Quest Diagnostics — service for customer with baby
I made a specific day appointment through a link I was emailed through my job. It did not specify a specific time so I gathered my 11 month old in the morning, waited 45 minutes, asked how much longer because my baby was getting impatient running into his lunchtime/naptime now. Theuy would Not see me because of scheduled appointments, yet I had been there 40 minutes before these appointments waiting. I had a drug screen to do, I had to use the bathroom. They would not accommodate me in between appoints seeing I had a baby with me so I had to leave with my baby still having to use the bathroom. This is absolutely horrible customer service. I understand appointment times. had I been givien the option through the link I would have . with the baby, I could have been accommodated quickly in between. I feel this is so horrendous I am appalled at the customer service in this location... because I was still given an exact appointment day to do this so I chose this day which is Friday June 16th 2017 because this was the day that was available for me with a baby I cannot go and do this again now in the seven days I am allotted with my job. I am so Furious I don't think they understand what they have done to me now. It's not like I walked in and was expecting to be seen immediately I waited 45 minutes that's a long time when you have a little one with you and getting hungry and impatient I just I can't believe that they would not see me .something needs to be done about this.
mothers with babies need to come first.