Represent reviews & complaints 27
Keywords
order email campaign shipping customer service quality refund experience money t-shirt shirt company product size package purchase disappointed shipped tracking number paypalNewest Represent reviews & complaints
shirt order
I ordered a shirt through Rainn Wilson's charity campaign. This was a Christmas gift for my husband from our children. I received an email that once the campaign ended I would receive another email when it shipped on December 14. The email never came. I have emailed and called for over a week now and can't reach anyone. Most of the time when I call, whichever option I choose sends me back to the original recorded message. My emails receive an automatic response that they will respond within 2 business days, which never happens. I have reached out to Rainn Wilson so maybe I'll get a response that way? It's worth a try.
what a joke!!!
I have just one question: when are they going to ship my t-shirt.
Imprint: I ordered a t-shirt at the beginning of November. I wasn't shipped yet and there's no information when it will be shipped at all. I tried to contact them many times, but each time I talk to them I hear a different story. At first, they told me that the t-shirt is on back order. Ok, two weeks later they said it has been out of stock since July. Wow.
And eventually last time I called one week ago I was said the t-shirt would be shipped soon. I honestly love fairytales, but not when my money has to do with this
gaming jen in a hole shirt for $27.98
I ordered a shirt that my daughter wanted for X-Mas and paid $27.98. I ordered a Large as my daughter normally wears a medium and so I wanted to go up in size to be sure. Their size chart said a large is 18 1/4 half chest. I get the shirt and its WAY smaller than my daughter sized Medium shirt. Of course this company is not answering their phone calls at phone #[protected]. Guess the only way to get a response or my money back is through a paypal dispute. Buyer beware! Look at the pics attached, they speak for themselves. I put the pink shirt (what I received) on top of my daugher's medium shirt (black one). Neck tag on the pink shirt clearly says Large.
online order t-shirt
6 weeks ago they took our money and THOUSANDS others for a T-shirt, , excuse after excuse no T-shirt as of today.
So sad that this company, @represent, is not holding up to their promise by coming up with all sorts of excuses on why no one is getting their order... I just wonder about the part were this was all for a good cause, anti bullying, and making so many people, mostly kids, very upset. Get us a refund. Is not all about money, sales or business, we are taking kids and their trust here! Get your act together, thank you.
Terrible place for shopping online
I've been trying to find out my tracking number for several days. I also have no idea whether they shipped my order or not.
Trying to contact them is absolutely useless. They are talkative only if you ask questions about your future purchase. The only email I got from them was with the order confirmation. So I still don't understand what happened and how to contact them and hear a human voice.
I really want you to stop ignoring me.
Be prepared for a ridiculous mess
I purchased a completely new shirt from them that was never been in stock before. And they notified me that my parcel will arrive even faster than expected. I was so happy, though this kind of service was the best one. But after one week, then one more week nothing had happened. I didn't receive anything, though their site kept stating that my order would be shipped soon. They didn't forget to notify me about it each week, but why? When I eventually received it after 6 weeks, the order was wrong :( Now I'm going to go through the return process and don't expect it to be easy :(
But I'm done with this website forever.
Hi Soraya, Thank you for your feedback and very sorry to hear that you had this experience with your service. I've just send you a message - of course we'll be happy to make this up to you! Looking forward to hearing back from you :) Best, Stepan
Missing items
I have ordered three t-shirts from Represent website. Shipping took forever (over a month) and when I finally received my order I was shocked to see that there was only one shirt instead of three!
Contacted customer service and they said how sorry they were and promised I'll get the missing shirts as soon as possible. When I contacted them for the second time they said that my order was on its way but it actually never showed up.
When I contacted them for the third time they said that I need to be more patient! I want a full refund! I'm waiting like forever, my original order was placed in early March and it is now August! Are you kidding me?
Hi there, Thank you for your post here at Complaintsboard! We're sorry to hear that your order arrived incomplete... We try to make every order perfect, but sometimes human error gets in the way.. :( I've just send you a message - of course we'll be happy to make this up to you! Looking forward to hearing back from you :) Best, Stepan
Represent Customer Reviews Overview
One of the most notable positive points of Represent is its user-friendly interface. Customers have praised the platform for being easy to use and navigate, even for those who have no prior experience with creating and selling merchandise. The website also offers a wide range of customization options, allowing users to create unique and personalized products.
Another positive aspect of Represent is its customer service. Many customers have reported receiving prompt and helpful assistance from the company's support team. Additionally, Represent offers a satisfaction guarantee, ensuring that customers are happy with their purchases.
Represent has also been praised for its high-quality products. Customers have reported receiving merchandise that is well-made and durable, with vibrant colors and clear printing. The website offers a variety of products, including t-shirts, hoodies, hats, and more, all of which are made with high-quality materials.
Overall, Represent has received overwhelmingly positive reviews from customers who have used the platform to create and sell their own merchandise. With its user-friendly interface, excellent customer service, and high-quality products, Represent is a top choice for anyone looking to create and sell custom merchandise.
Recent comments about Represent company
Missing itemsYour Voice Matters: Our Commitment to Genuine Reviews
At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.
ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.
ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.
We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.
ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.
Is ComplaintsBoard.com associated with Represent?
ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Represent Customer Service. Initial Represent complaints should be directed to their team directly. You can find contact details for Represent above.
ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.
Use this comments board to leave complaints and reviews about Represent. Discuss the issues you have had with Represent and work with their customer service team to find a resolution.