The complaint has been investigated and
resolved to the customer's satisfactionResolved puppies234.com — SOPHISTICATED PUPPY MILL
resolved to the customer's satisfaction
This company is supposedly made up of a bunch of independent breeders. They advertise on-line. The put up pictures of the puppies and you call and select which one you want. You may pick your puppy up or they will deliver (for a charge). Everything has to be CASH. They say all the breeders are licensed, but they will not give out the breeders names and phone numbers. Supposedly there is one person who takes all the calls which can run into 1600 or more per month. Probably doesn't give much time to the callers. Figure it out - calls are answered 11 hrs per day - 30 days a month devided by 1600 - mmm 12 minutes per call. How much information can you possibly get in 12 minutes???Nevertheless, How can she possibly know about each puppy? Or the parents? Especially since they are NOT at her location?
Another thing that does not sit right with me is that if you ask for the breeders name and phone number (for a particular pup) it will not be given out because they say then you might deal directly with the breeder and they don't want that ...BUT if you want to pick up your pup are they sending you to the breeders home??? Couldn't you deal directly with them at that point??? Or are they just sending you to someone elses home??? Something doesn't quite click.
And according to their web site they want good homes, etc...A good home would want all the information possible on the pup, the sire and dam, other litters, health issues...etc All of which can not possibly be answered by the person that takes ALL the calls.
So - anyone out there thinking of purchasing puppy from these people - please think twice - DO NOT CONTRIBUTE TO THE CONTINUATION OF PUPPY MILLS - It all comes down to supply and demand.