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Ramada Worldwideguest relations and housekeeping

I complained to guest relations as housekeeping had been in my room to clean and knocked my hair straighteners off of the side causing them to break. The technical team looked at them and thought it was acceptable to super glue them back together as when they heat up this would melt and cause a fire hazard. I was told by guest relations that it wasn't good enough and that they would replace them by the afternoon, however when the time came they were refusing to do anything about the situation which is highly unacceptable. Please see attached pictures of when they were broken and of how they glued them back together. Please reply to email address [protected]@outlook.com with your response to how this problem will be resolved.
Regards
Mrs ellen baillie

Ramada Worldwide
Ramada Worldwide
Ramada Worldwide
Ramada Worldwide
Ramada Worldwide
Ramada Worldwide
Ramada Worldwide

El
Oct 04, 2019

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