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warrant service on my 2015 ford f-150 on 6/4/2018
I am advising you of the following review I posted in response to a customer satisfaction questionnaire I received today. I responded in reply to the dissatisfaction of service and failure of the dealer service agent to repair an issue with my F-150 listed above.
Pundmann Ford will not get my warranty work or business any further. Brought my 2015 F150 new at Pundmann and have brought it in twice for warranty work. Both times the truck was returned without the problems being fixed. The last time I took it in on 6/4/2018 for exhaust soot dripping a large puddle on my garage floor. I was told that it is a common problem with F150's and not to worry about it. I told the service rep it's like having an oil leak staining the floor. I showed him photos of the pie sized mess on the floor and all he could say was there was nothing they could do about it. Last time I do business with that outfit. I will refer these problems to Ford division customer service. Who wants an ugly mess on their garage floor?
I am attaching photos of my complaint that I wanted repaired by the dealer's service department, Pundmann Ford in St Charles MO. I've never bought a new vehicle expecting, much less experiencing, a mess to be made on my garage floor. I would expect Ford did not build that truck to cause a mess on any customer's floor, driveway or street. Please help me get this fixed. Thank you. Thomas Haun. [protected] or [protected]. [protected]@sbcglobal.net
Is Pundmann Motor Company legit?
Pundmann Motor Company earns 91% level of Trustworthiness
Perfect Trust Endorsement: Pundmann Motor Company achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Pundmann Motor Company. The company provides a physical address, 4 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Pundmann Motor Company's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Pundmannford.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
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- Pundmann Motor Company protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Pundmann Motor Company complaint handling
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Pundmann Motor Company contacts
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Pundmann Motor Company phone numbers+1 (877) 962-2175+1 (877) 962-2175Click up if you have successfully reached Pundmann Motor Company by calling +1 (877) 962-2175 phone number 0 0 users reported that they have successfully reached Pundmann Motor Company by calling +1 (877) 962-2175 phone number Click up if you have UNsuccessfully reached Pundmann Motor Company by calling +1 (877) 962-2175 phone number 0 0 users reported that they have UNsuccessfully reached Pundmann Motor Company by calling +1 (877) 962-2175 phone numberSales+1 (888) 736-7040+1 (888) 736-7040Click up if you have successfully reached Pundmann Motor Company by calling +1 (888) 736-7040 phone number 0 0 users reported that they have successfully reached Pundmann Motor Company by calling +1 (888) 736-7040 phone number Click up if you have UNsuccessfully reached Pundmann Motor Company by calling +1 (888) 736-7040 phone number 0 0 users reported that they have UNsuccessfully reached Pundmann Motor Company by calling +1 (888) 736-7040 phone numberService+1 (877) 885-3590+1 (877) 885-3590Click up if you have successfully reached Pundmann Motor Company by calling +1 (877) 885-3590 phone number 0 0 users reported that they have successfully reached Pundmann Motor Company by calling +1 (877) 885-3590 phone number Click up if you have UNsuccessfully reached Pundmann Motor Company by calling +1 (877) 885-3590 phone number 0 0 users reported that they have UNsuccessfully reached Pundmann Motor Company by calling +1 (877) 885-3590 phone numberParts+1 (636) 946-6611+1 (636) 946-6611Click up if you have successfully reached Pundmann Motor Company by calling +1 (636) 946-6611 phone number 0 0 users reported that they have successfully reached Pundmann Motor Company by calling +1 (636) 946-6611 phone number Click up if you have UNsuccessfully reached Pundmann Motor Company by calling +1 (636) 946-6611 phone number 0 0 users reported that they have UNsuccessfully reached Pundmann Motor Company by calling +1 (636) 946-6611 phone numberHead Office
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Pundmann Motor Company emailsinfo@pundmannford.com100%Confidence score: 100%Support
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Pundmann Motor Company address2727 W Clay, Saint Charles, Missouri, 63301, United States
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Pundmann Motor Company social media
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