The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
resV ProFraud

Same complaints as all others--with this twist. They told me I could return and sent me email directions. I returned product only to receive another email informing me I had returned the product too late. Further, they asked me if I wanted the product returned since I had paid for it. I can't tell you the depth of frustration of the ensuing conversation I had with their so-called "customer support." That person defied logic by explaining to me they could not reimburse me for the cost of shipping the product back to them (despite the fact I did that under their direction) because I paid the postage to the US Post Office. Try to run that one by your brain.

Responses

  • Sp
    Spay18 Aug 04, 2009

    If you are a customer you can cancel by going to resvpro.com and scrolling down to the bottom of the page. There you will find a cancellation link. Or you can call 866.982.5122 for customer support.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.