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Raza.comCharging extra, poor customer service

1
L Review updated:

Raza.com is worst company i ever seen. They rip you off. They promise for lowest rates but charge you extra, hidden charges and rate increase without any notice and when you call, they insult you. Their customer service is very poor and disrespectful especially ramshah. They kept her to insult the customer and they don't have any supervisor. When you ask for supervisor they call another colleague and they talk for their favour. Bottom line you loose your money, loose your respect and they kick you off and finally you will switch the company like me. So be aware!!!

Responses

  • P
      Dec 30, 2012
    Raza.com - customer service
    Raza.com
    Chicago
    Illinois
    United States
    raz.com

    THE CUSTOMER SERVICE OK NOT BAD BUT PRODUCT IS OK TOO BUT NEED TO CLEAR THE RATES PER MINUTE. TOO MUCH TRICK AND HIDDEN FEE.

    0 Votes
  • V
      Oct 09, 2014
    Raza.com - Wrong rates and hidden charges
    RAZA.com
    Winnipeg
    Canada
    raza.com

    PLEASE DONT USE THIS. ITS BIG LIE... wrong charges and hidden fees. And quality is not good as they say. big shock to me was rates. Rates are they are showing on the site is very wrong . My friend gave me a website called CallingPingo.com. its a very good no service charges and never drop the connection. no expiration. its just a calling card you can save it to three phones. its very good

    Not like that big RAZA.com. Guys see the differant. they are lots of good calling cards out there like i said. do not stick into one company TRY THIS ONE ------------- CALLINGPINGO.COM

    0 Votes
  • D
      Oct 28, 2014
    Raza.com - Fradulant charges
    Raza.com
    Fishers, IN
    United States
    raza.com

    I have been fraudulantly charged by raza.com.
    I discussed and informed with their customer service representative saif at 10 / 28 / 2014. There was no concenr or cooperativeness in looking into this. I informed my bank and credit card company and they are looking into this also.

    I personally feel their website is dangerous for big identity theft and fradulant charges.

    Thanks

    +1 Votes
  • M
      Apr 30, 2016

    Cannot agree more. No security

    0 Votes

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