Red Lobster
reviews and complaints

Sue Stinefast hires bad managers who criticize kitchen co-workers, She hired manager Steve Wegs until he got fired, Manager Rick Page until he quit, Manager Justin Matherne got fired for not taking care of business, Manager Melinda Vander Vieran got fired for stealing money and Karen T until Red Lobster closed down. Red Lobster Assistant Managers Landa Carson picked Kevin Linden and gave him my work hours.Me and Kevin Linden never got along, I was about to quit Red Lobster until he got fired.I got my work hours back Assistant manager Landa Carson and Dining room manager Cathy Canteno left Red Lobster.Rick Page became the manager until he left and went to Rockford, Illinois. Justin Matherne became the restaurant manager until he got fired for not taking care of business. Dining Room Manager Elizabeth Behrens left Red Lobster, Assistant Manager Gerald Meredith left and went to Green Bay and Assistant Manager Dave Camp got fired for harassing the waitresses. Melinda Vander Vieran got fired for stealing money, Costing me my job and the other kitchen co-workers their jobs at Red Lobster. Assistant Manager Jim Lubinski left Red Lobster and Dining Room Manager Dawn got transferred to Red Lobster in Greendale, Wisconsin. Karen became the new manager of Red Lobster until they closed down.If you work at other Red Lobsters in the United States the managers will do the same thing to a good co-worker like they me and the other good food service workers. Stay away from Red Lobster in the future, because they will screw you like they did me!

Anytime I dine in I have no complaints. When I do carry out the food is not great. The salad I received was so little it wouldnt fill a child. When I dine in my salad is triple what I received. My chicken breast was not even big enough for a sandwich. I find this very disappointing especially for the prices. I received the smallest crablegs I've ever gotten from there. Even the portion of mashed potatoes were tiny.

We haven't been to a Red Lobster in a long time. Because it was my husband's Birthday and he is retired military and the endless Shrimp special I wanted to treat him yesterday. Big Mistake. So dissatisfied and disappointed. First We ended up going thru 3 server's cause first one was so pushy hurting us up not explain the shrimp choice's at all, second one was better but took off on us to go on break and the next one didn't know what was going on. Then the food came and the scampi was over seasoned and not moist overcook and sauce burnt, the new sirachhi was supposed to leave honey drizzle off but didn't, and kept asking for for fresh hot bisquits that are soft and fresh took 3 time's to get that right at end of meal! The cod in fish and chips was okay once took all the batter soaking wet dripping in soggy grease off and put cod from inside on another plate! Paid at table and put our review in the computer and wrote a smaller complaint at that tablet at table! Dirty also cobweb's in lot's of places like haven't been dusted in long time Not Good To see that either! Burnsville MN on Hwy 42 location! Patrick and Lisa Thompson
15552 Float Ln
Apple Valley, MN.55124
[protected]
Date of visit 9-11-2019

Food was terrible cold, an steak under cooked, lobster cold an tuff . We eat Red Lobster a lot in Ohio an always have had great food . This Red Lobster was terrible. Our bill was $61:39 for food we could not eat. This was my wife's birthday dinner. What a joke. We noticed going in that it was not busy an wondered why since this is a large resort town . Very few people so bad food was not because they were to busy to handle customers. We will never go back to this Red Lobster

We chose Red Lobster in College Station out of all the restaurants in this town to celebrate our 40th wedding anniversary! As soon as we drove up we noticed that the parking lot was fairly emply. We proceeded to go inside and the greeter/hostess asked us if we would like a booth or a table and we said that we would like a booth. She looked at her list and proceeded to tell us that it would be a long wait for a booth. I looked into the restaurant and there were tons of booths open. Many of them were not clean or had not been bussed but that could of been taken care of very easily. There were also many booths open in areas that maybe did not have a waiter assigned to it. We told her that we could leave and go to another competitive restaurant and she basically look at us like "ok". She made no attempt to try to keep us there at first. We finally said "Well can't one of your waiters just add another table to his area so we can eat here?". She then said "Let me go check." This was only after we made the suggestion. She would have been perfectly happy if we left! After finally being seated we walked through the restaurant and saw that there were tons of table that needed to be bussed and the whole time we were there these tables remained "non bussed"! I have never seen that Red Lobster so mis-managed ever! At the very end of our visit we finally saw a gentleman that looked like he could be some sort of a manager and then a bus boy did show up. We were very disappointed in our visit and not sure we will be going back! Like I said, it was our 40th wedding anniversary and we were ready to celebrate and this definitely put a damper on our evening.

went to red lobster near wolfcase in memphis, spent over $70 not including tip, and the meals my wife and i ordered was horrible . the crab legs were like rubber, the lobster tail was tuff and chewy. the sides of vegetables were not cooked fully and the mashed patatoes with lobster sauce was bland and very little meat. i payed $3.99 extra for this unpleasent mess. the 6 oz. filla i had was so peppered down it was difficult to stomach what i ate of it. the garlic bread was good the drinks were ok . sad to say we will not go back to any red lobster again . its just going down hill.

I have been working for Red Lobster for a year and a half, so much have change such as no more SAs the host is the new buss boys, so they have to host a bus our tables, and we have to tip them. The host do not have time to bus tables because they have to do their job and us servers have to bus our own tables and wipe them down. AND STILL HAVE TO PAY THEM THATS NOT FAIR TO ANYONE, I HAD TO TIP THEM $16 FOR NOTHING. THIS NEEDS TO BE CHANGED BECAUSE SERVERS THAT BEEN WITH THE COMPANY FOR YEARS IS LEAVING AND GOING TO GET SERVICE JOB WHERE THE TIP IS ALREADY IN THE BILL IF ITS A BIG PARTY AND BUSS BOYS THATS ACTUALLY DO THE JOB. ITS VERY UNFAIR. PLEASE FIX IT OUT PAY THE HOST MORE.

My friends and I went to visit your Queensbury location and we were seated quickly but it took our waitress about 20 mins to come back with our drinks and take our order. Then we waited for about 45 mins for our food which came out in pieces, half the table got their plates and the other half waited another 15 mins only to be missing utensils and side dishes. I ordered the trio with the shrimp and the Alfredo part was cold and looked like it had been sitting on my plate for some time. For what I paid for my dinner I would have expected much better service and quality of food.

I took my staff to the Red Lobster restaurant in Lacey, WA on Friday July 5th for a celebration lunch. What a disappointment. I have no idea who came up with your guys's recopies but the food is barely eatable. The soups are over salted, the food is bland. the service is 6 out of 10. I will never go to any one of your restaurants unless you make some drastic changes with your food. The concept that you have is great, the food quality is 4 out of 10. as far as i see it this is a perfect recepie for getting yourself out of business.

I took my daughter to the red lobster in Irving, Texas for her birthday and it was our first time ever eating here.
First of all the place wasn't busy at the time of our visit. The hostess seated us at a wet table that they wiped down but it was insanely wet. I asked her to dry it if she would but she said she would find someone to do it
We finally sat down and ordered, food came out and it was cold and it was just terrible! My 4 year old granddaughter ordered the Mac and cheese which was the box kind and it was hard and lumpy. We paid 97.54 for terribly cold food and service that took to long. Very dissatisfied with the whole experience.

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June 14/19
My name is Kathy Watson.I purchased a gift card for your restaurant back in December/18 as a gift for a friend.The card was valued at $50.at the very least, it may even have been $75. It's been so long that I can't really recall.My friend went to use it at your store in Windsor and was told there was nothing on it.This is not right.I dine at this particular restaurant quite frequently.Of course it's been so long I have no receipt for it.I certainly hope this can be taken care of or I will never dine in any Red Lobster again.Also I might add when I do dine there I spend well over $100.
My name and address
Kathy Watson
1612 Essex Rd.8
Staples, on
N0P 2J0

Reference GM053019A
Took over 30 minutes to be seated and it was basically empty in the Resturant. Asked for a glass of juice before ordering because my husband was having a diabetic attack it took server 10 minutes to bring it. We watched her talking to others while getting the juice. Then she states to USD rudely that she was no longer going to serve us someone else will. The manager came over and did not but say we will get someone quickly. Was not able to keep receipt. It was 7 of us on one ticket. I spent over $200 for poor service. We order 3 seafood trips
2 of the crab and shrimp platters 1 seafood on the plank deals and a chicken alfredo. 4 Cheesecakes. Virgin pinnacoloda, 2 mango lemonades 1 water and 1 tea. Service was terrible