Rephen Law Firm — threats/lying/trying to extort money on paid debt
I was contacted by Mark Cooper to call him immediately regarding a debt before further action was initiated. I called him back. He stated I owed money for a check that had not been paid. Stated check was written in June, they had spoke with me on August 18 and stated I said I would pay the check and had not done so. The check was paid, cleared my bank on August 19. Amount was paid to Cybrcollect to whom I owed the money. I tried to tell Mr. Cooper that it was paid. He would not let me speak, was horribly rude and threatening. He stated I now owed not only the original amount, but that I owed more. I asked several times how much I owed and he finally stated the amount. It was $150 more than the original amount. He said I would need to contact Cybrcollect, have them send a paid in full letter on their letterhead to him and that it needed to be taken care of by the next day. I asked him if he had Cybrcollect's phone number for me to contact and he stated he could not give me the number to contact as it was attorney/client information. I do not understand how this firm continues to be allowed to do business with these type of tactics. To threaten people who have paid the debt, not allow them to speak or obtain the information they need to resolve the matter with this company, and to come up with exaggerated, inflated, unsubstantiated fees is reprehensible. I am planning on reporting them to the Better Business Bureau, Federal Trade Commision, and the Attorney General of New York if I can ever find an address for this company. I may contact my attorney to see about legal action against them if the harassment continues. I hope anyone contacted by this firm
really follows up and does not fall victim to their tactics.