Menu
CB Parcel Delivery Services Purolator 3700 Jericho Rd, Richmond, BC, V7B 1M5, CA
Purolator company logo
Purolator
reviews & complaints
Purolator company logo

Purolator

3700 Jericho Rd, Richmond, BC, V7B 1M5, CA
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Working hours
Mon
7:30 am - 7:30 pm
Tue
7:30 am - 7:30 pm
Wed
7:30 am - 7:30 pm
Thu
7:30 am - 7:30 pm
Fri
7:30 am - 7:30 pm
Sat
9:00 am - 5:00 pm
Sun
Closed
ComplaintsBoard
K
6:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Purolator - Hr department

Hi,

there hr department is very racist specailly the jericho location in richmond. The lady named christine leigh is worst when it comes to hiring someone and showing them their way in the warehouse. I was hired by the purolator in aug 02 2022

and then i waited until my first shift which was 19th aug. Before that time i attedned my orientation with someone from different department. When i went for my orientation christine was off and she was the one who suppose to be there for the orientation. Also when i asked them my schedued they said contact your hiring manger which was christine and i sent her several emails saying can you please let me know my schedule but she said come on friday and we will talk. I went there waited for her to talk with me but i end up working with retail department as on training shift without signing any paperwork. I didn't know how to check my schedule as nobody showed me . I asked my colleague about the schedule and she checked it for me and told me that i will be working for next five days in a row and 8 hours a week which is 40 hours a week but where as i was hired for part time position only for 20 housrs. But because i wasn't aware of my schedule and could go for three days that i was scheduled for i emailed christine many times saying that please chnage my schedule for three days but i felt she didn't understand my english and as i couldn't go for those three days that i wasn't even knew that i will be working for she issued my a notice saying i am not a good fit for the job . I also quit my previous job becasue i got hired by purolator and their managment dealt very badly with me i am accusing purolator for hiring irresponsible hr team to guide new comers how cehck tehir schedule rather than just expecting people to show up on work

Desired outcome: SHE SHOULD BE FIRED FOR HER BEHAVIOUR WITH PEOPLE AND I SHOULD GET COMPENSATION BECAUSE I LOST MY JOB OR REHIRE ME

Read full review of Purolator
Hide full review
ComplaintsBoard
B
3:51 pm EDT

Purolator - delivery / pick up service

We missed one delivery on july 2 9:16am (our office hour is from 10:00 to 18:00, we not gonna get it if truck driver come at 9am) so we called and told customer service at 13:00 and 17:00 that we will pick up ourself, do not deliver again to our store becuase if truck driver come early we will miss the package again. We have been delay for our customers already, do not want that happen again, unfortunatly it happened again. We missed the package again at 9:04am july 3. Whats going on with the system?
We even called customer service this morning at 7:35am to make sure the package will not be delivery and we will have people to pick up the item. Why is it on vehicle for delivery again at 9:04am? Its huge delay for our business and we have to apologize to our customers due to this situation.
We have been told that someone will call us, never receive any phone call.
Please purolator improve the delivery service and we really need our package.

Read full review of Purolator
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.