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1.1 62 Reviews

Rapid Fulfillment Services Complaints Summary

1 Resolved
61 Unresolved
Our verdict: If considering services from Rapid Fulfillment Services with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Rapid Fulfillment Services reviews & complaints 62

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7:12 pm EST
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Rapid Fulfillment Services skin tek mole & skin tag remover

I ordered this item once and it did not work. My initial order was on 28 nov 2016 and I was charged $77.09 for 2 jars when I only initially ordered 1 jar. I received a secondary charge on same day for $26.78 for I don't know what ? ? And now I have received another jar without ordering and was charged a further $67.92! This is fraud on a large scale! I would like all future orders stopped immediately and no further amounts debited from my credit card. Order number 362354 order date 12/24/2016 ship date 12/27/2016 was not ordered by me! I do not want this worthless product and want all future orders and charges stopped immediately! I request a full refund. This product is deceitful and does not do anything other than waste money and time!

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Update by Akaroa1
Mar 02, 2017 2:19 pm EST

Definitely a scam! I too have fallen to their prey! I have taken action and have also disputed with my bank.in process of trying to get refund.
Good Luck!

Update by Akaroa1
Mar 02, 2017 2:17 pm EST

Definitely a scam!
They should be forced to repay everyone! Dispute transaction with your bank too. Hopefully they may help. I too have been scammed by them and am still trying to get refund.
Good luck

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Trish Ray
, US
Feb 28, 2017 8:26 pm EST

I ordered Derma Tec x 1 order only I have now been sent another order which I didn't order . I have tried to cancel this order but have not had any responseI keep getting charged s on my visa card This is a SCAM

Order no. [protected]=$89.46 06/01/2017
Order no. [protected] =$25.75 06/01/2017
THEN on 04/02/2017 Order no. [protected] =$67.93 THIS I DID NOT ORDER PLEASE GIVE ME SOME HELP TO STOP THESE ORDERS

YOURS TRISH RAY

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2:06 pm EST
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Rapid Fulfillment Services skintek mole remover

I ordered this only once, but Rapid Fulfillment continues to send and bill me for more jars, so far two more, that I have not ordered, nor do I want. The latest was received today, January 17, 2017. How do I get them to stop? I would also appreciate a refund for the two in-ordered jars. There is no contact information on the packing receipt.

Order Date: 01/07/2017 (No order was made by me)
Ship Date: 01/11/2017
Order No: [protected]

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Alain Rondeau
, CA
Jul 10, 2019 6:55 pm EDT
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While looking at this product on a website, I decided not to complete my order being afraid that device would not work in Canada.
Few days later they had charged me and shipped it to my home... WITHOUT MY PERMISSION!

How can I request a refund from them?
Can I ship it back WITHOUT PAYING EXPENSIVE SHIPPING FEES ?

Awaiting your reply
Thanks

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Deidre Matthews
, NZ
Apr 02, 2019 10:37 am EDT
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Ordered on Saturday 23/03/2019. All information given on this site was false and I want my order cancelled immediately.

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5:09 pm EST

Rapid Fulfillment Services skin tek

I ordered this item once and it did not work, now I have received another jar without ordering. I would like all future orders stopped immediately and no further amounts debited from my credit card.

Order number 359853 - Order date 12/24/2016, ship date 12/27/2016.

Thank you for you immediate attention to this matter

Debbie Monea
85 Maud Street
Geelong Vic 3220
Australia

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midge anthony
, US
Jan 21, 2017 11:27 am EST
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I ordered One of the Skin Tek Mole remover products which does not work by any stretch of the imagination. Now they are sending me more jars and charging my card. I DO NOT WANT ANY MORE OF THIS CRAP SO STOP SENDING IT AND STOP CHARGING MY CARD FOR THIS PRODUCT! WOULD LIKE TO HAVE A FULL REFUND FOR THIS JUNK. THIS IS A FULL BLOWN SCAM. OLIVE ANTHONY, VERMONT

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11:11 pm EST

Rapid Fulfillment Services skin tek mole remover

bought once to try, now they keep sending and charging my credit card when I didn't even request any more. They have no phone number, but I do have an address of: 12924 Pierce St., Pacoima, Ca. 91331. I want my money back and no more product sent to me. It's worthless junk anyway that doesn't work. Packing number is: 240 30, and order no. is: [protected]. Oder date was l/05/17 they say of this 2nd shipment, but I didn't order it.

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12:46 pm EST

Rapid Fulfillment Services unauthorized credit card charge

Orderd a trial for garcinia cambogia got my trian. Now Noticed on my credicard bill two charges of $89.99 of product i did not order! Ive been trying to call customer service to get and RMA# to return product i did not order before the 14 days it was sent but no answer ive been calling for 3 days now left many masages and nothing. Its just a recording saying to call back during normal business hours ive been calling between 10am to 1pm. I need an actual phone number where someone will answer to return the product i have called the bank and there is a report on them too. I need rma # before tomorrow.

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11:35 pm EST

Rapid Fulfillment Services satin youth

This company is scamming people's credit cards. I ordered a trial size sample of satin youth cream. I was only supposed to pay $4.95 for shipping, but the same day I got the sample, I called my card company.They told me that Rapid Fulfilment has charged my card $89.95+$99.95 for the cream. I called satin youth and demanded a refund. That was a month ago and I still haven't received a refund. I am disabled and don't have a husband or anyone to help support me and that much money could buy my food for a month or longer. I have called them probably 50 times and every person I spoke to has been so rude and have given me several reasons why they haven't done a refund. I even sent the samples back to them and I still haven't got a refund. If they don't refund me very shortly i will place a lawsuit against them for fraud. I will not let them do me this way, I can't afford it. They will not get another penny out of me, and I will get my money back if I have to go to court.

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12:19 pm EST

Rapid Fulfillment Services skintek

This is fraud at its finest. Autoship - bs! They have hidden in their info that this is autoship - no where, where you can find it. The product doesn't work and they have sent me now 3 jars or worthless product and have charged me $39.95 each time. And to return it you have to pay to return and be charged 30% for a restock fee of unopened and still sealed product. Scam scam and scam. Fraud alert fraud alert fraud alert!

Share on all social media to never order from this place - it is all about scamming money from you!

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pittsfield50
, US
Dec 30, 2016 6:28 am EST
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Yes, Skin-tek is an autoship monthly setup. They ship you the one jar that you actually ordered, and then ship you a jar every month and bill your credit card monthly (2 weeks before shipment). The only way to stop them is to phone them, and pay 50% for the last jar or ship the last jar back to San Diego, CA at your expense and pay a 30% restocking. They will not (and cannot) prove that you ordered autoship, but the options above are your only recourse, unless you dispute their charges with your credit card company.

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12:04 pm EST
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Rapid Fulfillment Services skin tec

I ordered and received this in november 2016. I was billed 39.95 and paid the credit card on 12/14/16. The product did not work as advertise. I received another shipment in december which I did not order and was billed 46.90. I have tried to call rapid fulfillment and the phone # I have will not except incoming calls. I am requesting a refund of 46.90 to my credit card and the shipment stop.

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J Leo Sadauskas
, US
Jan 07, 2017 10:59 am EST

sales@rapidfulfillment.com
I did not authorize you to ship me any product after the first order. When I first ordered the product I specifically chose the option that said I would not be sent another jar until I tried out the product. Please stop sending and charging me for something I did not order or want. Actually, the product doesn't even work.
The product was SkinTek mole removing cream and was shipped to:
J. Leo Sadauskas
2804 Delachaise Court
Clearwater, FL 33761
[protected]
jleo71@ix.netcom.com

Order #: 236428
Order Date: 12/04/2016 11:28am

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5:13 pm EST
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Rapid Fulfillment Services skintec

I ordered the trial products of this cream. It did nothing after weeks of carefully following the directions. Now I read the many negative complaints. Ok - it's the risk you take. But there was no mention that I was to be enrolled in a monthly order. And so, I am receiving orders I did not make and I am not interested in this product. When I call the service #412.741.7263 I only get a busy signal and an automatic hang-up. This is a terrible product and a terrible company. Please stop these scammers from allowing this to happen. I am not looking for a refund... Only to be removed from the mailing list. Thank you.
Order #300033 frank nelson

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7:51 pm EST
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Rapid Fulfillment Services skintek

I have been charged three times for something I started to order then cancelled! I request a refund for $39.95 x three = 129.85. STOP sending this fraudulent merchandise and issue a credit immediately!
My name is Janis Krantz, 2045 Charlemagne Avenue, Long Beach, CA. 90815.
If this does not happen by December 27, 2016 I will report you to the USPS AND THE BETTER BUSINESS BUREAU!
Thank you for your cooperation!

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4:57 pm EST

Rapid Fulfillment Services powerboost extreme

On 12/3/2016, Signed up on line for a free trial for just $4.95 shipping and handling. Because of a previousr bad experience, checked the terms and conditions on the Powerboost.com web site and found they intended to ship and bill an $89.99 charge to my credit card if I didn't cancel before a 14 day trial period was up. On 12/13/2016 I did cancel, but they charged my credit card anyway on 12/18/2016. When I called 12/20/2016 to complain, Rapid Fulfillment, (Zack) couldn't find any account in my name, despite their name and address on the package. Powerboost.com, however, did find my account and gave me a cancellation confirmation number(49380). Their return policy on the website states "Return Policy:
To obtain a refund, you must call us at NUMBER. You will be given a Return Merchandise Authorization (RMA) number. You must write the return merchandise authorization (RMA) number on the outside of the box...To receive your refund, please ship your package USPS and you must postmark your return within 30 days of the purchase date. Our shipping department is NOT allowed to accept any packages without an RMA number". However Powerboost.com refused to give me an RMA number because the 14 day trial period has expired. I have not opened the package or tried the product because it must be a hoax if they have to use such shady "bait and switch" tactics to sell it. I want the $89.99 credit card charge refunded. I also insist that they never again send me another shipment or charge my credit card. Furthermore, their sales pitch should also be amended to give full disclosure of the $89.99 "free" trial and how it expires in 14 days, and that the 30 day limit for returns is preempted by the expiration of the free trial, if that is really their policy, (which isn't clear the way it s written). Powerboost.com has two phone numbers: [protected] and [protected]. The return address is given as:
Rapid Fulfillment cc Power Boost Extreme
12924 Pierce Street
Pcoima, CA 91331

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9:41 am EST
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Rapid Fulfillment Services product ordered: revitol skin tag removal treatment

On 12/1 my boyfriend (Bradley m. Mccloud, address; 3131 n 139th street, kansas city, kansas 66109 e-mail; [protected]@aol cell phone number; [protected]) received the product he ordered and paid for on his credit card; a bottle of revitol skin tag removal treatment (**order number: 8279171**) however also enclosed with his placed order was not one but two large 20 fl. Jars of revitol anti aging moisturizing cream he absolutely did not order or want. What man would use this kind of product?! He did not order or want this product. Rapid fulfillment inc. Shamelessly took it upon themselves to send him these unwanted and unauthorized jars of cream. And to add insult to injury, his credit card was also charged for these unsolicited, unwanted and worthless jars of cream that we have seen for $5.99 at our local burlington store. Quite the scam, I must say! When he called to return the unwanted products he was informed "oh you didn't want these? We thought you would like them. Okay, will we can give you both jars for only $40.00". He of course responded that most emphatically he did not want these jars of anti aging cream for women! He them was informed he would have to return them and only once the product was received the charges would be removed from his credit card. Of course at his expense. The audacity of this company! Of course as he proceeds to return the items we see in very small print that we must obtain a return merchandise authorization (Rma) number. And that is the reason for my complaint. How do you obtain this rma number?! We tried the web site on the delivery note (www.Websupport.com) but a plethora of sites came up, none appearing connected with this company. At this point we are very frustrated and very angry! **resolution wanted per this complaint is as follows: 1. ) an rma (Return merchandise authorization) number provided asap so that these totally unwanted and unsolicited items can be returned and charges removed from brad mccloud's credit card 2. ) address to send the unwanted product back to 3. ) a customer service number we can call to ensure the product was received 4. ) to be taken off of the "list" I am sure brad was added to so that more product offers are not sent. As we will absolutely and most emphatically not be ordering anything in the future from this company! We look forward to hearing from you quickly so this product can be returned immediately! Should you have any questions please call brad mccloud at mobile number [protected]. Thank you in advance for your prompt and kind assistance in this deplorable situation. Best regards, brad mccloud and lynette goodwin.

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5:39 am EST

Rapid Fulfillment Services https://www.buyskintek.com/ss2/index.php?afid=80&sid=220413&c1=&c2=&c3=&c4=

On Oct 19, 2016 I ordered Skin Tek for $19.99 plus a foreign transaction fee and my Visa card was charged as ordered. This was not a free sample deal.

The product did not work and I looked on the jar for a phone number. There was no number to call.
Transaction date: 10/20/2016 SkinTek [protected] London
Transaction date: 10/19/2016
Card type: Visa
Amount $19.99
Transaction type: Purchases
Merchant description: COSMETIC STORES
Reference number: 5932

10/19 10/20 SkinTek [protected] London [protected].95
10/19 10/20 SkinTek [protected] London [protected].00

I was also charged $39.95 for an additional jar of SkinTek which I never received but didn't notice the double charge. Reference number: 6732

On Nov. 19 I was again charged $39.95 for another jar and it arrived on Nov. 25, 2016. I never ordered this 2nd jar as the 1st didn't work.
Shipped from Rapid Fullfilment, Inc.

Rapid Fulfillment LLC

UK Facility
Unit 40 Tanners Drive
Blakelands
Milton Keynes
MK14 5BW
Call us: +[protected]

USA Facility
12924 Pierce Street
Pacoima, CA 91331
Call us: +[protected]

http://rapidfulfillment.com/

I called BOA to dispute the charges. A very helpful lady was awesome and called Rapid at [protected] and spoke to Freddie. BUT Freddie could not find any record of any shipment to me using my Order No: 170968, my CC #, my name, email, or the packing #963.53.
BOA thought this extremely strange and we were not able to cancel any further orders. Freddie could not give us the name of the company they were shipping the stuff for.
BOA is crediting my account and she said the company's bank would then have to reveal the company name and halt any further orders.

Rapid appears to specialize in promoting these scams.

Rapid Fulfillment specialise in nutraceutical, health supplements and skin care fulfillment. We provide high volume order fulfillment for a range of worldwide marketers and advertisers looking to enter the lucrative UK, European and Australian market places. We have partnered up with a range of manufacturers located in the UK and USA who offer high quality low cost contract manufacturing and private label supplements. Please contact us for further information we will be happy to introduce you to one of our UK or US based manufacturers who produce diet and skin care products as well as sports supplements

BOA said they are getting an increase in calls of this type.

SO call your bank and dispute the charges. That appears to be the best way to halt these shipments of fake products that just keep coming.

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2:36 pm EST

Rapid Fulfillment Services eye product idol eyelash enhancer

I recieved a package today from a comp. Call rapid fulfillment it is spme limd of eyelash enhancer i did not order or give anyone permission to order gor me and i did not authorize anyone to use my credit card im trying to find out how to get the order stopped im on disability and pn a fixed income can you plz help me before more money is taken from my cc
My name is Donna Butler
My address is 2565 hurt bridge rd cumming ga 30028 i would like to return the package also

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9:26 am EST
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Rapid Fulfillment Services skintek

I received an order I did not request.

I purchased 1 on these item several weeks ago and received it OK. Now I have received another bottle of this without ordering I assume they charged my credit card. It appears to be one f those deals that if you buy one from them they automatically keep sending them each month so they can charge your credit card again.

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John Slawek
, US
Feb 04, 2017 10:58 am EST

In November I purchased "Derma Tek" mole remover. In January this company sent me another jar of "Derma Tek of which I did not authorize. This company debited (charged) my credit card for $39.95 and also added an "Amazon" charge of $11.00. I immediately sent the unopened package back to the company. Today (February 4), they sent me another jar of "Dema Tek" of which I did not authorize and again debited (charged) my credit card with the $39.95 plus the $11.00 "Amazon" fee! This company has charged me $79.90 plus the $22.00 "Amazon" fee for a total of $101.90 of unauthorized charges to my VISA! I DON'T WANT THIS PRODUCT and I want these unauthorized charges to STOP!

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Beth Ann Pollo
, US
Jan 30, 2017 12:07 pm EST

I got a hold of someone from Rapid Fulfillment and they informed me they are just a shipping company they do not handle the charges. I keep getting autoship from SkinTek here is their information if you need to get in touch with them. [protected] and their email address is
support@tryskintek.com.

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11:18 pm EDT

Rapid Fulfillment Services virilityex male enhacement

It starts with sample products(online) it only needs s/h, before I know it, they kept sending me this crap every two weeks .and took my money with out my consent, my bank contacted me and told me about the whole scenario, i have no clue how this happens, this is a scam, now i am in the process of returning back the product Itook it for grant but look where i am now .this is a monkey business.i doubt if i ever get my money back, I blocked debit card and order for a new one

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1:51 pm EDT
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Rapid Fulfillment Services garcinia cambogia

This company is clearly NOT in Southern Cali (Well the building might be but their "so called" customer service reps are not. I returned a product on May 2, 2106. Called again today about my refund. They gave me the run around...saying the company was closed. After asking two reps what "closed" meant I finally got one who understood my question and said "out of business". Lets just see if they send me the check they promised (oh that could take up to another 60 days).

BRING jobs back to AMERICA. It's clear the CS Reps are not here. They cannot pronounce our cities...Two of the three reps I spoke to today hung up on me when I ask them to explain their process. All is scripted!

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9:17 am EDT
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Rapid Fulfillment Services unauthorized credit card charges

On 7/18/16 the above company charged my checking account for products I did not purchase. Specifically, on 7/18 the amount of $88.78 for something called Wrinkleer, and also on 7/18 the amount of $89.85 for something called Maxskincare. I called them with number I found on Dispatch Note but the agents were foreign and were unable to help me as they didn't understand English. I got nowhere so went on line to find the company and register my complaint. I doubt if they'll ever this but I'm trying. I've contacted my bank and had them put out a fraud alert for these two amounts and deny payment. It may be too late but I found the company to be run poorly and I don't want to be out that much money, especially when I only ordered the trial amounts and said I would pay for the shipping, which was $5.95 for each. I now have been screwed!

Annette K. Bonin

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6:08 am EST

Rapid Fulfillment Services they didn't sell cheap products; they automatically subscribe you for their services

I have ordered product from Rapid Fulfillment Beauty Impressions and was so interested in getting the product, which cost only for $4.99. After the order was placed, I checked their terms and conditions. I found out that it was subscription and immediately called to the customer services. When the lady heard what I wanted to do, she said that the line was bad and hung up. I got the order and this company charged me for the subscription. Please, read their terms and conditions at first.

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8:14 pm EST

Rapid Fulfillment Services forskolin fuel 30 ct

I ordered a 30 day supply with the promise that is for any reason I am not satisfied, I could return it for a full refund within 90 days of purchased. I used the product as instructed. I had no weight loss at all. So, I went online to obtain the refund instructions as indicated on the tiny piece of paper enclosed with my order. Low and behold, on the web site, I was informed that any opened or used product will not be refunded. How am I suppose to know if i'm satisfied if I don't open it and use it? What a total scam and terrible product! I hope this helps someone out there avoid this waste of money!

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