Reliance Net Connect
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Reliance Net Connect
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3.0 4 Reviews

How responsive is Reliance Net Connect's customer service?

2 Resolved
2 Unresolved
Somewhere halfway 🌗
Reliance Net Connect definitely has some work to do, especially in their approach to handling complaints. Responding to all complaints, rather than just a few, is the key to success and a high rating, as all customers want to be heard. As for reviewers, we would advise reading resolved complaints to see how quickly they were addressed and what information Reliance Net Connect needed to resolve them.
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Reliance Net Connect reviews and complaints 4

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Newest Reliance Net Connect reviews and complaints

3:24 am EDT

Reliance Net Connect reliance-check in refund of payment of broadband services

Hello every one,

my id is ############, and my name is Raybahadursinh champavat.

I'm using Reliance Broadband services for my micro business. but, my service is not working since 10th December 2016, and i'm calling continuously to call center of reliance at Mumbai for solve my problem. but, i couldn't got any solution from that, and finally, I'm decided to terminate my account at 1st Feb, 2017.

I'm pay - 2100 for 3 month internet data at 21st Nov, 2016

my net is not worked from - 10th Dec 2016 to till date.

net termination date 2nd Feb, 2017

Between this time I was called and complained() so many time for solve but ...

Today is 6th June, 2017. I got call from reliance office for refund of RS. 711 /-

Note- they are charged Rs. 1389 for 20 day usage only(21st Nov, 2016 to 10th Dec 2017).

------ I'm not uneducated person------------
------ this is one type of fraud-------

Please don't use "RELIANCE BROADBAND SERVICES", I'm Suffering so many problem in this service and finally, I got all this amount...

If you want to buy it, than don't terminate it, because you will be lose your money.

"I'm Not Accept Less Amount"

6th June, 2017, Reliance manager called me and told me that, your Rs 711 will be refund within few days.
But I was told him I'm use net only 20 day and pay amount Rs 2100 for 3 month internate charge. so hwy yuo are not pay me accurate amount?

at that time manager has "no answer" and say you will get only Rs 711 /- only.

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1:40 pm EST
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Net Connect Net is not available for last 6 months due to local tower problem

Sir, due to local tower problem i am not getting any Net service (Service has been stopped for last 6 months in the area). I have complaint several times to the local reliance dealer but yet not solved the problem.Therefore i can not use my modem and already faced wastage of money (after recharging Rs199 net has gone). So please do the needful otherwise i will go for the legal action.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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Mumbai, IN
Dec 03, 2014 10:59 pm EST

Dear Saumendranath,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Reliance Communications

12:27 am EDT
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Net Connect Deactivation

Dear Sir/Madam,
I want to disconnect my reliance netconnect
plus connection.

Name: Raviraj Anant Deshpande
Relationship No.:[protected]
Reliance No.:[protected]

Last Payment Details:

Receipt No: AM59466987
Relationship Number: [protected]
Subscriber Number: [protected]
Transaction Reference Number: [protected]
Payment Date and Time: 17/08/2014 20:27:21
Payment Amount(Rs.): 661.8
Payment Towards: Invoice
Payment Mode
Authorization Code: MSMP3453414803
Email Id of Payee: raviraj.[protected]

Kindly process the deactivation request before current billing cycle.

Thanks and Regards

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Update by RavirajD
Oct 28, 2014 3:31 am EDT

Dear Sir,
Complaint is still not ressolved. I did sent an email as discussed on telephone.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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Mumbai, IN
Aug 28, 2014 12:21 am EDT

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Reliance Communications

Mumbai, IN
Aug 24, 2014 11:56 pm EDT

Dear Customer,

Your Query has been registered with the concerned team. Our customer care representative will get in touch with you shortly.

Reliance Communications

12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Reliance Net Connect - Datacard free offer its just Reliance's way of cheating people!

I had booked a Reliance Net connect connection as I got a free offer with my HCL laptop. The offer was for Rs.3750 for three months internet usage free with a download limit of 1 GB. The strange thing was the next month I got a bill for Rs. 382 which was followed by another bill of Rs. 2464. Apparently the FREE OFFER WITH HCL AND HP AND OTHER OFFERS IS NOT...

Read full review of Reliance Net Connect and 26 comments
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