RaceTrac
reviews and complaints

RaceTrac coffee

Hello, I am complaining about the coffee you serve at RaceTrac. I work walking distance to a RaceTrac and before the new machines were installed, I was not fond of the coffee, I have given it quite a few tries and I just refuse to purchase coffee hot or cold at any location. I prefer to drive else where, and would love to see more improvement on this as I would love to be able to go back and enjoy my cup of coffee.

RaceTrac the actual racetrac store being closed although it is a 24-hour store

I would like to know what needs to be done to have this race track in Ormond Beach Florida open 24 hours if it says 24 hour convenience store I rode to the store on a bicycle over 5 miles to find it is closed between 4 and 6 it's a 24 hour race track gas station false advertising is no laughing matter I assume have a luvs or a Wawa I will never use a right race track gas station again

RaceTrac yogurt and toppings

I frequently stop at this location to get frozen Yogurt, but recently, they have been out of several flavors of yogurt, and MOST of the toppings! This has become more and more frequent, so thought I'd let you know in hopes that someone can address this issue, to ensure the ordering frequency is changed to keep everything stocked properly. When you are...

RaceTrac today was fountain drinks not having carbonation

Hi my name is alfredo Medina, I'm a few blocks from this race trac and I want to complain today cause it's bad how this store lacks products and customer service. Today I came to get a fountain drink and coke products had nothing of carbonation. So I turned to get a coke icy and all of the frozen drink are not ready. And you can say "its cause of these hot...

RaceTrac employee

Your female employee with gold teeth was rude, impatient and irritable. She was loud and rude and embarrassed me in front of the whole line. I told her I would be using two forms of payment cash and debit she said OK then she got confused and yelled at me because she couldn't remember which items I was paying cash and which items I was paying debit. I do not appreciate my business being screamed out loud in front of a huge line.

RaceTrac the store restroom, am inside woman's restroom

I recently stoped while I was traveling from Tennessee at this location 840 church St, and opon pulling in a blackan was outside on the patio with no shirt on looking like he was up to no good, I entered into the ladies restroom and used the restroom and leaving the stall the same blackale came inside the ladies room with another female unzipping his zipper...

RaceTrac server

RaceTrac customer service

Went in and purchased 2 drink and 2 tamales, on Saturday August 24 @ about 230pm. My son was paint for the items and at first handed the girl a $10 bill after he handed her the bill told her that please hand it back to him that he was going to pay with a $20 bill cause he needed the $10 bill, she then took the $20 charged the items and never returned the...

RaceTrac lids for large fountain drinks

RaceTrac doors being randomly locked in the early morning hours while staff ignore customers and no sign postage.

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RaceTrac Service provider

Race Track / Customer Service Last night my boyfriend stop by this particular race track gas station in 2120 E Fowler ave Tampa FL, to get a drink and a pastry and the night shift person in duty Ms, or Mrs Vernette approached him and Told him that he cannot go to the store or be around the premises, he was in shock he felt treat and very racial approach...

RaceTrac Services provided by jontaya

I am appalled by the service. Apparently the gas pumps were not working. My husband swiped the pump with our card, it took 25 cent then I went in and played 20.00. My husband tried pumping the gas it didn't pump anything. I went in side to complain and jontaya who already looked like she had a bad day told me to wait she will go find out... 15 min later I...

RaceTrac cashier

On of your cashier a white lady needs better customer service or don't know if it's cause of the race but we all need to be treated equally. She should at least say thank you come again but don't say anything but the customer in front of me was white and he was greeted probably but I don't get anything . Just would appreciate better customer service that's all I'm saying.

RaceTrac management

I assume he was management from his differently colored dark blue shirt. I came to prepay gas as i regularly do and could overhear degradation in the tone of this man as he spoke to his employees and it made me realize why I rarely see the same employees for more than a month or two. Good service comes from happy workers. So I can't imagine how these...

RaceTrac manager

RaceTrac manager using profanity/mistreating employees

As a frequent customer of this specific racetrac I have gotten to know most of the staff and can tell when things are unusual. When I came into the store at first I was greeted by a very nice African American women who I very rarely see at the storefront. She seemed to be wearing a back brace of sorts and was struggling to get around. Shortly after getting...

RaceTrac witness employee harassment

Today i have come into the store twice between the times of 3 and 9 both times ive come in to a woman named Yves harassing another employee. This young man was clearly doing more work than she was and to witness Yves speak to another employee the way i did was shameful. The other employees name is Nicholas and i come in all the time as a regular. I have...

RaceTrac rude employee

My two handicapped aunts went to use the bathroom. A short heavy short haired african american woman would not let them in. Made them wait standing outside for almost 10 min before letting them in knowing they were there. Threw bags of garbage when leaving bathroom and when they did finally get in bathroom was filthy. Then complains about having to clean it! She has no business in customer service

RaceTrac customer service

I went into this location around 5 am, upon walking through the door I was greeted by an employee who was in the kitchen area. I later found out her name was Porcha. She never said Good Morning or any type of salutation. She was very invasive and rude and asked if I was paying card or cash. When I replied I wasn't sure she told me I need to use cash. I...

RaceTrac security guard profiling and harassment