Renault — new car warranty
The car is fantastic, however Renault's "too bad" attitude to suddenly reducing then reinstating the length of a new car warranty is abysmal.
When I placed my purchase order for a new Megane RS vehicle (with deposit) on 16th March 2018, the factory warranty offered was 5 years.
When the new vehicle was finally delivered 7 months later in October 2018, I was informed the warranty had been reduced to the non-industry standard of 3 years.
And today I find out the warranty was bought back in line with the industry standard of 5 years, mere months after I took delivery (same build model)
Rather than simply say "we won't backdate" you should do the right thing and give the 5 year warranty I should have got in the first place.
Especially seeing that the warranty offered was 5 years when I ordered the new vehicle, in good faith.
Bad, knee jerk company decisions, that border on deception, should always be rectified.
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