The complaint has been investigated and
resolved to the customer's satisfactionResolved R&D Boat Supply — Do not use them
resolved to the customer's satisfaction
I wish to caution prospective customers of R & D Boat Supply, Inc. 22 Washington Street Cambridge, Maryland 21613 Ensure you get an estimate, if not it will end up the same as giving the owner a blank check. Surely any professional who is in the business long enough should be able to give an estimate within 10%. I have a 21 foot boat and asked for an estimate on some of the simple work such as the installation of VHF antenna, mounting a VHF radio, install a transom transducer, etc. He said he was unable to give any estimate. Well, the bill came to $9, 725.83. Shocked isn't the word for it especially since he prefers not to take credit cards. Trust me you should protect yourself and demand an estimate. Had I thought I was going to pay $9, 725.83 I would have curtailed some of the work. Another example of watching your pennies --he configured a system which was absurd so I asked him to redesign it. It did and charged me extra. In otherwords, whether he does the job correctly or has to redo it, the clock is still ticking. So far I have had to redo the VHF antenna installation because the work was shoddy; And replaced the horn cover, he used a face plate that was 3 times larger than the hole. If the owner is not willing to give the customer an estimate I CAUTION THE CUSTOMER TO GO ELSEWHERE.