through their financial handler.
a verified customer
Basically if you can't find the info in google phonebook search you won't find it here at ReversePhoneDetective.com either.
Same here. This company is a rip-off. First inspection claims that information is available for a number. It is only AFTER you buy a membership that, upon running a search on the SAME number, that no information for it is available. Big time scam. I emailed them asking for my money back. We'll see what happens. I'm not holding my breath though.
a verified customer
I purchased the 'unlimited' access plan about a year ago, and recently my login has become inactive. It doesn't matter much though, as the service was a ripoff. As the original poster alluded to, Reverse Phone Detective did NOT provide the names of cell phone subscribers. The reason for this is most cell phone companies do not release this information. The best you can get for cell phone numbers is the city and state of origin as well as the name of the carrier. That is very little help to me. If you read the fine print in the terms on the site, they actually tell you they cannot necessarily provide the names of cell phone subscribers, but their large print advertising leads people to think they can and do provide such information. My advice is don't waste your money. All they have done is created a datamining interface to freely accessible data.