ReplicaHause.comnot refunding a returned watch and not returning emails

R
This review was posted by
a verified customer
Verified customer

Doing business as: shiva enterprise ltd., part
Merchant address: 54/65 charan sanit wong soi 12,
Wat di duat
Bangkoknoi
Bangkok
10600
Thailand

Beware of this merchant!! They will not sell you what they post on their website. They send you a very cheap replica (doesn't even look like what you see in the website). The size and design of the watch is different from what you see and plan on purchasing on their website. The person that responds to your emails will be alicia jenson. A made up name or who knows. They respond to your emails before you make you submit your billing information. After your billing information is given, responses will slow. You will get something in the mail, if anything, but it will not be to your liking. Then they'll start to not respond to your emails for a refund. They'll say send it back for a refund and include tracking. You send it back following their specific instructions. I've checked the delivery on my package returning back to them and it says it's been delivered back to:
Rm#203, no.2 bao cheng li, guang xiao road,
510180 guangzhou, china.
Name: wen zi bin
Tel:[protected].
This is where the watch ships out as well. They have not responded to my emails sent to replicahause.com regarding my refund.

Responses

  • Ki
    kimbo123 Jan 05, 2011

    Ive had the same problem. This company sent me a watch that broke 3 days after I recieved it. After I sent it back to either be fixed or exchanged they have disappeared. This company needs to be shut down.
    kim

    0 Votes
  • Te
    Textron67 Mar 19, 2011
    This comment was posted by
    a verified customer
    Verified customer

    I also had similar problem. Ordered Tag Heuer Automatic Watch, but received a cheap quartz version with missaligned magnifying date, loose bezel and a cheap looking, too shiny and too loose band.

    0 Votes

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