The complaint has been investigated and
resolved to the customer's satisfactionResolved Resmae Mortgage Corporation — Bad Customer Service
resolved to the customer's satisfaction
I just wanted to share my experience with this mortgage company with the public. I curse the day I got stuck with them. Chase bank used to be my lender, but since i refinanced I unfortunately got stuck with Resmae. My problem has been that lately it's hard for me to pay all of my bills on time. So when i know i am going to be late on a home payment i let resmae know. According to their customer service motto they will help customers so they don't lose their homes. Yeah right...They are the rudest people you can ever deal with. If you are late with one payment they threaten you by saying that they will foreclose on your home. That's what they told me when i was late one month on my payments. They are the most inconsiderate group of people stuck in one company. They say they want to help but they don't mean it. They should Try to help people work out payment plans so they don't lose their homes. They don't care, they don't want to help anyone out in their time of need. I think that Resmae should be called out and investigated.