ReplicaExpert.USWatch purchase

M
This review was posted by
a verified customer
Verified customer

I bought a replica Rolex watch but I haven't received anything. I paid with credit card and I received a notification for the paiement from my bank.
I sent also emails to the ReplicaExpert.us support center but I didn't receive an answer.
What can I do to have my money back?
Mattia Ceriani
Italy

More ReplicaExpert.US Complaints & Reviews

Responses

  • Yu
    yusuf Oct 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    dispute the charge on your credit card

    -1 Votes
  • An
    AndrewKing Oct 27, 2008

    I have purchased from ReplicaExpert.us on several occasions and have never had any problems with them.

    I once had the same doubts as you. You see, I didn't first understand how their system works.

    In fact, you don't get a tracking number right away. So at first I thought I had been ripped off by a scam. But in about 5 days, vioala, the tracking number was updated and my package was well on its way. I'm glad that I didn't jump to conclusions and get into a messy dispute process.

    Just wait a few days.

    They have my trust and they are the ONLY place I purchase replica watches from now. These guys turned out way better than the rest of the cheap come and go shops I purchased from before finding them.

    And by the way, don't know what problems you are having with their support, they have replied to all of my emails within about 1 or 2 days... and trust me, I had a LOT of questions to ask :)

    1 Votes
  • Tr
    Trent Oct 31, 2008
    This comment was posted by
    a verified customer
    Verified customer

    no offence Matt H but you are full of crap. I've seen it time and time again where the business poses as a satisfied customer on a complaints forum. Pathetic, you sound like you're from their marketing department. What would be more convincing would be Mattia posting a reply saying they received their watch.

    Let us know how it goes Mattia

    Good Luck

    -1 Votes
  • Mi
    Mircea Nov 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I saw replicaexpert.us advertised on facebook. i entered the website and i really want to by a Longines watch from their website. Unfortunatelly i do not know if it is a scam or not. How are they allowed to sell something that is not theirs- I am referring to the intelectual property (the design of the watch and the brand name).
    Can you please advise If I should trust them?
    Mircea

    1 Votes
  • An
    Andrew Xu Nov 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Don't trust them. Go back to your credit card provider and inform them you do not want to proceed with the transaction.

    Check out all the legitimate fake review websites, there are far too many complaints. They are Russians pretending to be from the US. They deliver poor quality timepiece but not the one you ordered and there is no reply on your ongoing enquiries. Their customer services emails to you will never give you their real name or even a name and never a phone number for you to follow up.

    DO NOT TRUST THEM - you will be ripped off

    Here is one link of many: /URL removed/

    -1 Votes
  • Da
    Dave B Dec 01, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Hi, I ordered from this site about 3 months ago. The watch took a little while to arrive from China (I'm assuming they dropship). I would say the delivery time was just a little longer than you'd expect but certainly not majorly bad.

    I ordered the Swiss Daytona and in fairness the build quality was pretty good, however there was a problem with the chrono movements which required a little work at the local watch smith. (Who also said it was a decent replica).

    In fairness the support department were very good about the whole thing and when I emailed them the receipt for the repair work they credited my account for what I was out of pocket. Fair enough!

    Good points - Watch Build really good - dial accurate - strap has nice feel - Support staff were very decent to me!!! Was definately the watch advertised.

    Bad points - ~Delivery a little slow - Watch was slightly faulty - Dropshippers so as per previous point their QC is possibly non existent. A little overpriced in comparison to some others. Definately not US based firm.

    In summary I would say definately not Scammers, as the watch arrived and now fixed I'm 9/10 happy with it! I would put a caveat on that tho and say be prepared to have patience as the tracking number does take a while to come through and emails can take a day or two for a response (although you do always get one). Slowness doesn't make them scammers!! To the best of my knowledge my credit card hasn't yet been blasted around the shops in Red Square!!

    If you've ordered from them I wouldn't panic as I think your watch will arrive unlike some defo scammers out there.

    I'd suggest joining repgeeks or RWI for your next purchase as they are the authority on trusted dealers etc.

    Just my 2 cents worth. Hope it helped!!!

    Dave

    1 Votes
  • Da
    David Dec 05, 2008

    Just a quick note to say thank you to replicaexpert.us in regard to my Premium member status converting to Wholesale member status when I reach the 900 point level...

    I will be there eventually, I have a wish list going on which watch to buy next, I'm just waiting until I recieve the last 2 watches I ordered from replicaexpert.us to decide which one from my wish list is next!!!

    According to USPS tracking record my 2 watches were shipped on approximately November 17, so I should be recieving them at the end of this week, beginning of next week.
    I'm anxiously waiting their arrival !!!

    Replica rolexes from replicaexpert.us are FANTASTIC, like I've told you all before I wear on almost everyday and no one knows they aren't the "REAL THING" either.

    Thanks again for all of your great customer service, I truly appreciate everything you have done for me.

    Pam Miller

    1 Votes
  • Us
    Usama Feb 16, 2009

    i saw them on facebook to, an i admit i was very sceptical at the beginning. i bought to watches there an voilá abot 18 Days later i had them. So i think there is nothing wrong with them. all specifications where right the price is ok so far...
    anyway if you purchase by credit card and do not receive anything, you can ALWAYWS bill the amount back... so what is the problem then?
    Usama

    1 Votes
  • Mr
    Mr Ris Sep 12, 2009

    Hi guys,

    It seems I got crossed by this scam website. Ordered 4 watches and received only 2, and of course sent so many emails to their "support dept" to get some answers. They managed to answer one saying the ticket is going to be closed as there was no response from me. This is the biggest trick in their book and please who ever reads this make sure not to buy from them. They are scam, not from US but from Russia but pretending to be from US. Stay away and do not buy from them, they are ripping people off and I believe this post would be beneficial to anyone looking at their site or thinking of buying from them. CHEATS, LIARS STAY AWAY from REPLICAEXPERT.US site.

    Goran
    Australia

    -1 Votes
  • St
    Stergos Oct 30, 2009

    Hi,
    i have ordered a CORUM Watch from Replicaexpert.us. 04.09.2009.
    I become a tracking number but all the time No information for this tracking.

    Don't trust them.

    I have pay with my Visa card, what i can doing now?

    This company a not from USA.

    Stergos
    Greece

    -1 Votes
  • Ad
    Adam_Smith Dec 02, 2009

    Hi,

    I do not agree with. I think you guys are completely wrong. I ordered, the watch and received it in a week. I have no problems with the Support Team and it was a great pleasure doing business with them. The watch as exactly same as described on the website. Great quality and great experience over all. Highly recommended to all the internet buyers.

    Regards,
    Adam Smith

    2 Votes
  • Ma
    Max_Taylor Dec 05, 2009

    Hi ALL,

    I am new at Internet Purchasing. I found this website and place the order as a Christmas gift for my family. The Representatives and the sales department took my all information and place the order on my behave. I ordered to Replica Rado Watches. My credit card was charged as described. Shipping information was updated within about 2 days and everything was done as described and mentioned on the website.

    After 10 days I received the watch I ordered and found it in more than Bran New Edition. I received Boxes and Certificates with the watch for what I did not place the order. They gave me as Christmas Gift that worth 250 US $. I was very happy and shared this information with almost my every family member. Thumbs up to the best Internet website so far. I have made this website to my favorites and bookmarks.

    Thank you Replica Expert for your Great Customer Services and nice attitude towards your customers.

    Max Taylor

    2 Votes
  • St
    Steve harkness Dec 09, 2009

    Hi All,

    Let me tell you something about my experience regarding my purchase on this website. I placed the order for Replica Sea Dweller Watch. The Watch was in good condition, unlike other Replica's websites " Replica US" truly stand behinds their warranty. I suddenly dropped the watch as I was trying to tie it on my hand the mechanism of the watch stopped working. I contacted Customer Support on their Live Chat . They advised me to take the watch to the local repairer shop and they will will compensate the amount in the form of store credit or refund that is totally dependent on my choice. I was pleased and astonished by this great offer. My watch was fixed by spending 70 US $ and it is working fine for 20 days now. Thumbs up to the best Replica Watch Management and Support Team.

    I have bookmark this website to my favorite.

    Regards.
    Steve Harkness

    2 Votes
  • St
    Steve harkness Dec 09, 2009

    Hi,

    I was searching the website to purchase watches online and in bulk quantity. I found out this website as one of the most prestigious, best, safe and secure from billing & shipping point of view. I am about to purchase the watches in bulk as I am a whole seller and supply watches in different cities of United States.

    I have compared the prices with the market and found this company selling on much cheaper rates with good quality. I was reading out the faqs' and cleared most of my questions regarding shipping and billing information. This company seems to me professional and honest as they are providing Live Chat with Telephone Customer Support. I will surely buy from this website, my friends and family members have a great experience with them for the last 5-6 years.

    I am sure this company will help me in expanding and increasing my business.

    Regards,

    Tom Anderson

    1 Votes
  • Dj
    Djstef Jan 22, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Bonjour j'ai acheter trois montres swiss qualité sur ce site 2 sont arriver casser et une des montres n'étais pas une swiss ETA mais une japanese cheap leur enballage est un simple papier journal! J 'ai envoyer plus de quinze mail sans réponse ce sont simplemnent des voleurs.

    0 Votes
  • Ni
    nidal121 Feb 20, 2010

    Thos ewho wrote things in favour of this website, either they are the same person or they work for this website, i bought a daytona rolex, the watch arrived 20 days later, it look nothing like the one described in at the website, u can tell it is fake from 1 mile, when i contacte the life chat, to change the watch or refnd me the money, in accordance with their conditions and 7 days money back guarante, each time they live chat will tell me send us and email and we will give u the return addres, and they kept telling me, no this time send an email to support team and we will give u the return address, and we would not give me the adrees on live chat, finaly, when ever i contacted them, and they se my email, they would close the caht windoow on me, finaly i had to dispute the charges, and im still waiting.

    -1 Votes
  • Ke
    Ken Barnes Mar 10, 2010

    Dont Trust Them

    -1 Votes
  • Ke
    Ken Barnes Mar 10, 2010

    I ordered one of there watches @ 200 Dollars 3 weeks later no watch no return of my emails and a recording on the phone that is less than professional. if I ever receive the watch i will come back and post. Lesson Learned !!!

    -1 Votes
  • Dj
    Djstef Apr 18, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Attention swindle I have to command(order) 3 watches which(who) arrived destroyed(annulled) I sent several e-mails they never answer are Russian thieves which(who) it more uses your numbers of credit cards for you pirated your accounts. In more the prices(prizes) practised are trés expensively by report(relationship) has of the other site.
    Stéphane

    -1 Votes
  • An
    AndrewKing Jun 10, 2010

    I call [censor] on the last two comments.

    -1 Votes
  • An
    AndrewKing Jun 10, 2010

    Just out of curiosity picked up my phone and called their new york number. Got a representative on the line. Answered a few questions for me. What's this crap about russian thieves? My grandmother is from russia, you racist or something? You think if they're from russia, then they have no laws or police? You're [censor]ting yourself if you think a scam site can exist for a decade out in the clean. Replicaexpert, if you really are from russia, all the more power to you, at least your customers can sleep safe and sound. For the rest of you idiots, go ahead and find a USA based replica watch company and buy there. Just don't think Rolex and the FBI won't be all over their warehouse in a week's time. Use your brain, there's a REASON why these things are being sold from offshore... Chew on that thought. I'm out.

    1 Votes
  • An
    Anthony G Nov 19, 2010

    In my own experience, I have been scummed by this company. They committed a fraud, collected the money and never deliver the watch. Believe me, they can give you thousands of reasons why they didn't deliver, they pass your request to the support department, marketing department, delivery department, ...and you know what, that is a garage company, with 2 persons running it and dedicated to cheat people. My Advise, don't trust them and if possible sue them, that is what they deserve.

    0 Votes
  • Vi
    Victor Med Nov 28, 2010
    This comment was posted by
    a verified customer
    Verified customer

    ReplicaExpert.US IS Pure SCAM!!!

    Run from this guys.

    I ordered three watches. First watch was OK... but second and third watch is like $49.99 replica line watches. Not even listed on there website.
    Support on line told me: "We switch the items when original item out of stock"
    What is that?! What business is that.
    We customers pay here top dollar to have more accurate watch!!!
    If you try it to exchange or get your money back: Forget it.
    Takes you years to solve the problem and at the end... no solution.
    One more thing.
    Free watch BOX (if you have more then 400 points) is not true... (they never send it)
    I Learned my lesson...


    11.25.2010

    0 Votes
  • Ta
    tattooesxxxxx Dec 25, 2010

    HI I WENT TO A REPLICA SITE REVIEW AND THEY SAID THAT REPLICAEXPERT.US IS A SCAM AND FRAUD, SO MY ADVICE IS TO AVOID THEM OR YOU WONT GET YOUR WATCH OR MONEY BACK,
    BOB PATTERSON UK .

    0 Votes
  • Vi
    Victor Med Dec 25, 2010
    This comment was posted by
    a verified customer
    Verified customer

    ReplicaExpert.US IS A FRAUD!

    RETURN ADDRESS FOR (ReplicaExpert.US) DO NOT EXIST...

    THIS BUILDING LISTED FOR DEMOLITION (FEW HOMELESS PEOPLE STAY THERE) JUST GOT NOTIFICATION FROM ADMINISTRATION CITY OF MOSCOW.

    LAWSUID FILED AGAINST THIS COMPANY.
    I LEARN MY LESSON.

    0 Votes
  • Lo
    Louis Russo May 27, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I ordered a Richard Mille watch on line for a cost of $200.00. The company website is; kurtovokonarefest.richard.mille. Once I ordered from my Visa Card, they emailed me with the Tracking # so I felt ok as I'm suspicious of the Internet when buying anything. The watch was delivered & it was not what i ordered at all, in fact if I had to put a cost on it I would say it was worth less that $1.00 drop shipped from a Chinese Factory named OUYAWEI. I emailed the company the same day the watch arrived. The company in an email asked me to take photos of the watch & scan them on an email. Their next email I received they said that it was the correct watch on the order but the Shipping Dept made a mistake & told me to keep the wrong watch & they would send out the correct one that I ordered. I asked for a tracking # for the new shipment...They told me that they can send me the watch if I sent the another $200 & they would give me a 30% discount off...Of course i never sent them any more money but they actually didn't stop emailing me & said to send the payment as I could trust them. UNBELIEVABLE !

    0 Votes

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