Red Roof Inn reviews and complaints 2
View all 505 complaintsRed Roof Inn - Reluctant to return my driver's license to me.
September 14 stayed the night at Red roof inn airport road, Jacksonville FL. September 18 contacted motel to check if I had left my license at the front desk. Asked to have it sent to me. Approximately one week later, contacted the motel to check on status of my license and was told the mailman hadn't picked it up yet. October 9, called the motel and was told my license had been mailed October 4. I have yet to see my license on October 14.
Desired outcome: Someone should check on the policy of retaining ID's, they should be forwarded to the owner.
Red Roof Inn - unbelievable
I booked a room online for 2 nights, got charged for 4 nights that took all my money off my card. Mine you this is Memorial day weekend, banks are closed on Monday.
Got to my room #102 and the mattress has # bugs crawling and BLOOD STAINS.
Now I'm here with No Money!
The Manager on duty is Fatima and she acts like she really don't give a damn.
I called Corporate office and spoke with Mrs. Pamela.
MY confirmation # [protected].
MY Holiday weekend is ruined.
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