Menu
Rakhimela.com
Rakhimela.com Customer Service Phone, Email, Contacts

Rakhimela.com
reviews & complaints

www.rakhimela.com
www.rakhimela.com

Learn how the rating is calculated

3.0 4 Reviews

Rakhimela.com Complaints Summary

2 Resolved
2 Unresolved
Our verdict: While Rakhimela.com has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
Verified
The authenticity of the customer service contact information for Rakhimela.com has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Rakhimela.com. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Rakhimela.com reviews & complaints 4

Sort by:

Newest Rakhimela.com reviews & complaints

ComplaintsBoard
R
3:35 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Rakhimela.com has left an official reply on this complaint.

Rakhimela.com rakhi ordering online

Rakhimela.com their service has really deteriorated over the years. It used to be much better but this year I placed order for four rakhis on their website they shipped two and the other two there was no update for 4 days. Their customer service was completely not reachable and just stressed us out. There is no update on tickets you raise too. Do not use their service.

Read full review of Rakhimela.com
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
7:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Rakhimela.com Late Delivery and Bad Service

The worst experience that I had of ordering a Rakhi online. I placed an order on 8th of July for a Rakhi to be delivered in the US. There was no update from Rakhimela/Talash. On 15th I called up to check and was promised the completion of the order in the next 2-3 days. No update thereafter. Submitted a complaint on Talash and called customer service on 24th July. All I received was a ticket from the website and a audacious, rude and arrogant person who wouldn't even know what "customer service" means. After a rigmarole of excuses and offensive statements I was told that there would be a call back to confirm the status. Needless to mention that the call back never happened. On 28th I got a confirmation of the delivery... NOT from Rakhimela/Talash but from USPS where I had opted for updates on the order status.
This is for the people to know how certain websites claim a lot and do less or nothing. Beware!

Read full review of Rakhimela.com and 2 comments
Hide full review
2 comments
Add a comment
F
F
Fruale
, US
Aug 02, 2012 6:13 am EDT

My sister ordered for a rakhi and sweets and still this people are not even delivering it... and no one picks up the phone at the customer care and seriously it is a hopeless site... please don't book any orders at this site... BEWARE.

G
G
Galiane
, US
Aug 17, 2011 6:16 pm EDT

Worst, pathetic, unreliable... i have placed an order to deliver to india 10 days advance of rakhi day but it never delivered.. The customer service phone was worst and response was even bad.. don't shop on this site! shame on them..

ComplaintsBoard
O
5:45 am EDT

Rakhimela.com The stuff that i order wasn't the same

Today is Rakhi and sad enough i live far from my brother so i place in order on this site and what do they do? 1st the things i placed in order didn't get there on time even though they said it will before the Rakhi day. 2) The stuff that i order wasn't the same. They charged me more Money for cheap and Crappy qualities. Forget about sending the cheep stuff but it wasn't even similar. it's not about the money it was about the face i saw on my little nephew, he was so disappointed (Twice). Even Last year, same thing happen, they end up sending the different stuffs then promise. 3.) THERE is no email address (customer service) where i can reach them. They are not even picking up the phone . It keep saying the VM is full so i can't even leave a message. There is no way of reaching them. And i am so Mad about this. I WILL NEVER SHOP on this site. People Please Read the Review. I wish i could have read the reviews before hand.

Read full review of Rakhimela.com and 3 comments
Hide full review
3 comments
Add a comment
J
J
Jassmey
, US
Aug 12, 2011 4:53 pm EDT

Its the worst site to send rakhi to india. they charged me for giftwrap and never delivered the same. i'l never shop rakhi from this site.even the rakhi delivered in india was not the same which i bought from this site.the rakhis delivered are of cheap qualities..

T
T
Talash.com
, IN
Oct 01, 2011 5:45 am EDT

Hello,

We are sorry to hear about an inappropriate shopping experience with us. All our customers are valuable to us and would never like to spoil their experience.

From what you have said in your email, we will not be able to locate your order details. In order for us to resolve this issue, we request you to reply back with the below details:

Order Number:
Email Address:
(Which you used while placing your order)
First & Last Name:
(You entered in billing details)
Recipient's First & Last Name:

Once we have this information, we will be able to search your order and check what went wrong.

Rest assured that your issue will be resolved.

Kind regards,

Talash.com

J
J
j.bhai
, IN
Aug 14, 2011 3:57 pm EDT

The rakhi was not delivered before the rakshabandan day. the courier service was very unprofessional.

ComplaintsBoard
N
4:47 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Rakhimela.com They chanrged money but never delivered

worst, pathetic, unreliable... i have placed an order to deliver to india 10 days advance of rakhi day but it never delivered.. The customer service phone was worst and response was even bad.. don't shop on this site! shame on them..

Read full review of Rakhimela.com and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
T
T
Talash.com
, IN
Aug 20, 2011 5:16 am EDT

Hello,

Thank you for bringing this to our notice.

We are sorry to hear about an inappropriate shopping experience with us. In order for us to resolve this issue for you, we request you to reply back with the below details:

Order Number:
Email Address:
(Which you used while placing your order)
First & Last Name:
(You entered in billing details)

Once we have this information, we will be able to search your order and check what went wrong.

Rest assured that your issue will be resolved.

Kind regards,

Talash.com

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Rakhimela.com customer service

Phone numbers

+91 792 642 5160 +91 792 642 5161 More phone numbers

Website

www.rakhimela.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Rakhimela.com?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Rakhimela.com Customer Service. Initial Rakhimela.com complaints should be directed to their team directly. You can find contact details for Rakhimela.com above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Rakhimela.com. Discuss the issues you have had with Rakhimela.com and work with their customer service team to find a resolution.