The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
rappelz-rupees.comScam artist

Purchased 30 stamina savers directly from their website, on the website it said they were in stock.

Ordered and then continued to live chat, where they said they were out of stock.

Business does not update their website.

Since they couldn't provide i requested a refund, and note your dealing with someone who speaks poor english, and they say my boss is not online i can't.

So i say, ok ill take rupees instead, they ask me like 300 questions and then go one moment.

Now note, this service is extremly poor considering the fact they offer the money within 15 minutes and its already been 2 h ours dealing with them online.

They say its going to be a few more hours, so i wait for another 4 hours and contact them again.

They give me the same sob story they don't have it yet.. how is a business supposed to provide their lowest package on the site and not have the product to sell.

Then they tell me the one who has the currency in game, is not available, and i cannot receive my currency until he gets online.

This service Is terrible and a bunch of scams, ill be lucky to either get a refund, or my in game items.. please do not use this service they are just horrible.

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