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3.3 37 Reviews

Regency Beauty Institute Complaints Summary

21 Resolved
16 Unresolved
Our verdict: While Regency Beauty Institute has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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Regency Beauty Institute SCAM SCAM SCAM

REGENCY BEAUTY INSTITUTE IS THE WORST EXPERIENCE I HAVE EVVVVVVVVER HAD IN MY LIFE!
I went to school there and I did graduate, so I know first hand how rotten of a place it really is.

There is no consistency, most (not all) of the instructors are ignorant, cannot cut or color hair, and/or cannot read.
IT IS A JOKE!
they pack the classrooms as full as they can to make as much money as they can but fail to teach any sort of use full skills to students because there are just too many students in the classrooms!
it is impossible to learn when you are all right on top of each other.
There are MOST definitely situations where they play favorites.
it's truly disgusting.
I am a pretty girl, and I was picked on by the assistant manager constantly.
I was sent home like once a week. Because the rules always are changing! (what a coincidence!)
i would wear things that all the students would wear, and when i was sent home for it I would ask, "well why isn't so and so being sent home too?"
the response was, "well i haven't seen her out of dress code but i caught you"
I could tell personal stories for days. It really doesn't matter because if you talk to anyone who has went there, they will tell you the same stories I am telling you.
This school is disgusting!
STAY AWAY!
you are better off going elsewhere! ANYWHERE but Regency!
PLEASE, if you are enthused about the industry I beg you to listen to me!
REGENCY IS A SCAM!

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disappointedinregency2010
Rockford, US
May 23, 2011 2:40 pm EDT

Dontdoit2011 - It sounds like we went to the same campus! I saw many girls sent home for dress code violations (when the dress code would change from teacher to teacher/week to week). The most ridiculous was when they said no Uggs, but Crocks were ok. My final clock out day was the best day I had at that school and I have NEVER walked back in through the door.

To anyone out there even tossing around the idea of attending a Regency campus - DO YOUR RESEARCH! The Illinois campus I attended had a flaky campus manager, a number of rude and/or unbalanced instructors, and a fairly new campus that looked good on the surface but was falling apart... here are just a few examples of what I am talking about:
1 shampoo bowl NEVER worked and always had a sign on it not to use it. This was not over a normal 9 month period of full time enrollment - this was over almost a 2 year time frame.
1 instructor had the audacity to remove a comb from my hand and tell me I wasn't doing something right on a client while they were in my chair (talk about hell for the client).
Campus manager couldn't remember your name... without your name tag that is!

Let's see... what else did I see while doing my time at Regency... I saw two students terminated with no cause. I saw MULTIPLE students terminated days or weeks before graduation because they were not able to pay overages. I know one girl was told to take out a title loan on her car to take care of the fees. Rehersal time is a complete joke and a waste of 16 hours a week. While you are suppose to be learning "advanced" techniques, you are given a revision of the same book you went over in workshop, but this time you also get to fill out a workbook... then after an hour or two of "lecture" you are given free time for the rest of the day.

Days leading up to graduation you're suppose to talk with your "advisor". I literally never got a call from this person from the time I stepped back in the door until the day that I graduated. My $20, 000 paid for a handwritten joke of a diploma and transcripts that look fake. Oh, and their job hunting help.. don't even bother. I called them, after yet again not receiving a call FROM them, and was given absolutely no help what so ever. I was told to practice my skills so that when interviewing I could do a demo on a model to show prospective employers I knew what I was doing. I haven't bothered to call again... and guess what? They haven't called me either.

I'm sure there's more that I could say and give examples of to support other complaints on here... but please to anyone out there thinking about Regency, do yourself a favor and make sure to visit all the schools in your area. You are always going to have girl-girl drama and headaches, but that aside, you may save yourself a ton of money and administration hassell. I would almost suggest anyone considering beauty school to INSIST on taking a day and sitting in on a class to really see what the school is about and how the day to day operations run. Also, I would go during the schools break time and talk with the current students and get a feel for what they have to say about the school. The current student body will be the best baramoter for what the climate at the school is ACTUALLY like, instead of what your tour guide wants to present to you!

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mruhl
Berrien Springs, US
Apr 30, 2011 8:05 pm EDT
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I personally love RBI. I'm a student there and have had mostly positive experiences. Obviously there's drama, but that's to be expected when the school is almost ALL girls.

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JadedbyRBI
, US
Mar 09, 2011 3:20 am EST

100% Agree! I am a student there now and I have struggled with that school from day 1. The favorites game is most definately a common one for the instructors at regency! I have constantly been picked on from the begining. I have not been given credit for many of my required services. My test grades have not been recorded, causing me to take them repeatedly. I am a good student, smart, have retained a 4.0 gpa most of my life. Perhaps one particular instructor did not appreciate the fact that I understood and could properly pronounce terminalogy that she could not, therefore she porposely gave me a score of 0 on one of my practical exams, which brought my 4.0 practical average, that I was so proud of, down to a 3.4! Another instructor said some ugly, untrue things about me, behind my back to other students and declared, "I wish i could give her the rest of her hours to get her the hell out of here so I don't have to deal with her ### anymore." AMAZING! Now that I am two weeks from graduation, having finished all of my required stamps a month ago, Corporate calls me and tells me I have 16 more manicures to do, 3 more chemical reconstructions, facials, and a whopping 48 more client protection stamps to finish. Funny how things just disappear, convieniently when I am so close to graduation that is is absolutely impossible for me to finish in time. How does regency benifit from this you ask? Well every day that i go past my graduation date, I have to pay them $40! Therefore, after staying another few weeks or more to finish these magically vanishing stamps, regency has sucked me dry, gaining hundreds and hundreds of dollars of MY money! As if the $19, 000 tuition I payed initially for this joke of a school wasn't enough! I stepped into this industry for the intense love and excitement I felt toward the idea of improving others lives, by building their self-esteem and utilizing my artistic ability to help them express themselves. I hate to admit that my experience at Regency Beauty Institute has greatly dampend that joy and excitement i felt upon first choosing my carerr.

Anonymous
(do to the fact that, I am afraid that if I put my name on this before graduating, they will only sabatoge me further.)

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Regency Beauty Institute Quality of service & rudeness of Instructor

On Friday February 25, 2011 I called Regency Institute in Dayton Oh to schedule an appointment for hair service. My requested student was unavailable, so I requested a few others and they were not available either. Once I arrived at Regency I realized that I ha gotten the students names mixed up, and the student I requested was there and available, so I asked. Sarah the Instructor if the student could still do my hair? Sarah replied no because Ashley was already entered into the computer. Since I was pressed for time with a very hectic week I went ahead and let Ashley relax my hair. After Ashley was washing out the shampoo bowl she had me sit at her station, while at her ostation I noticed that my didn't feel right nor was it straight so I went to Sarah and told her that my hair didn't look or feel right. Sarah said that once Ashley blew dried my hair it should be okay. After Asheley finished my hair I thanked her then gave her a tip

However, once I was halfway home I noticed patches of flakes in my hair and I immediately called and talked to Sarah & the campus manager who were both very compassionate and willing to help. They arranged for me to comeback in the following day so
that they could see my hair, then redo to correct the
problem, especially since I had to attend an event
with my children and the embarrassment of flakes
and an unfinished looking hairstyle.

So today around 12:25pm I arrived at Regency to reschedule the redo appointment and the front desk student didn't know anything about my cirucumstance so I asked if Sarah was there? She returned with Carl. I was trying to explain to Carl what happened he rudely cut me off and said well we are a school. It took me a minute but I asked him if I could reschedule and it would have to be Wed evening, then he was very short and said all of our daytime students are not here in the evening. So then I asked him who does he have available then I continued is there a TaSha...before I could finish he very rudely cut me off again and said No! You are stuck with me today...I said no I am talking about Wed night there is a student that did my hair before...then I continued I told him that I was just disappointed and frustrated because I spent $45 and my hair is a mess, plus the gas and my time I just want to make sure that my turns out okay. He just stared at me then he went to the computer and typed in my appointment I stood there and waited for him to confirm my appointment but he didn't he ignored me and talked to the students all around him while I stood there waiting for him to address me. After about 3 mins I was able to make eye contact with Carl and I asked him if I was all set? Again he very rudely snipped yes. As I was walking out with my children Carl was still talking to the students at the front counter and I guess he didn't think I heard him, but he waved his hand towards me and said that makes you not want to deal with anymore clients!

How rude and embarrassing He made it seem as if this was all my fault. All I did was come into the salon, spend $45 plus tip for a product and service that I hardly received. Then I had to walk around with my hair looking horrible. I did not appreciate his comments

Today

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shygirl0926
, US
Oct 11, 2013 12:43 am EDT

I forgot to add that I went to the Regency Beauty Institute in Pasadena, Texas and got my hair done by a girl named Antonia...once again I strongly advise no one to go there!

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shygirl0926
, US
Oct 11, 2013 12:37 am EDT

I strongly advise everyone not to go here to get your hair colored it highlighted.I did and it was one of the biggest mistakes of my life! I went in just wanting my hair lightened with caramel highlights...I guess it should have been a red flag when the girl didn't have no idea what I was talking about.Anyways I left there looking nothing like I wanted(it didn't even look like she had colored my hair and the highlights were an ugly yellow color.I called the next day to tell them about it and they told me to go back in and they would fix it so I did and it came out even worse the second time...it looked horrible! Not to mention that it took 4 hours both times I went! Now I having to get my hair professionally fixed and they're giving me a hard time about giving me my money back.Besides that most of the instructors are rude as well.I strongly advise no one to go here!

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Graduate with a big voice
Detroit, US
Apr 30, 2011 5:33 pm EDT
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OMGGGGGG are you kidding me! As soon as you saw product in your hair and called them, they should have told you to go and wash it immediately! You could have had left over product that wasnt washed out enough, which can happen but it is her job to recheck and make sure it had came all out! It "COULD HAVE" made you hair fall out, burn your scalp, i am applaud reading this! I attend the Regency in a differ state, and lord knows I have had my own issues attending here. We as students, has turned into a learn on your own situation is the problem, the students arent taught enough! Hell I dont know how many times I have heard that the BOOK work isnt important, that we are hands on people not book people so dont worry about it! My friend and I sat there thinking are you f kidding me! They werent kidding! Luckily my friend and I dont accept that behavior and we are sponges of knowledge and get our hands on material that will help us as stylists. However most people arent like us. They just expect their instructors to provide the important things they should know. And so they should for the 20 grand they are paying to go here! Its not happening! I am so sorry to hear this happened to you. I really am! But I hope you know there are a lot of us who do care, and when we leave here, we hope to provide the best care and valuable knowledge to give you the best service you deserve to have. Take care.

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Regency Beauty Institute This is an exception to the term

I am doing a review on the Mishawaka, IN campus. My experience has only been for the past 2 weeks, so maybe I did not see enough to be fair. But from my perspective, this is it:

Regency had actually contacted me because I had shown interest in beauty school from some online forum. I would only have a week to get financial aid processed, but they were VERY helpful and expedited the process. I met with the charming campus manager for about 2 hours to discuss enrollment. She already had paperwork ready for me.
My first day: We get our "$1200" kits. I ASSURE you, that kit is NOT worth $1200! (I have a list of what it contains if you would like it!) We spent about an hour and a half unpacking our kits from the boxes. It HAD to be done then and there. "MAKE SURE YOU PUT YOUR NAME ON EVERYTHING! WE HAVE A BIG PROBLEM WITH THEFT", they stressed. I didn't catch on to WHY until later, but as excited as I was, I never unwrapped or unboxed any of the items, just the big box that the kit came in to take inventory. My very first day and I got nothing but horrid details from tenured students. I orginally decided beauty school was right because I was interested in a career in make up and I was assured by my adviser that they did, indeed, have an extensive make-up program. I believed that until I saw that we were only required to complete 11 make up applications and another disgruntled student showed me the make-up counter. I wish I had taken a picture. I have more make-up in my "on the go" bag.
Suddenly, the charming campus manager who had helped me in the beginning didn't seem as sweet as she called me to the office and told me I was not allowed to clock hours until they received my high school diploma. I was told the previous day (by one of my advisers) that if I didn't have it, they could just call my high school to verify. Apparently that wasn't the case. Also, my "clock in" after lunch didn't register, so I lost all my time on my very first day.
The second day I didn't attend, which freaked me out after the preach about "attendance, attendance, attendance" my first day. My daughter's preschool will not take a child with in 24 hours of being sick and I didn't know she was ill till we got up for school, there was no way to make other arrangments for her. I called my advisor to see about starting in the next class, 3 weeks later. She said I could, but encouraged me to continue with this session.
The third day I was able to find someone to watch my baby. I am in workshop and we are practicing fingerwaves. Now, I'm not sure if this is something that is mandated by state boards, but how realistic does that sound? Again, I could be wrong here, but at what point do we update techniques? Also, that day a fellow student forgot to clock in. Its normal, she is NEW and learning. She lost the entire 8 hours for that day, our instructors are not allowed to adust hours (I wonder why that is?)
The forth day I'm learning how to put rollers in. Seriously? I will say this though, the instructor is great, she knew her stuff and was very down-to-earth. That night I stayed up getting ready for my practical and started to see the symptoms of what my daughter had. I called my advisor first thing in the morning, stating I would REALLY like to start the next class. Again, she tells me I can do that. However, it won't be hard to catch up, "just stick with it". At this point I am thinking "is this God's sign? Everything happens for a reason, why am I having health issues (we NEVER get sick!) on my first week when I am SO excited?"
I found out when Monday came around. My advisor told me I wouldn't be charged tuition if I didn't clock hours for the 2nd week, but I would owe for my kit even if I started (now) 2 weeks later. Hmm...? The kit I haven't even opened? My advisor says that I could take it in to the campus manager and possibly not owe because it was, in fact, unopened other than the one mannequin head I had used for fingerwaves. Also, I would owe a $100 fee for starting into the next class.
Tuesday comes and its a different advisor on the phone. She says it might not be possible to start on the 31st now, because first I would have to withdraw and reapply. My thoughts were "they got me enrolled and financially set up within 3 days over Christmas break, so how long does the withdraw process take?!?". She also tells me that it doesn't matter if I start on the 31st, my hours will still be the same, I will still have a low attendance rate and the test will still only be worth 80% at its best just as if I had stuck with this group. Does that make sense to you? Yeah, me either. I'm beginning to think these aren't really "advisers", but very quick-witted sales women.
Wednesday comes, a DIFFERENT advisor with a different story. Now there is NO WAY I can start in the next class. I would have to wait 2 more months to start. This would definatley deter someone from withdrawing. So I stick with it. That little voice in the back of my head is no longer quiet. Its screaming.
Thursday I get a call from a fellow classmate who has decided to quit. She says "read the reviews online!". Brought me to this site. EVERY complaint I have seen here is consistant with what I have seen in a very short time there. I call my "adviser" who is extremley rude, and tell her that I am firm in my decision to withdraw. When she asks why and I tell her that if the 10 different stories I've gotten from 3 different advisers isn't enough, the plethora of online reviews was. She proceeded to tell me that I needed to remember that it was mostly disgruntled students. Well...duh? They became disgruntled SOMEHOW! Not 45 seconds later she gives me my total for the 24 hours that I attended Regency...$2300, and no, I can not return the unopened kit. ONCE YOU OPEN THE BOX IT COMES IN (for "sanitary" reasons) THE KIT.
It is my fault for not researching BEFORE I enrolled, for not reading before I signed the ENROLLMENT PAPERS (make sure you read over that!). I am an adult, I know better. I just hope this review saves someone else from learning the hard way. Don't give up on your passion, just make sure you are on the right path! If you should decide to go with Regency, I have an unused kit for sale at 50% off! ;)

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Mirandaleavitt
, US
Jan 12, 2016 3:26 pm EST

I had the same problem ! I only attended 2 and a half days and hated it. Now I have to pay back my kit. I'm selling my kit for 50% off as well if anyone would like it. Toledo, Ohio I can ship it to you. Email for more info or photos mmleavitt96@gmail.com

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stephanylopez1234
Broomfield, US
Sep 23, 2014 11:12 pm EDT

Hi I am going to Regency next month and I was wondering if you are still selling your kit for 50% off or if you even still have it. Please let me know!:)

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cosmogirl4117
Cincinnati, US
Oct 08, 2012 9:33 pm EDT

today was my first day.. they seem nice, but a fake nice..

i hopw i have an okay experience especially for the price...

do they teach you what you need to know for boards like 1000% because I want to feel prepared.

-Eastgate campus student

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Hotheaded mom
Cincinnati, US
Oct 02, 2011 5:48 am EDT
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My daughter is having problems with this school also. I wish I had someone to tell me about this website within the five day trial period. When I was having problems with financial aid, looking back, I think God was letting me know that this was not a good school to attend for my daughter. But it's not over until it's over.

Hotheaded Mom
Cincinnati, OH

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LaughingAtYou
, US
Aug 16, 2011 1:26 am EDT

You sound GHETTO.

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dontdoit2011
, US
Mar 08, 2011 11:15 pm EST

that is so funny!

at our school they adjusted hours for "favorite students"

and as far as the kit goes... i have friends who withdrew and were able to be refunded for their kit!
it all depends how they feel that day.
REGENCY is a sick place!

there are no rules!
you could get ten different answers from ten different instructors!

and let's not talk about how many times my fellow students had their hair ###ed up from "A TEACHER!"

I feel so bad for anyone who enrolls in this school thinking they are going to have a great experience.

and also, i would like to add, i am a graduate of Regency.
I am an ANGRY graduate of regency!
I hate how they treat people!
I've seen Animals in a shelter get better treatment!

reminds me of Nazi Germany

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Regency Beauty Institute Not receiving hours work/attend

I had an issue that accrued on Nov. 17, 2010 at Regency Beauty Institute in Independence Missouri Campus. I clocked in at 5:28 pm, I had a client for a haircut and hair color come in for appoint for 5:30pm. I started client at 5:45pm and finish client at 10:00pm. The reason why this accrued is due to another student in Dispense, had given me the wrong hair color and once the Instructor and I realized it, it was too late. The client had already been seating for 30-minutes with the wrong color applied to her new growth. She told me to continue the process, and if it does not come out correctly, then we will apply a toner on her to even the color out. Once, I waited for 30-minutes, I then pulled remaining hair from the new growth to the ends of her hair; and waited another 15-minutes. Once the 15 minutes was up, I rinsed out the color, it appeared that the new growth was a dark red color and did not match the rest of the client’s hair. She was not happy, at this time.
Instructor advised to go ahead and collect her money, because it was time to close out her register. To go ahead and began her hair cut. At this time, I’m already freaking out because the color did not come out correctly. I beginning cutting the clients hair at this it’s now 9:15 and all the other students or clocking out and leaving for the evening. I’m still there doing a haircut, I then got assists from Instructor with the hair cut. Once we finished the hair cut, it’s time to mix the toner to apply to the client’s hair. Instructor II is there also assisting me with mixing the color for the client. She advised me on the steps on applying the toner only to the new growth and only waiting 5 minutes. Once the 5 minutes was up, I rinsed the color out of the client’s hair. I took the client over to my station, the color still did not come out correct. The client was not happy an Instructor advised to the client we can setup another appoint for correction in a few days, but the color should tone down after a few days. At this time, it’s almost 10:00pm. I beginning to blow dry the client’s hair, once finish the client is walked to the front.
I cleaned my station and gathered my things together, and then the lights are turned off. Instructor and I walked to the front doors, and then alarm was set. Instructor II went out of the back doors were her car was parked. I got to my car and then realize I forgot to clock out. I immediately called Campus Manager voice mail, “campus manager” to advise to her that I forgot to clock. It’s now 10:00pm. Also, that I was here with both instructors a Instructor and Instructor II I apologize.
When I returned to school, I noticed that my clock in punch was 5:28pm and showing 0.00 hours. I called Campus Manager the following day and she advised that there was nothing that could be done and that she will give Minnesota a call regarding this. I then got off the phone with her and immediately called my Advisor, to advise her of the situation, she didn’t even want to hear me out, and she basically stated there is nothing that could be done. I advised that I would like to speak to a supervisor regarding this Advisor advised that it will take 24 hours before a supervisor will return my call. She transfers me to Advisor Manager and I left her 3 messages through out that morning, regarding the situation. I was very upset; this issue accrued on Nov 23, 2010. I was so upset and have been under a lot of stress with this whole situation, with my health. It caused me pass out at work and carried away by ambulance. I then spoke to Advisor Manager which returned my phone on Dec. 3, 2010. She advised that she is aware of the situation, and know that I requested for a new advisor. She advised that she wish I would’ve spoken to her regarding this situation and that Campus Manager did not call and there was no record of her calling. She advised that I will have to setup an appeal to setup the letter and copies of documents... She forward me the information my email of appeal. I advised ok, so I advised that I will try to get both instructors to sign off on the letter stating I was there.
I didn’t understand why I have to setup an appeal, when they know I was there in the school. I wouldn’t be able to assist with a client if I wasn’t clocked in and have a charged ticket as well that me and instructor signed. They have cameras that show I was there, as well as my finger punch. They could also call both instructors to verify, and they have a recording voice mail of me calling, and leaving a massage on campus manager voice mail. Both instructors were there with me. I just don’t understand why they would put there student through all of the stress. I even pulled the school manual and it does not state in the manual that a student that forgets to clock out will not be able to receive the hours for the whole day. On page 17 in Missouri Student Catalog and Handbook it states:

Clocking In and Out
• Students much clock in and out at the beginning and end of each day, and at the beginning and end of lunch break.
• Students much remain in the building at all times while clocked in unless are on an assigned break, in which case they must remain on campus.
• Students who attend school without clocking in will not receive credit for the time attended, unless the failure to clock in was due to a Regency system failure or state law requires Regency to grant such credit. In the event the time clock is out of service, students must sing in and out using Regency’s manual time tracking procedures.
• Students who do not clock out as required are in violation of policy and are subject to appropriate discipline.

“In my case I clocked in and forgot to clock out. There could’ve been discipline action accrued, not my hours taken from me”. I do understand that the rules are the rules, and some students take advantage of the clocking in and out policy. That’s why the rule had to be enforced, but in my case I was there passed 9:15pm. Which I feel should be taking into consideration, and also there were two instructors. I’m not asking for time until 10:00pm just my time from 5:28pm-9:15pm.

I even was there passed 9:15pm which I still don’t even get my hours until 10:00pm. I understand that, I’m just requesting my hours for the time was there. I just would like this issue resolved as soon as possible, so I can finish the remaining of my school year at Regency Beauty with a positive mind and looking forward to becoming successful cosmetologist with a rewarding career. If you have any question or concerns I can be reached at the number listed above.

P.S. I also, went into the system to print of my clock in time for proof and at 5:28pm on Nov 17, 2010 and it is no longer showing in the system.

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Regency Beauty Institute Everything

Regency is the worst school by far I've ever been to. From day one I have always had issues with the damn place.

It all started with the financial aid department. When I had enrolled, they told me to fill out my FAFSA, turn in some papers that they sent me over email, and then everything would process. Later did I find out that they had not told me everything I needed initially. For about 4 weeks this kept going on, they would tell me oh you didn't turn so and so in, so I would turn it in, and another day they would tell me that Iwas missing something else THAT THEY NEVER TOLD ME ABOUT. After this nightmare, durning my class day I received a paper that said if I didn't get everything in within 14 days I would be terminated and owe money back. After getting this paper I had called my advisor and asked whats up with everything going on, she told me that if I turned in everything the next day everything would be okay and I could return to school on time. I asked If I could fax all the documents in the morning as soon as I got to school, in which she replyed yes. I asked are you sure that I can still clock in on time, and she once again said yes. The next day comes and come to find out the office in Minnasotta was not open when I had arrived at school. I waited around for an hour and a half and faxed the paper (keep in mind I couldnt clock in because I was suspended over this) After I faxed the paper I had called to see if they got it, in which they told me it could take up to 12 hours. This was just the beginning .

It seemed like every day my teacher would come in crying because of how un organized this place was, the campus manager at the time was snobby and had this I'm better then you attitude, there was so many other things but this complaint would be pages to long if I were to continue about the things he did but its pointless to continue when he is not there anymore . He eventually got denoted then fired. Which took several complaints for Headquarters to finally care.

We soon got a new campus manager, but its impossible to even talk to her because every time you go to her she says she will get back to you soon and never does. On top of that she only has 30 minutes in the day where her office is "open."

I feel like regency will do anything possible to keep you out of school and take your hours to get more money from you. I had clocked in in the morning, the computer system had told me I had clocked in at 8 30 like it had every other time I had clocked in. When the lunch hour came I had went to clock out, and it had only given me the option to start my day. IT DID NOT SAVE THE HOURS THAT I HAD BEEN THERE. I talked to the assistant manager and she told me to talk to my teacher or the campus manager. My campus manager had not been there at the time so I talked to my teacher and she told me to talk to my campus manager so I had to wait yet another hour for her to get to school because she came in late the day that this was happening. When she finally got to the school I had spoke to her, she told me within a few minutes she would get back me me, an HOUR later she told me to pack up my stuff and leave because there was NOTHING she could do, because they cant do time adjustments "its against Regency's policy" I called corporate and they told me the same thing. THIS WAS NOT MY FAULT! They cant do anything for me even if there is teachers in the building that saw me there at 8:30 on time. I'm still fighting to get the hours back.

With this school nobody can help you. It seems like when you try to get anything resolved you are directed to another person, then that person can't help you and they direct you to someone else. You try to talk to the head honchos of the company because advising says they will connect you to there voicemail, you leave a message, AND THEY DONT CALL BACK.

Not only is everything unorganized the schools are filthy. The marvicide is never changed, the bath rooms are never cleaned, Theres spill marks on the walls from god knows what, it's just plain disgusting.

They treat us like kids and custodians as well. I'm not saying you should not clean up after yourself because you should we are required to clean our station which I am fine with, its the fact that we are responsible for keeping the entire school clean. Once you move to rehersal (when your working with clients) there is a sheet where you sign up for your station (every station has a different chore) some of the chores should not be our responsibility like cleaning the windows and doorknobs sweeping everything. Its a lot of things, Either way I believe for the money I'm paying to go to this school, I should not lose 30 minutes of my day to clean something that they should hire a custodian for. And the fact is the stations are never completely filled anyway, so there is always chores left over that cant be done and if they don't have a custodian to do them, then how do they get done, THEY DONT.

I am PAYING to be here. I should not be treated like an employee that can lose there job any second. I would transfer schools ASAP if I could pay the money to transfer schools. I feel miserable every day going here I just wish I could have done more research.

There is so much more but I think I have said enough.

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bmx_1095
, US
Jun 08, 2011 6:39 pm EDT

Completley agree with these comments I attend fairview heights campus; my last three days couldn't go fast enough!

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former educator (yes Former)
Kansas City, US
Feb 21, 2011 5:04 am EST

I am a former educator for RBI. I started with the company when they first came to missouri. I cannot believe all bad the reviews this place has gotten and the schools have not been shut down from the board or the accrediting agencies! I have been in the cosmetology business for 16 years. I LOVE this industry! However RBI is the worst thing that has ever come to the cosmetology schools. It is very scary how they are nationwide! PLEASE trust me when I say DO NOT go to this school. Yes, the campus is pretty and when you go for a tour you can be drawn in by the looks of the place, but it is a RIP OFF! I worked there for two years and wanted to blow my head off every morning I got up to go to work. They are the most unorganized and unprofessional school I have ever seen. They DO NOT care about their employees let alone the students. All they want is the money! They give horrible education, not because the educators do not know what they are doing, but because the educators are to busy trying to remember all the policies that have been changed daily and picking up all the pieces that the corporate office has screwed up! This is a school that is owned by a bunch of invrstors who know NOTHING about the beauty industry and are making BIG bucks off the government and the students money. They are a DISGRACE to the cosmetology indusrty and the day they start getting shut down will be the best day the cosmetology industry has ever had!

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helpful mom
Barnwell, US
Feb 15, 2011 2:33 am EST

Thanks for the info. I almost enrolled my daughter at Regency and after reading all of this I have read I know my adhd daughter does not need to go here. She would never be able to keep the information straight.

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Oh Son
Royalton, US
Jan 04, 2011 7:02 pm EST

I'm in the process of filing a discrimination suit against Regency. If you know of anyone with a health or mental disability who has attended Regency please give them my contact information j.scott-olson (at) hotmail.com

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Regency Beauty Institute IT'S A SCAM

I am a current student at Regency and been only 5 months to learn nothing but their a scam. I looked into transfering and they told me I could if I pay them $7900 for 465hours completed. I am a low income single parent of two and have no way of paying them so they told me I could withdrawl and they would keep my hours until I came up with their money. So im back at square one, $20, 000 richer, and after I pay them the $7900 they will be 27, 900 richer and I'll be in debt when i'm finished. If I get to finish because they want let me graduate owing them the $7900 and will be paying the full tution for the next 10 years. So i'll be working just for Regency Beauty but I am going to fight for my rights and switch schools to become what I started to achieve and that's to be a cosmotologist with her managers license. I could go on and on all day about the scams and that are going on at Regency and I will be filing a complaint with the Better Business Bureau. So anybody who has something smart to say about my opinion tell it to the BBB so we can put a STOP to this injustice!

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Chelsea1010
Little Rock, US
Dec 12, 2011 9:13 pm EST

I am having huge problems with regency as well. They have a bunch of underlying schemes. Read the fine print very clearly. They are out to make money and nothing else!

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mruhl
Berrien Springs, US
Apr 30, 2011 8:00 pm EDT
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No school is going to let you attend and then transfer without paying them what you owe them first...

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jaytay22
Elkhart, US
Jan 16, 2011 11:57 pm EST

I have been going over the "enrollment agreement" and at the very bottom it says COMPLAINTS AGAINST THIS SCHOOL MAY BE FILED WITH THE INDIANA STATE BOARD OF COSMETOLOGY, INDIANA PROFESSIONAL LICENSING AGENCY, INDIANA GOVERNMENT CENTER SOUTH, 302 W. WASHINGTON, STE. E034, INDIANAPOLIS, IN [protected]. Also says "Dispute Resolution/Choice of Law: The Student and the School agree that any dispute arising out of or in connection with this Agreement will be resolved in accordance with the rules of the American Arbitration Association. The Student and the School agree that this Agreement shall be governed by the procedural and substantive laws of the State of Indiana"...I thought that I should also try BBB, but I think we need to exhaust the other options first. I'm beginning to wonder what their "accreditation" is, if at all, since the goal of accreditation is to ensure that education provided by institutions of higher education meets acceptable levels of quality. Regency definately does NOT.

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Regency Beauty Institute scam

i been going to regency in southbend for the past year full time and ive seen it all personally with the scams. i took a maternity leave authorized by my doctor and i was terminated due to the fact that the campus manager at the time reported my leave late which resulted in me being terminated because of their 14 day absent policy. instead of them correcting it the told me i would either pay 100.00 dollars to restart or pay 3, 000 dollars for the time i had been there. i decided since i wanted to get my license i paid 100.00 dollars to restart not knowing i would have to pay for the days i was out, and they never told me i would be reponsible for it since i was so called "restarting". i restarted in nov of 09 and i couldnt clock in for over 14 days which i was terminated again due to the fact of me not being able to clock in through the computer to track the days i was there. they had the area manager come to get things straightend out which i was glad they had seen that i had actually wrote my times in and out manually on the attendance sheets for over 2 weeks which verified i was there. they turned that termination around but its so odd they told me they couldnt turn a termination around when it came to my maternity leave...yeah...bout that.now i have come this far and i havent heard from an advisor at all about anything concerning my financial aid or other fees ive occurred since. i dont know a school who has a unconcerned advising team than them. they dont tell you anything until a couple of days before its due. which its never a couple of dollars thats due...its always hundreds or thousands thats due and give you little or no time to pay which always results in termination.its never " let us help and see what we can do " its always pay or your terminated, or placed on financial suspension. now i have 5 days left before i clock 1500 hours and i cant clock in to complete the hours because im on financial suspension until i pay 4, 000 dollars...which i have 2 days to pay it or im terminated. ive made it through all the bull crap and still have a big lump sum that is due in 2 days! i will be terminated. there is no way ive ever heard a school give you no help, payment plan, or efficient advising.low income families...run for your lives!

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parent of low income mother
Houston, US
Aug 09, 2012 4:10 pm EDT

My daughter and other students at her school are having the same issue in OH, now in 2012. We have been looking for help on this. Please let us know what if anything were you able to do? Did you pay and graduate? Anyone with any ideas on how to stop them from doing this to our young adults trying to better themselves ... please leave your comments and/or organization information.

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Regency Beauty Institute HUGE SCAM

Regency sucks. I have been wanting to do hair since I was little. I have considered doing other things and I still do, but I love doing hair and nails. I thought Regency looked like a good school to go to and I felt like after meeting with the campus manager that the teachers really cared about everyone succeeding, but I was very wrong. There is one teacher at the Aurora-Naperville campus that I can say complete good things about, another teacher who I learned from but has no business teaching if she can't get her attitude right, and the other teacher picks her favorites. No one ever explained to me how you are supposed to go about doing time adjustments so the entire time I thought I was getting credit for my hours that I had forgotten to clock out for and when I called my advisor, talked to the educator, AND my campus manager they all explained to me that nothing could be done. If they can't do anything who can.. because no one seemed to be able to answer that for me. Also, I missed a couple of tests, and I know I did, so I made them up. I took my 320 twice, because I missed 6 too many the first time, and the second time I only missed 5. You are not allowed to take the 320 unless EVERYTHING is taken care of (tests, model days, etc), well after I took my 320 I was informed that I did not take 2 tests, did not pass 1, and "didn't take" some other tests.. funny how one of the students seen me in the office taking one of those tests I "didn't take". I was furious and made my mind up that I would not retake those tests because it was such bs lies. I decided later that I would just take them because of how excited I was to get on to the floor. I asked my campus manager to get the study guides for me and she said that would be fine. I never got them. I never got them so then I asked another head person to get me the study guides and she told me she would tell the campus manager when she got in. I didn't get them, so I went and talked to the campus manager who told me no one informed her that I had asked for them again, I still didn't get them. I asked an educator who told me to ask the campus manager... anyone see something wrong with this?
On top of this I was told to go into the campus to sign these papers so corporate would be able to talk to my mom, and everytime I've gone in they haven't had the paper.. bs.
They totally crushed my dreams of going into this business, don't let it happen to you!

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aurorad
Conway, US
Apr 28, 2011 7:28 am EDT

highlydisappointed,
That is what they do with everyone that has those issues. I am at a different campus and it happens exactly the same way. One day a student sprayed citrus in another's eyes, another has to be walked to their car by classmates. No help or support from the campus managers or educators I have been to a few colleges and secondary type schools, Regency is where I look over my shoulder. Good luck

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highlydisappointed2011
joilet, US
Mar 11, 2011 6:18 am EST

Well i curently attend a regency in illinois also im going to try to stay private till i have my certificate.But i also know what you are talking about but let me ask you this are you on the floor now how long have you been going there because i am o so close i can see graduation its that close. But currently i am a victim to bullying harrasment being threatened slander etc. well i would go talk to my campus manager and she said all the stuff that i wanted to hear at first then it contiuned to happened and they called me into the office with 3 educators including campus manager one teacher who didnt like me and one teacher who was just straight awesome ne ways they told me not to feed in to the drama and gossip and it will go away well then i proceeded to tell them that i had been doing that and it continues to happen now and yet nothing is being done about this i am half tempted to take further actions

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Regency Beauty Institute Shame on Regency Beauty Institute

From a young age I have had a passion for the beauty industry. After high school I decided to enroll in cosmetology school. I did not know much about schools in the area so I asked around and toured several schools. They all lacked a sense of professionalism and looked like something straight out of the 1980's- bad perm and all. After some consideration I decided to keep my options open and try and find another school. This is when I found Regency.

I found Regency Beauty Institute online and scheduled an appointment to tour the school. The location that I planned on touring was the first in Arizona to open. I toured the school and it seemed like a diamond in the rough. Construction was still taking place but the school seemed to have much promise. This was very encouraging after my previous experiences. I met with the school manager and her supervisor who was visiting from Minnesota (where the schools headquarters are).

They knew the right things to say and promised me the world. They led me to believe that with good attendance, attitude, and grades, I would succeed. It was very clear to me that I needed to sign up and get the papers going so that I could be a part of this fantastic school. I was very misled. I began at Regency and was ready to take my future into my own hands. I felt like I was on top of the world. As school progressed i noticed that what was occurring was not what was promised to me.

The school was lacking staff, order, professionalism, EDUCATION, and the list goes on. There were many times when we would go to the mall across the street for the day and "pass out business cards" which translated into- students wondering around the mall, throwing business cards away and eating lunch while getting credit for an 8 hour school day. Which in translation means: for tuition, school is roughly $9.50 per hour. This means that I had to pay $76 to go hang out at the mall.

During my experience at Regency there were many days where there was a lack of instructors to lead a classroom so we were told to hang out on the salon floor and study. No direction was given of what to study or why- just study. This usually meant that half of the girls were texting or standing in front of the school smoking.

There were many basic skills that we were never taught. When i would ask a teacher when we were going to learn about them she would reply "well you can't learn everything at once". I did not ask her to learn everything at once; I asked to learn one thing at a time. If I wanted to sit around and do nothing I would have stayed at home. But I enrolled in school to learn and be taught. Not to mention, this is not a free education. You have to pay for it.

The lack of staff seemed to get worse by the day. The environment at school was very chaotic. Things like dress code, attendance, student conduct, and so on were rarely enforced. Cosmetology school is based on hours unlike traditional college which is based on credits. Each day students must clock in and out to track their hours, much like a job. At Regency we clocked in daily on a computer using our social security number. Almost every day students would be absent and their friends would memorize their ssn and clock them in while they were at home ditching school so they could get credit for an 8 hour day. Nothing was done to stop this.

To sum things up, the negative things about Regency highly outweighed the positives. Being fed up and see my money, time, and effort go to waste I decided to withdraw from the program. The week that I decided to withdraw I was one of FOUR out of my specific class who had made the same decision. We had had enough. Every day I was seeing my dream and the dreams of my fellow students slip out of our hands.

When I withdrew, my campus manager took me through the process. She led me to believe that I was free and clear and all that I would have to pay for was the hours that I had already attended (400 out of 1600). She also informed me that the student loan I had taken out would be covering that so all I had to do was sign on the dotted line. After that, my transcripts would be transferred to my new school and to the state board for when I was ready to test for my cosmetology license.

After leaving Regency and finding a much better school I found out through a close friend that the campus manager had been fired. Shortly after that I received a letter from Regency headquarters stating that I owed over NINE THOUSAND DOLLARS. Immediately I replied disputing these charges. I explained my situation at the school and that I had only attended for 400 hours. There was no way that I was going to pay over nine thousand dollars for something I did not receive in the slightest. Regency replied and immediately dropped the amount because they had no reason to charge me that amount. They also warned me that if I did not pay I would be terminated from school. This goes to show their lack of attention to detail. I informed them that I had already withdrawn and was attending a much better school. It was very clear to me that Regency obviously has no interest in the student or education (better yet lack of) they were putting behind their name. They want your money and then some.

After going back and forth with Regency through several letters, I sent one asking them to explain to me what I was being charged for. I haven’t heard from them since. A short while after that, I received a notice from a collections agency. Regency failed to communicate with me, neglected my needs as a paying student, and ran from the situation. I am now in collections for something that I do not owe and no one can explain to me what it is for.

Since all of this has happened I have completed my 1600 hours total at another school. However, until I pay collections the money I do NOT owe, Regency will not release my transcripts. This is preventing me from being able to take my state exam and become a licensed cosmetologist.

The grief, disappointment, time, money, energy and frustration that Regency has caused me to have cannot be underestimated. Just like most young adults, I do not have the thousands of dollars that it is going to take to settle this. Regency Beauty Institute should be ashamed. It is an absolute poor excuse of an education. It makes my skin crawl to thing about how many young girls with a dream are going to get screwed over the way that I did.

Research schools and ask questions until you are blue in the face. Get everything in writing and do not take no for an answer. Trade schools like this stay in business because of situations like mine. How do they sleep at night? Shame on Regency Beauty Institute.

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starstruck231
, US
Aug 02, 2016 1:41 pm EDT

Wow. They haven't changed and its years later. I initially began school being able to qualify for financial aid making my whole program when I started a whopping 9 grand (sarcasm) Well halfway through my program I decided to get married and Regency decided it would be awesome to take it all away and brought the grand total of my schooling to 24 grand. I totally get it, state laws blah blah blah. I ended up getting slapped with a 500 dollar a month payment. I was in school I could afford that nonsense but my husband and I made it work. The massive amount of drama at the Colorado campus I went to was astronomical! I had over 12 teachers while I was there TWELVE. They fired teachers left and right, some of them seriously deserved it, others, not at all. ###, when I left there was two teachers who would go smoke pot and drink with their students. The campus manager was a ### who didn't know how to control anything in her campus. I kid you not, there were student having sex in the facial room. Students would sneak off and sleep in one of the classrooms. It was like a zoo. I was attending for half of my program when they decided that they were switching the curriculum to those stupid Ipads. Only problem with that? We had to start the whole stupid program over again! I was all the was through rehearsal and taking clients on the floor when they decided we had to start over on WET STYLING AND BASIC one length haircuts. I had to jam pack 1 years worth of learning into six months, but God forbid we complain. Those stupid Ipads. The teachers after that had literally no purpose what-so-ever. Sat on their butts at the front of the classrooms and played on their phones. This school is a joke. I graduated in July and I still have yet to take my boards because I completely detest doing hair now because of that school. Cosmetology school my ###. They barely teach skin and nails. Teachers will pass you through on the Ipads with no care as to whether or not you did the actual work... Regency Beauty Institute can go suck an egg.

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emilybowman
Fairview Heights, US
Oct 03, 2013 11:27 pm EDT

I'm trying to get out of this place because of how LAZY and UNINTERESTED they're in teaching me something i need help with on a client. LIke I shouldn't have to feel bad for asking an educator for help... I wish i would've have read these reviews before i got to almost 400 hrs of waisted time.

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stephen360
Saint Louis, US
Aug 11, 2013 3:42 pm EDT

i was told i owed 5, 000 dollars I took themm to court. Now I only owe 1, 600 I am payeing that off right now.

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tags536
Avondale, US
Nov 09, 2011 6:22 pm EST
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I am having the same issue with Regancy right now. And I am almost positive that it is the same one you when to. It is the Tolleson, AZ campus. If you would be interested in maybe trying to see about some sort of legal actions please let me know.

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Honestjb
Indianapolis, US
Jan 25, 2011 9:28 pm EST

I'm attending Regency right now and feel the exact same way! I wanted to withdraw and go to another school at 250 hours but heard Id still owe some ridiculous amount of money. This school is a corrupt, money hungry corporation that cares nothing about the success or well being of its students. With the amount of money I'm paying I could have gone to Aveda; a much superior school. Take my word...Regency is a poor excuse for a school. Don't Do It!

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Oh Son
Royalton, US
Jan 04, 2011 8:38 pm EST

Also try contacting the Minnesota Attorney General's Office. Their corporate office is in Minnesota. I'd start there. Good luck.

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guitardedgirl
Gilbert, US
Jan 04, 2011 8:25 pm EST

Complain to your state's attorney general's office. Also look for contacts with the department of education.

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D'or P
Saint Louis, US
Oct 25, 2010 8:00 pm EDT
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I completely understand and empathize with you. I had almost the exact situation with the Regency here in Missouri. Since then I have enrolled in another school. I also am aware that I will not be fully licensed until I pay them $5, 000 for 300 hours. However, it confuses me to this day b/c why would I pay RBI and then turn around and pay my student loans as well ? I thought that was why I took out loans so that I would repay those and not RBI. They truly are a scam, just like your experience my campus manager encouraged me to withdraw with misleading information. They are truly one of the worst cosmetology schools ever ! Good luck with your career though !

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Regency Beauty Institute bad perm!

okay, so, i went to regency to get a perm, i wanted a body wave; loose waves, barely even curls, and i have poodle curls, and damaged hair. i even went back and said this isn't what i wanted, and the teacher said oh no, that's a body wave. they're obviously stupid, and i read online that the perm rods they used are way too small, they used purple ones and were suppose to use black ones, if you don't know they're color coded. i will never everrrr go back. and my cousin got a perm also. naturally she has curly hair but it's just got so used to being straightened that it's straight she wanted to get a perm, she wanted spiral curls, veryyy curly, and she had straight hair when we left. they went through the whole process and her hair was completely friend and someeee parts had a wave, the stylist didn't even comb through her hair after it was washed, and she left the solution on too long because she has thin hair. and afterwards the teachers said it turned out that way because she had box dye on her hair, we told them before they even started! and i had box dye on mine also and i have crazy curly hair. and we also wanted like totally different styles but did the exact same perm on us both, we both had purple rollers, but she wanted super curly and i wanted a wave. and all the did for my cousin is give her a free $12 deep conditioning treatment because her hair was falling out! my cousins perm was mroe than just a bad perm, they ruined our hair! i've spent more money trying to fix my hair than i did on perming it. and i didn't anticipate super curly hair so i honestly don't even know how to make it look decent, like i look like a drowned poodle.. i honestly blame it on the teachers, like the students were just doing what the teachers told them to do. and i went the the regency in elgin, right next to lowes.

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LaughingAtYou
, US
Aug 16, 2011 1:22 am EDT

You should have read the waiver you signed .
You sound ghetto anyways, so you're probably poor.
I love Regency Beauty Institute and I am great at what I do !

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WMSmith7886
Keithville, US
Jul 26, 2011 4:01 am EDT

That goes to show you that if your getting anything chemical done to your hair... NEVER go to a school... unless you don't care what happens to it. I'm a student and although it gives us good practice, we can still mess up. But I do agree that is a BS school..

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Regency Beauty Institute cosmetology schools

I'm currently attending school have 1100 hours in and definatly wish I would have looked at other schools and options. All they care about is money! I was not told untill I was about halfway through that there are overtime charges, and I'm at 75% attendence and if I drop down to like 70% in the time I have left ill be paying an extra $2000 approximatly. It is IMPOSSIBLE to keep 90% attenedence when your part time and there for nearly 2 years, which the ey expect you to stay above to pay no additional charges and be a "star" student. And they have this rediculous 2 a month late pass rule, and if you use them up you just can't go to school. And they are suppose to be worried about attendence?oh and I've been there a year, 1 same instructor. They go through them like flies. And most of them can't teach properly. Sure people can be amazing at doing things, but not everyone has what it it takes to teach. VERY DISAPPOINTED ESPECIALLY WHEN PAYING TWENTY THOUSAND DOLLARS!

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Hotheaded mom
Cincinnati, US
Oct 02, 2011 10:41 pm EDT
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I agree with aurorad. Your complaint is voided because I don't know anyone who would want to throw money away because they didn't care about their education. I'm happy for you, but the say the same about all the complaints that have been submitted is a different story. All the comments that have been given are from people from other states. We don't even know each other. This school is scamming individuals who don't know anything about them. You had to have been a "favorite". My daughter went there form 4 months and they terminated her for 7 days, then they changed it to 5 days. Again, they changed the rules for their convenience.They claim she made 79% on her test. But they never showed it to her. They would only tell them what they made. They are liars. She went out of town, couldn't get back because they told her 7 days. So now, they terminated her until Nov. 21. She will not be going back. Just be glad they favored you instead of harrassing you. I don't recommend anyone to attend this school.

Hotheaded Mom
Cincinnati, OH

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aurorad
Conway, US
Apr 28, 2011 7:17 am EDT

Wow that is great for you, but doesn't really have anything to do with this complaint... You don't know what this person's situation was like, your wonderful experience with this school is in the minority...

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ilovecomplaints
st paul, US
Apr 05, 2011 12:53 am EDT

i too attended regency and have already graduated. i would just like to say i dont have any overtime charges, i was a star student, attendence never fell below 95, and was also a member of student council all while holding down 2 jobs...its not that hard if u actually care about your education.

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Regency Beauty Institute RUDE AND UNPROFESSIONAL

I made an appointment in the morning for a French pedicure for the late afternoon. I had to make arrangements for a babysitter, and it was one of the few times I could get out for some R&R time. When I got there, they had me soak my feet. Then, a manager tells me that they do not have white polish and cannot do a French pedicure. The worker told me to go next door to the nail salon and get my pedicure done there. I ask to talk to a manager higher up, and an elderly larger woman named Chris comes and says I need to pay or she is calling the police. I say, "Oh, okay, so you are going to call the police because you soaked my feet and I won't pay?" They didn't even touch my nails, and the instructor should be smart enough to know that you don't soak feet after they are painted! She was unprofessional and rude, and to be honest, I have been there a few times, and every time it takes 2-3 hours to do what a professional salon can do in a half an hour. I am NEVER GOING THERE AGAIN!

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Regency Beauty Institute The Worst Cosmetology School and Business Ever !!!

Well In my opinion Regency is the WORST cosmetology school ever ! I attended RBI in Saint Peters last spring and when I first started, I was so excited and life could not be greater until I enrolled and found it to be one of the most horrible schools ever ! I then had to withdraw due to unforeseen circumstances. Mainly encouraged by my campus manager Michelle. Therefore, I formally withdrew and was told I could re-enroll whenever I needed to in the future. Well the time was right so about a month ago I gave them a call asking to speak with Rebecca Teal so that I could re-enroll. I ended up speaking with Erica and she put the paperwork through for me and told me they would call me back. Well three weeks later i still had not heard from them so I decided to give them a call and they said I had been denied. I was shocked and confused my grades were all 98% or higher, my attendance was low of course but nothing that couldn't be overcome but still in all I couldn't understand why I had been denied my return. So of course, no one knew anything outside of the fact that I could appeal my decision. Well that just didn't sit right so about a week ago I called back and found out that I couldn't return because apparently my "personality isn't a good fit with that location" ?!? Well what the hell is that supposed to mean I asked, I was informed that, that was a decision made by my campus manager. I hung up so quick and called her but of course, Michelle didn't know anything about that "sug". Her claim was well I heard, but I'm not really sure. I'm thinking of course you heard, [censored] you wrote according to them...lol during the conversation Michelle strongly encouraged me to go to another school, , , huhhh ? Wow, well she said that b/c there were students, mind you students who were no longer in attendance there, that didn't like me as a person and decided to harass me while I wasn't even at school that I couldn't return. How the hell is it that I can't return b/c someone disliked me enough to put a key lock on my locker and leave a threatening note inside my locker !?! So I said whatever and began my search for the best damn cosmetology school Missouri has to offer, only to end up having to call them back and ask them for transcripts that they won't give me because the claim I owe them $5, 000 ! Last information I received from them was last year stating that I owed them $1, 800 not $5, 000. So basically, I can't go anywhere else and I can't return to Regency ?!? The woman’s response on the other end was "Well pay your balance then". Wow, I couldn't believe my ears. Excuse my French but, ### if I had $5, 000 just laying around I surely wouldn't be on the phone with you ! So long, story short I will have to start from scratch at a new school. I guess that's not so bad but after I am through with Regency they're going to with that they just had have accepted my re-entry. I will NEVER recommend anyone ever go to Regency, there is nothing regal about them. They treat you just like a dollar sign !

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Chrissygirl
Salem, US
Jun 26, 2011 7:53 pm EDT

With lanfuage like that, I wouldn't want to go to any school you are at.

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Regency Beauty Institute BAD TEACHERS/CAMPUS MANAGER

Campus Manager Sandra Hartman total incompetant idiot. She is the joke of the school.
Instructor Rachel= Cannot teach, nor motivate, falls asleep in class and gossips about her fellow teachers and bad mouths everyone behind their backs. She is an evil, evil person.
Instructor Kathy=Jealous, hating, back biting cant make it in the real world loser.
Instructor Yoli=what can I say, all washed up and a jealous old bag.
Instructor Bea=CLUELESS !
DO NOT GO TO THIS SCHOOL. I CHANGED SCHOOLS AND I AM SO HAPPY. THEY ARE TOTAL IDIOTS ! WE COMPLAINED TO CORPORATE AND THEY DID NOTHING. LEE STORMO DISTRICT MANAGER DID NOT LISTEN TO US STUDENTS. YOU FAILED US LEE..NOW WE ARE ENROLLING IN THE NEW SCHOOL IN TUCSON...

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D'or P
D'or P
Saint Louis, US
Oct 08, 2010 9:51 pm EDT
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Sounds just like the RBI here in Saint Peters, MO !

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9:29 am EDT
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Regency Beauty Institute do not go to this school

My daughter is going to school at Regency in South Bend Indiana. We thought this school was wonderful they SEEMED very eager and helpful to help out my daughter. But when she started going there ONLY one teacher there is helpful to the students .The other teachers have their favorites and when the walk-ins come in they get them they are not evenly distribute towards ALL the students now $10, 000.00 later she still need to be there because she doesn’t have all her marks BUT the students that are the favorite floor manager (who gives the students the walk-ins) get to graduate ON TIME funny how that works so she is so close to graduating and now $260. A week to be there longer is just crazy the educators need to know without your students you have no job there. I will never recommend anyone to go here in South Bend Regency

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Update by cbice
Sep 07, 2010 6:41 am EDT

Well Stealth who is the one who has to come up with the extra $10, 000 in less then a week MOMMY so MOMMY has a right to find out ALL information when it comes to the school not very many 18 year old daughters has $10, 000 to come up with in a week ($260. here 1200. there all with in 2 days) it is the schools job to inform the students to bust there butt to get it done before they have to graduate (2 months would be good but they dont ) and beth that is very true about how they set up the floor they are very unfair when it comes to that if your a young kid DONT go to that school unless you have more then enough money towards the end to pay the cash other then the student loan you have if you have a high drop out rate at the end of them graduating then there is a big problem

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Naturebeckles
Canton, US
Jun 03, 2011 11:34 pm EDT
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Trolls like stealth should just be ignored.

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dontdoit2011
, US
Mar 08, 2011 10:49 pm EST

anyone who is arguing here, is childish. this is about REGENCY.
not a few bored losers who have nothing better to do but argue with each other.

anyways.
REGENCY BEAUTY INSTITUTE IS THE WORST EXPERIENCE I HAVE EVVVVVVVVER HAD IN MY LIFE!
I went to school there and I did graduate, so I know first hand how rotten of a place it really is.

There is no consistency, most (not all) of the instructors are ignorant, cannot cut or color hair, and/or cannot read.
IT IS A JOKE!
they pack the classrooms as full as they can to make as much money as they can but fail to teach any sort of use full skills to students because there are just too many students in the classrooms!
it is impossible to learn when you are all right on top of each other.
There are MOST definitely situations where they play favorites.
it's truly disgusting.
I am a pretty girl, and I was picked on by the assistant manager constantly.
I was sent home like once a week. Because the rules always are changing! (what a coincidence!)
i would wear things that all the students would wear, and when i was sent home for it I would ask, "well why isn't so and so being sent home too?"
the response was, "well i haven't seen her out of dress code but i caught you"
I could tell personal stories for days. It really doesn't matter because if you talk to anyone who has went there, they will tell you the same stories I am telling you.
This school is disgusting!
STAY AWAY!
you are better off going elsewhere! ANYWHERE but Regency!
PLEASE, if you are enthused about the industry I beg you to listen to me!
REGENCY IS A SCAM!

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jaytay22
Elkhart, US
Jan 14, 2011 7:25 pm EST

Wow. Mature discussions here. Thank you for the review, it was very helpful. I didn't do my research before starting. A week into it I have withdrawn and the bill is $2300. They were very sweet and helpful during the enrollment process, but the minute you clock in for that first hour, it all changes!

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Abalone
, JP
Dec 30, 2010 7:19 am EST
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Hi D'or P, You couldn' t find the link because I haven't posted it yet.
I just thanked you for inviting me to join your associates, that I'll do when my computers will get cleaned.
Thanks for your best wishes.
And a Happy New Year to you and your family, as well!

D'or P
D'or P
Saint Louis, US
Dec 30, 2010 3:53 am EST
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Lol...^^^that was kind of funny.

D'or P
D'or P
Saint Louis, US
Dec 30, 2010 12:56 am EST
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Hey Abalone, I couldn't find it. If you could post the link please. P.S. Happy New Years to you and your family !

D'or P
D'or P
Saint Louis, US
Dec 30, 2010 12:52 am EST
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Hello Abalone, thank you for accepting my request. I did the same, thank you again. I'm going to try that now...lol I can't wait. Also, to Linenandlace I completely agree. You said everything that I was trying to say minus the bull...thank you. I am a mother myself and I could never, not help my child. I gave birth to that I refuse to let her go any which way b/c she couldn't find support from her own mother. My mother helps me when I need it and I thank GOD for her everyday !

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Abalone
, JP
Dec 27, 2010 7:49 am EST
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LOLS!

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Abalone
, JP
Dec 27, 2010 7:37 am EST
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Hi, D' or P, if you search on the web " quatloos bmielke" you'll be able to read your conversation with stealth pilot BACKWARDS !

It is funny.

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Abalone
, JP
Dec 16, 2010 10:54 am EST
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And Thank You D or P for inviting me to join your Associates.
I shall, in due time.
Wishing you and your family the very best.

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3:47 pm EDT
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Regency Beauty Institute - cosmetology school SCAM!

I had been attending Regency Beauty Institute in Wichita, Kansas. A few days ago i was forced to un enroll due to a fake "policy" not accepting doctors notes and and make up hours when the enrollment contract says "The Student and the School acknowledge that he/she should not rely upon, any prior statement agreements, whether oral or written, except those...

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Regency Beauty Institute - Terrible experience

Currently Regency is opening new locations all over the United States. I became aware of them via the internet and decided to give them a call. At the same time I was also looking into another beauty institute of equal caliber. Regency doesn't have a campus here yet while the other place does. I went for a tour of the other school and they gave me a lot of...

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