The complaint has been investigated and
resolved to the customer's satisfactionResolved Ray — Ideal image fraud
resolved to the customer's satisfaction
Ideal image keep saying that they guarantee permanent hair removal, advertising on the radio every 10 minutes screaming yes that is your solution!!! Listening every day the same commercial I really believed that it was true. Therefore I went there for consultation.
The consultant told me that this was a lifetime guarantee and if I did need to come back in the future I would have to pay an additional 10% with this sign on, though she stated that I most likely wouldn’t need the follow-ups because the 5 treatments would get rid of most of the hair. I would get 5 treatments, and 4 follow-ups. ###, I pay them $4000 and results were staggering. They did not remove any hair at all, they killed hair pigment and my hair is white and looks ugly. I went back asking for additional treatment their response was, you have to pay $400.00 for every session.WOW I said where is your guarantee??? And lady said sorry it is hard to treat your type of hair.
Bottom line is that Ideal Image did not represent themselves in an honest fashion, false advertisement lifetime guarantee and that all hair growth would be gone after 5 treatments! Obvious fraud . The lawsuit will be filed. I ll suit them for fraud .