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Quest Diagnosticscustomer service

Michigan Mobile Phlebotomy is contracted through Quest. The African-American lady was very rude and unprofessional. She repeatedly laughed at my son's disability. This staff needs to be retrained or terminated. She then called me repeatedly when I asked for a supervisor after she hung up on me. She called me to the point of harassment. This type of unprofessionalism should not be tolerated.

Am
Oct 10, 2019

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