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Reliance Communications
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2.5 465 Reviews

Reliance Communications Complaints Summary

170 Resolved
295 Unresolved
Our verdict: Engaging with Reliance Communications, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Reliance Communications reviews & complaints 465

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K
12:23 pm EDT
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Reliance Communications cdma cellular service for smartphones

Dear all, this is the complaint regarding reliance cdma network. I have taken zero rental plan which consists of unlimited calls, data, sms, roaming. For this plan I have paid advance rental of rs.10000 on 31/01/2015, which is for 1 year subscription. Upto may the network was fine. After that signal issue arised at july month (Many times, I didnt get signal to call even to cc) I have given complaint to cc and they said resolved in 30 days, 30 days gone and 90 days came as new commitment. Problem till date not resolved. I have an doubt with my htc desire 816 and given to service center to rectify the antenna problem if any.. But the mobile is in good working condition. Now again the cc people asking 90-120 days to resolve the issue, for what purpose I have taken this totally waste of money. Is reliance people going to refund money for non usage of service due to their network issue? My relationship number with reliance communication is [protected] I have an doubt that whether they are able to undersatand my issue or not. If there is legal people who can help me in this regard? (Refund of my amount) reliance communication: I m in a plan to port my number (If tower is reachable the first work I do is port) thanks, krishna

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3:21 am EDT

Reliance Communications facing broadband connectivity issues

Pathetic reliance customer support hi all, since oct'15 month i am facing broadband connectivity issues, out of 30 days it works only for 2 - 5 days in this month. After registering the complaints for the same no action taken by the reliance communications officials. Nobody in the whole company listen your complaint and you'll get new complaint no. Every single day you called the customer care no [protected]. I registered the complaint on 15 oct'15 (Thursday) with request id [protected] and till now it is not resolved. Almost every day i talked with so many customer care executive. . After calling them only one thing i heard that wait for 24 hours with that time period it will be resolved nothing else. But so far the issue is not resolved & no further information has been provided by reliance communication i don't know how reliance communication is taking care of their loyal customers to resolve a broadband connectivity issue after 8 days. On the contrary, i am wondering to whom i approach for my query to be resolved. This shows what kind of people reliance hired & the quality of service they are providing to the customer. Trai or the concerned body has to take strict actions against reliance communications for not delivering the services. - - sourav manna

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Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Nov 05, 2015 6:58 am EST

Dear Sourav,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Oct 22, 2015 7:35 am EDT

Dear Sourav,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

ComplaintsBoard
R
12:23 am EDT

Reliance Communications broadband internet not working / terminated

My account No is [protected]. Broadband Internet is not working at my apartment since 18th September, 2017. I made several complaints, finally, I got in touch with the local office, who told me they won't be able to fix it till another few months. So i decided to terminate two weeks ago. Having paid my bill until 22nd September. I applied for waver of the next cycle, as they keep charging me without any service. I don't want reliance anymore. Today I received a new bill. Upon calling their customer care, they informed me that my account has not been terminated(even though I had received a follow up call). I have applied for waver from 19th September and termination of my account. I refuse to pay for a service I have not received. Terminate it, retake your bill I don't care. I don't want reliance anymore. Also, your customer care is very rude and can't help me for anything.

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Reviewer78842
,
Dec 14, 2015 8:51 am EST

Dear sir This is to inform you that I had being a regular costumer of your network. I had ported my number [protected] in punjab circle from w.bengal circle in postpaid from Lawrence road amritsar outlet.My no. Has been started on 10th Dec 15; but outgoin facilities had been blocked since 11 dec 15 midnight. When I communicated with verification department they informed that they will charge 1000 rs as security money for recontinuing my comnection.why this and my no. Is till not having facility of outgoing and I hav submitted total 800/-for my postpaid connection. Please take proper action Thanking you Praveen kumar [protected] [protected]

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Ranga Rao Lavu
, IN
Dec 28, 2015 12:38 pm EST

We complaint to the reliance communications on 24th december 2017. Customer care representative said there is no any usage, and reply to us we refund the amount with in the 24 hours. But they reply tome you use gprs, but donot use that, so please return the amount to my phone. Thank you.

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Ranga Rao Lavu
, IN
Dec 25, 2015 12:48 pm EST

We have talk time balance in my cell phone no, [protected], in this we have a balance of Rs89/- on 23rd December 2017.At 7.00PM. We check the balance on 24th December 2017, there is Ra's:0-00/-balance at 8-00AM.we try to complaint about it, there is no response up to evening, they take compliant no SR [protected].At that time they told to me there no usage from your side we refund the amount with in 24 hours, but they reply on 25th December 2017, send a message we-attached it here.

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Gaurav Singh
, US
Sep 21, 2015 1:11 pm EDT

I had got a recharge of Rs 220 on 20th September 2017 ..and as per your message the recharge was successful..since i talked to some person from 20 th and 21st september 2017 ...may be Rs.50-60 had deducted for call charges...but i am surprised to know that only Rs. 13 is remaining in account/ balance... then i talked to mr. Ashutosh Kumar, senior executive on 21st at 10:30 PM and told him to registered my complain for deducted amount but he refused to do so and he did'nt provide me any complain No. Now i want to returned my extra deducted amount more than Rs. 100. I had talked to your customer care executives and had filed so many requests ..after that also no action has been taken to resolve the problem..kindly see into the matter..and returned my amount at the earliest...

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Ranga Rao Lavu
, IN
Dec 27, 2015 12:07 pm EST

This is very bad. We provide information, What information you want from me?

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Dec 15, 2015 12:03 am EST

Dear Praveen,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Oct 23, 2015 9:10 pm EDT

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Oct 21, 2015 10:18 am EDT

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Mohitsaini
, US
Sep 23, 2015 5:35 am EDT

Please do help

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Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Sep 22, 2015 12:29 am EDT

Dear Gaurav,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications

ComplaintsBoard
R
1:20 am EDT

Reliance Communications security amount not refund, unethical behaviour and lies.

My complaint regarding my security charges are not refund by customer relationship center form Reliance communication Limited. This is my number [protected]. I was port in Vodafone to Reliance in August 2014. Customer executive come to my office and earn Rs.1000 for security. He told me this amount will refund in 4th, 5th and 6th month by auto adjust in these months in 3 parts. By last 10 months every month i request for my auto adjust security in my billing. When i port in Reliance company executive provides me a number of his manager Mr. Rajan Mob. No. [protected]. for my adjustments. But Mr. Rajan every month told me your payment adjust this month but issue gone retain. Last months again i call for my security adjust he told me he is not able refund the security amount and also argue with me and "you dont understand what i m saying" use like this type of word and too much rude with me on the call. So, i request you pls resolve my issue as soon as possible.

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Update by Rahil16
Oct 06, 2015 1:27 am EDT

Please resolve this issue ASAP.

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Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Oct 09, 2015 6:27 am EDT

Dear Rahil,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Cheers,
Reliance Communications

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Oct 06, 2015 2:17 am EDT

Dear Rahil,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

ComplaintsBoard
H
3:21 pm EDT

Reliance Communications Discontinue of Reliance net connect

Discontinue of Reliance Netconnect+ ([protected]) as per below mentioned e-mail sent to reliance curstomer care

hoozefa shaikh
Sep 12 (9 days ago)

to netconnect.bro.
Dear Reliance net connect team,

This e-mail is written on behalf of my sister Ummesafiya Shaikh having Reliance Netconnect + connection with number : [protected].
We used Reliance netconnect for span of over five years but in recent times with these lavish data schemes available in market from your competitors, I regret to inform that reliance netconnect did not stood a chance (at least the overpriced scheme which we subscribed and were not eligible for recently launched schemes as per local Reliance executives!) .

Furthermore, the performance of Reliance netconnect has degraded to a level where it has become useless. You may refer my internet consumption for last two months to see that I am hardly able to use any internet.

At the moment, I have already switched to a different internet provider and request you to please discontinue my reliance netconnect connection ([protected]).

Regards,
Hoozefa Shaikh

hoozefa shaikh
1:39 AM (2 minutes ago)

to netconnect.bro.
Dear Reliance net connect team,

Since we have not heard back from you on the trailing e-mail, I am assuming that the disconnection request of Reliance netconnect per trailing e-mail is confirmed,
Please let me know if further procedure is required

Regards,

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Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Sep 28, 2015 10:07 am EDT

Dear Hoozefa,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Sep 20, 2015 11:12 pm EDT

Dear Hoozefa,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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2:39 am EDT
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Reliance Communications prepaid n. not recharge with net pack

I have recharge my raliance No. [protected] with date pack (internet pack) on 12.9.15 worth Rs. 149. but till now I didnot get an data on my prepaid mobile (internet pack not working).
you are requested to do recharge my net pack as soon as possible.
thanking you
Anju Kalyan

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Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Sep 21, 2015 8:30 am EDT

Dear Anju,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Sep 16, 2015 6:17 am EDT

Dear Anju,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

ComplaintsBoard
R
7:47 am EDT

Reliance Communications the worst service provider and pathetic customer care

The reliance broadband people have taken rs 3000 from me and provided a connection which worked for only 8 days. Since 30/5/15, the connection is not working and reliance people are harassing me every month for payment of bill. A company like reliacne can be so pathetic, that the connection doesnt work for 100 days and nobody bothers. Please never ever take a reliance connection! They are the worst service provider!

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2:51 am EDT

Reliance Communications my upc code is not generated

My mobile no - [protected]
Porting code is not generated
Iam sending the port sms
Replay sms is
This service is temporarily unavailable
Iam talk to the customercare no of times complaints recvice
This problam is before 1year
Plz slove themy problam

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11:27 pm EDT
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Reliance Communications deactivate data card and terminate postpaid connection

Dear Sir,
I want to disconnect my Netconnect+ data card (No:[protected], Relationship No.: [protected]) with immediate effect. I tried calling your customer service number.. but I did not get any response. In fact most of the customer care numbers are not working. I searched a lot in your web site to see an option to terminate the connection, but I could not see one. Please help asap.
Regards,
Lenu

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2:17 am EDT

Reliance Communications no network

my reliance sim card no signal show, no network..from 5 days...emergency mode only... when someone trying to call me.. its say invalid number and please check the number... please solve this problem... my number is- [protected].. westbengal, burdwan,

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3:04 am EDT

Reliance Communications internet not working properly

I don't liked the service of reliance Broadband uptill now. As in a month the connection does not works more 20-22 days, in which we have to make complaints daily with no resolution done by your side. Also from last [protected] my connection stopped working, then on 23 & 24 th of July The connection worked a little bit but after that from 25th evening again it stopped working. On the other hand firstly there is no service to tell the customer the bill or to send the bill. When the bill due date is over then the companies representatives contact's & asked to pay the bill. In these types of issues how will be the customer be satisfied from your service and will die to proceed your connection. Many times i had made the complaints about the internet services, about the bill, and also to TERMINATE my internet services... But there's no resolution from your's. So i request to please look through the matter or kindly TERMINATE my service.

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4:16 am EDT
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Reliance Communications delayed termination and excess bill

Hello,

I feel upset to be bring this issue to Complaintsboard, since I always believed connection termination will be a simple and painless process with Reliance broaband.

To make long story short, I made a broadband connection termination request for my connection with reliance customer care through email on 26th May 2015. But the actual connection was terminated on 1st July 2015 (After 1 month 6 days), the billing department is asking me to pay whole June rent.

My SR id for disconnection request is: [protected] (on 26/05/2015 at 10:01 AM). I have email from Reliance team in my inbox which is a proof of the same.

Ideally a typical disconnection time is 10 days max from the termination request date. And the amount is payable on pro-rata basis for the same.

My Regular billing amount is Rs. 999 + Rs.140 ST (total Rs. 1139 per month)
Thus if we calculate this for the 10 days it should be Rs. 333 + Rs. 47 ST (total Rs. 380)
So the total payable by me should be (Rs. 1139 + 380 = Rs. 1519)

Now the Reliance broadband billing team (or outsourced lawyers/contractors) team is calling me and forcing me to make a payment of Rs. 2359.

I've repeatedly informed customer care since the time of disconnection that I have not received any bill and any confirmation of termination, but no one really helped. (I have proof of all these emails on following dates).
May 25th
June 14th
June 30th
July 5th

I request someone to please help and sort the issue, as billing team is unnecessary harassing me for the payment.

Thanks,
Neeraj

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Update by Neeraj A
Jul 07, 2015 4:51 am EDT

Also just for your information, i am receiving abusive calls from reliance contractors for not paying the bill. All i am requesting them is to give me fair bill that i can pay. I have not received any bill till date (no hard copy/soft copy received!)

Also during my 3 year history with Reliance, I've been extremely prompt in paying bills, i've paid bills usually 14-15 days in advance every month, someone can check that with Reliance if he wants.

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12:07 am EDT

Reliance Communications unable to send text message

I am using Reliance GSM number since from many years. I haven't used the number for one year as i was out of country. Now I am using it and i don't know what is the problem, the text message is not being sent. It always says message not sent with available balance in it. Can you please consider my complaint and solve my problem as early as possible.
Thank you

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5:10 am EDT

Reliance Communications charging me for non working connection

My internet connection was not working since january 5, 2015 against which I had launched a complaint. Even after repeated follow ups the connection was not restored I launched a complaint for termination and it was terminated in March.

My consumer number is : [protected]

During this period my connection was not working but I am still being charged for it. I keep getting repeated calls to asking me to pay the bill else serious action will be taken against me.
When I kept telling the customer care to terminate my connection they did not do that ensuring me that in the least possible time my connection will be restored. They keep me waiting and keep increasing my bill. Then finally they terminate it and then keep calling me up telling to clear the dues.

Today I got a call from the billing center. That lady spoke so rudely and asked me to pay the bill and told me why you are creating such a big issue for such a small amount.

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Manikant mahovia
,
Oct 16, 2007 12:00 am EDT

my subscriber id - [protected] i dont know wht the problem in my connection so please anybody visite in my home for check the connection. my home address is that 301, shwarasti A-1 co-op housing society NIBM road pune-48 my cell no :- [protected]

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Jun 28, 2015 11:10 pm EDT

Dear Roshni,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Jun 23, 2015 10:25 am EDT

Dear Roshni,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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P
8:28 am EDT

Reliance Communications dead phone and broadband since 6 months

Hi,

I am a Reliance Broadband fixed line customer. Landline No. [protected]
From past 6 months, there is a dead landline and no internet at my home. Raised complain with reliance but issue not resolved yet.
a few complaint raised which i remember are as follows :
Complaint No. [protected] Dt. 05-04-2015 Complaint No. [protected] Dt. 07-04-2015 Complaint No. [protected] Dt. 11-05-2015
Complaint No. [protected] Dt. 19-05-2015 Complaint No. [protected] Dt. 13-06-2015 Complaint No. [protected] Dt. 17-06-2015
Everyday I am following up and only thing I hear is that it will be resolved within 24 hours that never happened.
What more surprising is even Reliance Appellate team always say the complaint is resolved but no one came anytime and they never asked for feedback
and they don't even know who resolved the complaint. all they can say is its shown resolved in their system and thats all
HELL OF A SERVICE. But they never forgot to call me for bill payment and always promise that you pay the bill they will fix the phone and will refund the amount for the fault period
once problem is fixed. so I am paying bills for past 4 months. I am undergoing this financial loss & mental harasment for past 4 months

But Enough is enough Today(17th June) I spoke with a person to disconnect the services if they are unable to fix and refund my money for the period

again he gave me complaint no. [protected] and said retention team will contact.
Later on when i contact local guys in reliance they told me there is broken wire in my area for past 6 months and there is no wire in my area since then.
this was a shocker as customer care always showed the complaint resolved yet there and i am paying the bill for the broken connection for 6 months.
This is a very pathetic situation where no one from Reliance Communication from Customer care has knowledge about to resolve the issue.
I am into advance rental plan where I pay money first and later receive the service. I am just paying rent and getting tension.
now I am getting these email addresses and I hope not all of reliance customer care is fraud.
as per consumer court guidlines Now I am complaining in written to all these emails provided
Please resolve the issue with in the committed time frame of your service policy
Regards,
Pardeep Kwatra
[protected]
[protected]@ymail.com

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Reliance_Mobile
Mumbai, IN
Jun 20, 2015 10:34 am EDT

Dear Pardeep,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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6:43 am EDT

Reliance Communications dnd

i am using above reliance mobile number since last 8yrs and my number is register in DND fully but still I am getting marketing calls. when I called on customer care number they are not taking my complain and said that if I will received any msg or calls from reliance then they will take my complain. they can not help for other marketing calls then what is meaning of DND service...for the same problem I called to Vodafone for my different number and they solved my problem. but reliance care is not helping me so how should I do? even I sent to msg on 1909 as per trai format but msg got rejected due to invalid format.
so kindly help me with same...

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Reliance_Mobile
Mumbai, IN
Jun 16, 2015 10:46 am EDT

Dear Mr. Khan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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6:59 am EDT

Reliance Communications connectivity issue

connectivity issue!

reliance mdn no: [protected]

hi
i have bought reliance netconnect dongle ZTE AC2739 on 11th june 2015.. i got activated on 14 th june at 12:30 am.. and i am unable to connect to internet. i am getting following error " error 691: the remote connection was denied bcoz the user name and password combination you provided is not recognized or the selected authentication protocol is not permited on remote access server" i had followed all the instruction given by helpdesk. please solve this issue

thanks
vishal gawande
[protected]@gmail.com

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2:08 am EDT

Reliance Communications not disconnecting and sending further bills

I applied for disconnecting my reliance data card on 3rd march 2015 Complaint Number-[protected].On 11th March i was charged with another bill of Rs 500, i paid it on 17th march thinking that it was a full and final payment of all my dues.Further on 11th April i was charged with another bill, I contacted immediately to reliance web world and was told that the complain has been sent and that its a mistake and no need to pay it.Then again on 11th of may i was given another bill of 500 RS and then a combined bill of 1000Rs stating that the request was cancelled and i should have registered another complaint, and now i have to pay another 1000rs to clear my dues. Additionally I haven't done any further datausage as i had already opted for BSNL Broadband in the month of march itself.Further due to unsatisfactory response from your customer care I registered a complaint with CONSUMER FORUM in this regard, and on their requirement i am writing this mail.

Hence it is a humble request to the company to disconnect my connection w.e.f. 3rd march 2015 without any payments in the light of the events above.Further I like to add that I have 3-4 more reliance mobile connections at home and myself and have been a loyal customer for more than 5yrs and didn't expect such acts from a company of your stature.
Please resolve the above ASAP.
My Reliance Data Card number-[protected]
Name-Paramjeet Singh Bhatia
Complaint Ref No.-3rd March 2015 -[protected]

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paddys
,
Mar 08, 2010 7:24 am EST

i have bought Reliance card on 22 feb-10 .i do not have any information of the activation of the that card.

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
May 21, 2015 7:12 am EDT

Dear Paramjeet,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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1:26 am EDT
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Reliance Communications harassment and threatening calls from reliance communications

Hello,

I had a Reliance Wimax connection on my name with below details.
BAN Number: - [protected]
MDN NUMBER: - [protected]

I had made all the payments on time. I raised a request for termination of connection on 29th Nov 2014 and they mentioned that it will be actioned with in 3 DAYS.

Termination Request no.: [protected]

Instead of acting on request promptly, they kept sending me payment reminders and did not terminate the connection until 17th April. I also sent them couple of emails with request no. but they did not took any action. Even till today no one from their team has come to collect Wimax Router. Now they are harassing me for payment which is actually not due towards me. I am not going to pay anything after 2nd or 3rd December (considering 3 days time to terminate the connection).

Its not my fault that their team is so negligent and they in turn charge customer for their mistakes. And now they have started threatening me with calls and emails.

Can someone from Reliance Sr. Management look into it. I am a Reliance customer since around 10 years but this attitude and behaviour of them is really not upto the mark.

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Pierre Xavier
Piscataway, US
Jun 06, 2011 8:55 pm EDT

Reliance Broadband keeps sending me email spacificying That I received service from them. I didnt hear from them before I receive this emails.

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abrar1
, IN
Nov 20, 2010 12:28 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Hi! dear frnds myself XYZ a user of reliance broadband service which according to me is worlds worst broadband service provider and their employees are a big ### holes i don't even know what to say about this mother###ers simply i suggest my dear brothers and sisters not to opt this broadband service better you go with tata wi-max or anyother service provider but not to go with this ###ing Reliance

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Tausiba
,
Sep 09, 2008 10:14 pm EDT

i have taken a Reliance BroadBand Internet Connection.Since 2nd Sept but till now i havn't got to view any website. I have logged several complaints to Reliance Customer care but they haven't solved my problem.

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Ashok Tyagi
,
Aug 11, 2007 12:00 am EDT

I took the connection on the presumption that there will be uninterrupted connectivity. I have been lodging the complaints with the customer service.
They seem to be having no clue as to when the problems will get resolved. Will anybody advise me which connection to opt for. I had equally painful experience with Airtel Data card.

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K VIJAYAN
, IN
Jul 09, 2009 5:16 am EDT

my internet is not working.whenver I click internet explorer it refuses to open and an error box is displayed which states that the main page is lost.

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ravi
,
Oct 05, 2008 3:18 am EDT

i have complained several time but no action.. my net connetion is still giving, me problem, its run well after midnight till early morning, thereafter, even it shows connected but i won't be able to open any page from the browser..i have taken this service for day 24 hrs connection but...?

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ganesh yadav
,
Aug 18, 2008 5:22 am EDT

The internet is not working properly. After the Reliance homepage is opened, when I am trying to access to another website it is telling ``Cannot find server``.

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
May 13, 2015 5:46 am EDT

Dear Akash,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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latha satishkumar
,
Aug 18, 2008 4:07 am EDT

I had registered a request for transfer on 11.aug.08 (compl no.[protected]) of broadband connection from one building to another building in the same area based on the suggestion of the customer care service. Till this date i have not got any confirmation from customer care cell about the status. When contacted, i was informed that the matter was closed. I was shocked to know that, as there was no intimation to me about the closer when i had told them to inform me. The work is still not completed and the matter is closed.

I don't understand how such a big org functions in this manner.

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RCOMcare
, IN
Jun 08, 2011 9:28 am EDT

Hi,

This is to inform you that your concern has been noted and our team is eager to resolve it. Please provide us with your phone number on which we can reach you. In future, you may also write to us at http://on.fb.me/fzplqp with all the details.

Regards,

RCOMcare

ComplaintsBoard
L
2:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Reliance Communications access charges for re-issue sim

I have lost my mobile with Reliance SIM number [protected], on dated 03-03-2015. Same day i went Reliance Care Centre, M/s FRIENDS COMMUNICATION, SCO 3/A, Leela Bhawan, Near Gopal sweets, Patiala and requested to the Manager Mr. Khuswinder Singh Ji to re-issue me a SIM for number [protected]. He demanded me to submit one ID proof, FIR and one photograph. I registered my Police Complaint on dated 04-03-2015 and a copy given to the Manager Mr. Khuswinder Singh Ji of Reliance, Patiala to issue me Reliance SIM on dated 05-03-2015. He filled a form for re-issue/misplaced SIM and issue me a Reliance SIM, which cost was Rs.4/- (mentioned in the filled form). After issued the SIM, he demanded Rs.50/- for re-issue the SIM. I gave him Rs.50/- and requested him to give me a receipt for the same. He did not give me any receipt and told me that he will issue the receipt after one day i.e.06-03-2015.
After two days when he did not activate my SIM no.[protected], I went on 07-03-15 and met with the Manager Mr. Khuswinder Singh Ji of Reliance. I requested him to activate my above said SIM. He did not submit my form and when i was there he activated my SIM. After this, again he did not give me any receipt of Rs.50/- and told me to give it another day.
After 4-5 days, I went there on dated 12-03-2015 to meet to the Manager Mr. Khuswinder Singh ji, but he did not present there. I met with your employee Mr. Gurwinder Singh Ji for the receipt of Rs.50/- but he said me that there is no any receipt facility available for customers for re-issue the SIM. After my humble request, he had telephonically conversation with the Manager Mr. Khuswinder Singh Ji and gave me a receipt for Rs.50/- which is attached herewith.
It is mentioned that Reliance care M/s SAI ENTERPRISES 238/3, Near Gurdwara Naveen Singh Sabha, Dharmpura Bazar, Patiala, charging only Rs.10/- for re-issuing SIM, which i paid Rs.50/- to M/s FRIENDS COMMUNICATION, SCO 3/A, Leela Bhawan, Near Gopal sweets, Patiala.
So, it is request that an action be taken to Mr. Khuswinder Singh of M/s FRIENDS COMMUNICATION, SCO 3/A, Leela Bhawan, Near Gopal sweets, Patiala for access charges so that in future it may not worry.

Read full review of Reliance Communications and 146 comments
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Update by LAKHVIR
May 13, 2015 12:43 am EDT

Sir,
I had already requested to you, no any solution yet. Kindly solve my problem as soon as possible...

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navdeep singh chawla
, IN
Jun 03, 2016 8:37 am EDT

Reliance customer care has bocked my no i.e.[protected].and not responding my phn call.I want to do local call but its tellin that i have insufficient balance instead i have 16 rs.in this, further customer care daily cut my balance many times in a day when i have no special services activated at my number.If reliance customer care will continue this, I ' ll thwow this sim
Bakwas...

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Rita Sangtani
, US
May 27, 2016 3:28 am EDT

My acc no [protected]. I have cleared all bills and the service was discontinued in Mar 2013.still am getting letters frm legal dept asking to pay 1017.have provided all proof of the bills paid .still am getting notice from legal dept. Kindly look into the matter and resolve all this.

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vikram singh chauhan
, IN
Oct 04, 2015 11:08 am EDT
Verified customer This comment was posted by a verified customer. Learn more

My mobile no is [protected] and my parment adress is b-16a nandpuri colony22 godam jaipur. And mobile billing adress is reliance communication vki jaipur so please change my adress in my parmenent adress.Thakyou.

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Reviewer80317
,
Oct 02, 2015 7:27 am EDT

In Titira village Of siwan District of Bihar State ...Relaince GSM network is showing full coverage but unable to make Calls as it is displaying "No network coverage" when calling... why suddenly networks are failed..and no solution for this as today whole day i m facing this problem. Sir i want solution of this problem

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Oct 02, 2015 9:19 am EDT

Dear Customer,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications

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gautam marwaha
, IN
Dec 27, 2010 12:22 pm EST
Verified customer This comment was posted by a verified customer. Learn more

i have a number of relaince which i give the request on 26/8/2010 to convert into prepaid...but they cannot process my request...and sending request, ...now they threaten to pay the full amount...all the fault is of compony...plz help me
contact me at [protected]
mail me at marwaha_gautam@yahoo.com

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relaince
, IN
Mar 27, 2015 4:23 am EDT

even wen der was an active data pack
the money has been deducted while i was using net

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amit
,
Apr 03, 2008 10:12 am EDT

Sir,
I have a pre-paid conection of reliance & my contact no. is [protected]. Actualy i have registered a complaint on 29 feb 2008 & the complaint no. is [protected]. I was given the time of maximum 21 days for the resolution but it is not yet solved. I have made a lots of call to your customer care but i didn't get the result. Every time i was told that the complaint has been solved and accilirated to the relivant department for the further action. the same sentence is being repeated since last 15 to 20 dayes. first of all I want to know"Is RIM a private sector?"if yes then why such a time is being taken by the department? if it is being solved then why they are not sending the result? Now i am completly fed up with these type of things happnning in such a nice company like Reliance.

i am again telling that the deduction was wrong. i was charged incorrect.

i am DNC registered person though the marketing call was given to me on 27 feb 2008 & because of that this deduction was made. i have activated DNC in nov 2007.so it is not my fault that the marketing call was given to me. it is company responsibility to follow government rules & regulation.

so i m reqesting you that please get my money back to my acount otherwise i will have to go with the alternatives i.e. consumer form, Tri etc.

i hope that a quick action will be taken on this concern and a reply for the same will be sended to me.

Thank-you

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kapil Agrawal
, IN
Dec 05, 2012 6:19 am EST

Dear Sir,
I was using a mobile no.[protected] since 2 year. When i was purchase this no in reliance but after 1 year i have ported to tata docomo and this no was running continue.But before 1 month this no was ward by the reliance.( the request was reject by reliance). pls look this matter.

Pls contact to [protected]
[protected]

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rahul srivastav
, IN
Nov 23, 2012 11:54 pm EST

sir, my account balance is deducted by reliance India Mobile without any service activated by me and when i contact to custmor care then response by them is nothing so please help me.

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