The complaint has been investigated and
resolved to the customer's satisfactionResolved Quickertek — Scam and cheating
resolved to the customer's satisfaction
I bought a Quicky USB Transceiver for my Mac Mini. The product did not deliver any better performance than what my Mac Mini originally did. I returned the product to test for any defects and the product was returned back to me. Again after I installed the tested product there was no better signal reception. I called to return the product and was told that according to company policy they did not refund money, only gave store credit. Well, I did not want anything else from them. I was turned over to a manager that rudely told me the policy again. I was never told of any special policy when I ordered it over the phone with a salesperson. It was written on the invoice after I purchased it, which stated that by making a purchase with Quickertek you are agreeing with their terms. Of course you don't know that until after its too late and they have taken your money. The owner told us to return the product and that he would look into it personally. We did return it but he has since told us that his lawyer will deal with us when we file a small claims suit against them to get our money back. It makes you wonder if it is all just a scam, they say they have a product that would work for you, but once they have your money does it matter if it really works? Because, they are not going to give you back your money, company policy.