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Publishers Clearing House / PCH.com
Publishers Clearing House / PCH.com Customer Service Phone, Email, Contacts

Publishers Clearing House / PCH.com
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1.9 439 Reviews

Publishers Clearing House / PCH.com Complaints Summary

90 Resolved
340 Unresolved
Our verdict: When using services from Publishers Clearing House / PCH.com with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Publishers Clearing House / PCH.com reviews & complaints 439

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Newest Publishers Clearing House / PCH.com reviews & complaints

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4:16 am EDT

Publishers Clearing House / PCH.com lotto

Hello there inquires or the norm. I've been playing frequently dailieiness is a life span to circulate around faith of upcoming wealth that always been in my future bugetarianess. Well I was wondering why it's only 2200 something winning 7, number in Mega 2.5 Million category? Since rely hope to hear from Publisher Clearing House Real Soon. Me Fateima Antyionette Carter [protected]

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6:23 pm EDT

Publishers Clearing House / PCH.com cant redeem tokens in at 10.5 million keep sending for password no love

My e-mail is [protected]@outlook.com
Can you please send help no phone my physical address is 533 west gurley st in Prescott Arizona 86301
Regards
Chris Goshorn
Good christain guy
A men
R6 rm 250 ford f150
And all that good stuff

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3:41 pm EDT

Publishers Clearing House / PCH.com pch blackjack

I was playing Publishers Clearing House blackjack game going toward Presidential Status and had $29, 500 balance, the bet was $5, 000, and I won I should have had a balance of $34, 500. Instead it showed I had $24, 500. So, in effect, I lost $10, 000 on a bet of $5, 000 that I had won. That is when I quit the game. On 07/21/17.
I guess they think I don't pay attention or failed even though my undergraduate degree was in Education and Math.

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11:26 am EDT

Publishers Clearing House / PCH.com order number [protected]

re: customer ID [protected]

I have written to the billing address several times that this order was never received and I continue receiving invoices. Please credit the invoice amount of $49.91 immediately. The order was for a pan and men's belts, neither of which I still want as they were to be gifts.

Thank you for your prompt response and assistance in clearing this up.

Michael Kane
[protected]@msn.com

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5:25 am EDT
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Publishers Clearing House / PCH.com token games

Specifically the mahjong games. I don't know why I keep getting the message to install the flash player when I already have it installed with the latest version. I see notations on the Internet that when this comes up it is sometimes loaded with a virus. Everything that comes up on my security reports is from the pch game site. I wish you could get this straightened out with you vendors so your customers could play the games you show.

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Pamela Waters Michigan
, US
Jan 08, 2019 7:50 am EST

I think it's ridiculous that you can give away $20, 000.00 a day for a week on the price is right but you can not give any money to people that play you sweepstakes every month for years. Instead of drawing numbers that no one owns just draw numbers that are registered to a name. PCH has not given any big money out for years when was the last big winner?

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6:34 pm EDT

Publishers Clearing House / PCH.com sweepstakes

After years of trying to win some money, I decided I was never going to win, so I just played the games for fun. Two weeks ago, I matched 3 scratchers for $100, 000. Nothing happened. I wrote and got a response saying that at the end of the contest, I would be notified if I won. A few days later, I got an email that stated my question had been resolved. I never got a response. I just wanted to know what the rules were to claim a prize or to be notified if I won, or lost to someone else. I'm so angry and starting to think that the 'winners' shown on TV are paid actors!

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9:25 am EDT

Publishers Clearing House / PCH.com unethical behavior —

We are writing to let you know that we feel PCH is biased when choosing states to win "large monetary prizes" in the sweepstakes. We have been playing for 46+ years and our state, MONTANA, and our sister state WYOMING never wins big. If luck were $10.00 then maybe the twin states North and South Dakota will win those, occasionally on PCH search or scratch ticket game, but nothing else. WHY?

We have written to your company for lists of winners and most of the time the winners are the states surrounding your office home base states, with many winning again and again. WITH 50 STATES IN THE UNION, wouldn't you think that even one win would have happened by now, since there are several draws a year for big prizes...over like a million. To date however we have not even seen a $10, 000.00 winner. Maybe it is time to talk to Better Business Bureau about equality, since many of your customers are from our states.

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8:23 am EDT
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Publishers Clearing House / PCH.com all pch stuff

Be careful people. Not only is it all s scam. Who ever is running this stuff will hack your devices and accounts. Send you all kinds of stuff. I get so many emails from all of this stuff I'm buried I have to get a new email now. And on top of all that the faces we've all known connected to pch for all thies years have sold out or been pushed out of any kind of honest roll they may have had in the beginning. Nothing but junk. Especially if you can't buy theyr survices.

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2:10 pm EDT
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Publishers Clearing House / PCH.com they said I won $10, 000

I was on my phone on PCH.com and I seen my name flash on the screen saying "Hey everyone lets congratulate Anthony Nute of Rainsville Alabama for being our newest winner" or something very similar to that. I emailed them and they responded that it was a mistake and that I had not won but did acknowledged that they had said that. I can probably find u the actual email and date I keep them all

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Danielm182
, US
Jul 20, 2017 10:48 am EDT

I completely agree 100% PCH is a waste of time but if you are retired or disabled I guess it can be entertaining if you keep telling yourself this is nothing more but a game and I will never win because I have been playing for about 17 years through mail answering all their sweepstakes downloading apps even before it was available to play through the Internet. Wasted millions in of my tokens and still didn't even win one of their prices through their token earning process not so much as $.50 nothing not a single dime or a penny have I received. However I do get nothing but spam and telemarketers calling shortly after my entries . I tried blogging and when I type or blog something that's negative towards PCH they block me or take down my blog I tried calling numerous times I can never get a hold of anybody one time I did get a hold of a PCH representative through a chat line but that was about it and she kept sending me the same information that I already knew ask if I was ignorant or naïve to how the odds are or how it works basically sending me their basic run around info on PCH if you have nothing but time I guess you can make it fine but just keep in mind that you will never win you have a better chance growing wings and fly then to ever win anything on PCH Specially if they're big prices. I have entered every single way imaginable and not once have I ever one and when I try to contact them to tell them about the glitches and all the problems I'm having I can never get a hold of them. I have written and sent numerous emails but never got any responses. That's just how life is people find a way to screw people out of their money and time just for personal gain that's just the world we live in corrupt in every way imaginable and I speak this because I was in employee for the government well the sheriffs office but still I know that the system is rigged. My worst complaint would be when they tell you all congratulations you have entered for sweepstakes number 8800 etc. and then you get an email a few minutes later saying that you have to enter or you will lose your eligibility/number/entry and as soon as you enter for me it's only two emails after my second email I can no longer enter it will say congratulations enjoy your tokens but I do not receive my entry nor my tokens and I have complained to PCH about this numerous times and still nothing when I spoke to the PCH lady in the chat room she told me my phone must be hacked I have an iPhone 7 Plus I responded and I also told her that it does this no matter what device are you using a matter where and then she gave me a website to send another complaint but after numerous attempts I have yet to receive A response or any type of explanation from PCH my name is Daniel M and I have been playing PCH for numerous years even through my first marriage so I can tell you with great confidence that for sure PC age is nothing but a scam/waste of time and don't bother wasting your money because it will not increase the odds or chances of you winning anything the only thing you will get from PCH is tha through my first marriage so I can tell you with great confidence that for sure PC age is nothing but a scam/waste of time and don't bother wasting your money because it will not increase the odds or chances of you winning anything the only thing you will get from PCH is Credit card bills telemarketers and junk mail. PS by the way beware of all the scams that PCH advertises because they are in advertising company and they will not scream what they advertise some of the stuff is very inappropriate and actual scammers that will try to take your personal information and or sell you stuff that is false and sell you false advertisement equipment/supplements/etc. be very wary of what you respond to the adds percent it through PCH

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Ginavon
, US
Jul 19, 2017 12:42 pm EDT

Everyone be sure to take a photo of the screen if it says you won!

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Donna Daleo
, US
Jul 06, 2017 3:50 pm EDT

they used your name without your permission, go to a lawyer now and sue them!

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cilla#1
, US
Jun 21, 2017 4:58 pm EDT

i have been a pch customer a little under a year and wow the promises that this will be the last time to enter to a win then something pop up to search again and again !

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Anthony Nute
, US
May 21, 2017 2:33 pm EDT

If I new what the outcome was I would give my opinion they just said it's been resolved

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Anthony Nute
, US
May 16, 2017 8:50 pm EDT

They sent an email saying that they have resolved the issue. But I have no clue to what the resolution was.

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S
11:05 pm EDT

Publishers Clearing House / PCH.com unwanted magazines

I ordered a magazine, Food. They sent it plus one magazine I never ordered. Trying to get unsubbed from them is near impossible. I also cancelled my subscription to Food magazine and they keep billing me for continuous service.
I did everything I was supposed to do if I did not want to continue receiving the magazine after one year.
I do not know what to do next except report them to the BBB. I will never order anything from them again EVER!

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1:38 pm EDT

Publishers Clearing House / PCH.com publishers clearing house

I've been with Publishers clearing house since I was in my 20's...and nothing but expensive magazines...now I don't order the mags but they try to bill me anyway...I am in my 60's now...and not a single win...its a scam. I don't know why they are allowed to continue...the only thing I get is telemarketers blowing up my phone. Has anyone ever won? I guess not. And every time I choose not to play they threaten me. If you're going to win one time should do it...you're terrible.

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11:01 am EDT

Publishers Clearing House / PCH.com pch sent me items that I never ordered!

So far I have received two items that I never ordered and do not want! The second item arrived today, april 22nd. I do not want to go to the hassle and the expense of returning them. How can I stop them from sending unwanted items to me?

Unfortunately I made the mistake of ordering something from them. Never again! I want nothing from this arrogant, pushy, and obnoxious organization!

Barbara jones
West long branch, nj. 07764

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2:26 am EDT

Publishers Clearing House / PCH.com false promise of a $2, 000, 000 award with a $11.89 acquisition fee

They say no purchase necessary but then request a $11.89 Acquisition feeI would also like to complain about Publishers Clearing House giving/selling my info to this shady company! I know it was PCH because they have misspelled my name for about 12 years (they are the only company that does) and now I'm receiving this junk from who knows where? More disappointed in PCH, who tends to target older consumers and now is putting these people at risk from unscrupulous scammers! Shame Shame!

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5:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Publishers Clearing House / PCH.com items and charges I didn't order

I was going to order some items and take a chance but then noticed the trumped up charges for shipping. I did not give them my credit card number and just deleted the items. Just yesterday I received an email that my items had shipped and I will owe $96.00. I called customer service (Yeah right) and got the most rude and obnoxious woman who didnt careless about my problem and stated I owed the money, didnt even mention anything about the prizes I may receive. Just an obnoxious b****. When I receive the items I will not open them and return them. If I start receiving threats about the $96.00, I will seek an attorney. Trust me dont trust the number one rip off scam in america, publishers clearing house. Dear gary knox,

Great news! Your publishers clearing house order has shipped! Details below:

Customer id: [protected] pch order number: [protected]
Item name quantity price*
Taclight lantern 2 $14.96
Pole lamp 2 $14.96
Weather station 1 $14.96
Shipping address:
Gary knox
1521 n oakland av
Ontario, ca 91762

*note that additional s&h and tax charges are not displayed for item (S)
Shipping information
Your tracking number:
9261292701035780504540
Http://www.Fedex. com/tracking?Cntry_code=us&language=engli[censored]racknumber_list=[protected]
Make a payment
Customer id: [protected]
Http://l. E. Pchcustomerservice. Pch. com/rts/go2. Aspx?H=286076&tp=i-h43-8l-ego-82uzyb-1r-fbe7z-1c-4e1dne-1zlsoq&x=[protected]|3|[protected]:09:30.0656651|56444|2017-03-14t00|66fa918e-1d98-4018-a029-5d9eb8fd50ec|[protected]@aol. com|i-h43-8l-ego-82uzyb-1r-fbe7z-1c-4e1dne-1zlsoq

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11:04 pm EST

Publishers Clearing House / PCH.com tv commercial

Why is it necessary to have people screaming in high ear piercing screeches in your commercials? I am a migraine sufferer and I have gotten to the point where I record shows do I could skip your commercials, either that or sit with the remote in my hand so I can mute you. Why don't you asctually create a commercial people will actually WANT to watch, is that not the point? Get rid of the screaming, screeching people and be more creative!

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7:51 pm EST

Publishers Clearing House / PCH.com digital angle finder

I have sent you notes several times n ask you not to fill any order that shipping is over $5. Also the order. # [protected].. Was $24. Plus $7.99 sh. I am on disabilty and a fixed income. I must have not looked at the price very good cause its not worth $31.95. N I cant afford all of this.
Can you send me a return lable so I can return it. I like the angle finder but its too expensive.

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Aibsel
, US
Aug 14, 2018 1:49 am EDT

Solar light house stop working, after one month, solar butterfly lantern never worked. I returned it and they want me to still pay for after I returned it . They suck!

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12:11 pm EST

Publishers Clearing House / PCH.com customer service rep

Can't say im surprise at at the complaints on this site. After dealing with your customer service dept for a few weeks. I understand completely! Easy four installments payment. Yet that's not true at all. As per your supervisor your computers and employees apply by there choice ! Also to oldest bill first not to bills as the customer request! Then when your customers service dept get a upset customer questioning and wishisg to speak with a real supervisor of the supervisor on call. Customer gets told no, and pay in full now! Your receive over $30.00 or more each month. Then all of sudden no more emails on a daily for this for that. When addressing issues and question you fail! Qutoe from your supervisor "our computers only apply payment to oldest bill not four payments" update your computers

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Marlene Carson
, US
Feb 24, 2017 10:55 pm EST
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This my "third time" trying to cancel this order.

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Marlene Carson
, US
Feb 24, 2017 10:53 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I called PCH twice and they confirmed that my order was definiely cancelled. Today I received an order with two duffle bags and the remainder of my order was being shipped. I do not want any of these items, I was told order WAS CANCELLED. I did not give any credit card information to place this order. Please advise!
Thank you kindly of your quick response.

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9:03 am EST
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Publishers Clearing House / PCH.com scrubber with 2 heads

I would like to complain about the package that was sent to me order number [protected] 56 I did not order this and I will not be paying for it or to send it back. You shouldn't just send things to people and expect them to pay for it or say it's free then expect them to pay for it. If you ld like you can have someone come pick it up but I will not be paying for the postage I didn't order it in the first place.

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7:31 am EST
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Publishers Clearing House / PCH.com I have over a million of tokens and can never redeem them. are they scamming players?

There are so many people that want to redeem there tokens on PCH and so very few win.

What can we do about this. Are we just playing and winning tokens and do not win.

I have been playing PCH since 2007 and never won one thing. I am not a fool and do not want to be fooled by pch.

WHAT CAN YOUDO ABOUT THIS, ARE WE ALL BEING TAKEN BY PCH?

PLEASE DO SOMETHING ABOUT THIS COMPANY.
ARE WE ALLSUCKERS?

Many thanks.,

M. Russo

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jerry zigmund
, US
Feb 08, 2018 8:54 pm EST

Have over 2 million tokens I acquired this year and wanted to bid on the Ford vehicle, but was only allowed to put down 50, telling me I don't have enough for a higher bid, but I do and would like to go higher.thanx

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5:35 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Publishers Clearing House / PCH.com - shipping and handling

To Whom it may concern: I would order a lot more of your things if the shipping and handling were not so high. You need to add it into your price of the item or it needs to come up before sending in what you are ordering. I have selected things many times and then looked at the cost of shipping and handling and cancelled before I ever sent orders in. You need to do something about this for your customers. Thank you!

Read full review of Publishers Clearing House / PCH.com and 13 comments

Publishers Clearing House / PCH.com Customer Reviews Overview

Publishers Clearing House, commonly known as PCH.com, is a direct marketing company that offers a variety of products and promotional offers. Its services include sweepstakes, prize-based games, and a range of merchandise. The company is well-known for its prize patrol, which surprises winners at their homes. PCH.com also provides online games and contests that engage users with the chance to win cash and other prizes. Customers can access these services through the company's website.

Publishers Clearing House / PCH.com In-depth Review

Website Design and User Experience: The website design of Publishers Clearing House (PCH.com) is clean and user-friendly. The layout is intuitive, making it easy to navigate through different sections and find what you're looking for. The color scheme is pleasant and not overwhelming, enhancing the overall user experience.

Sweepstakes and Prizes: PCH.com offers a wide range of sweepstakes and prizes for its users. From cash prizes to luxury cars and dream homes, there is something for everyone. The variety of prizes keeps the excitement alive, and the chances of winning are fair and transparent.

Trustworthiness and Legitimacy: Publishers Clearing House has been in the industry for decades, making it a trusted and legitimate platform. They have a strong reputation and have awarded millions of dollars in prizes to winners over the years. PCH.com operates under strict regulations and ensures that all sweepstakes are conducted fairly.

Customer Support and Communication: PCH.com provides excellent customer support and communication. Their customer service team is responsive and helpful, addressing any queries or concerns promptly. They also keep users informed about the latest sweepstakes, winners, and updates through regular email newsletters and notifications.

Privacy and Data Security: Publishers Clearing House prioritizes the privacy and data security of its users. They have robust security measures in place to protect personal information and ensure that it is not shared with third parties without consent. PCH.com also provides clear information about their privacy policy, giving users peace of mind.

Payment and Redemption Process: The payment and redemption process on PCH.com is straightforward and hassle-free. Winners are notified promptly, and the redemption process is well-guided. PCH.com offers multiple payment options, including checks and direct deposits, making it convenient for winners to claim their prizes.

Overall Customer Satisfaction: PCH.com has a high level of customer satisfaction. Users appreciate the transparency and fairness of the sweepstakes, as well as the exciting prizes on offer. The user-friendly website design and excellent customer support contribute to a positive overall experience.

Additional Features and Services: In addition to sweepstakes and prizes, PCH.com offers various additional features and services. These include online games, daily lotteries, and a rewards program. These additional features enhance the overall entertainment value and engagement for users.

Complaints and Resolutions: While no platform is perfect, PCH.com handles complaints and resolutions efficiently. They have a dedicated customer support team that addresses any issues promptly and works towards finding a satisfactory resolution for users. Users can reach out to them through various channels, including phone and email.

Comparison with Competitors: Publishers Clearing House stands out from its competitors due to its long-standing reputation, wide range of prizes, and user-friendly website design. While there may be other platforms offering similar sweepstakes, PCH.com's trustworthiness and overall customer satisfaction make it a preferred choice for many users.

How to file a complaint about Publishers Clearing House / PCH.com?

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1. Log in or Create an Account:
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Publishers Clearing House / PCH.com in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with the company.
- Mention key areas of concern.
- Include relevant information about any transactions with the company.
- Explain the nature of the issue.
- Describe steps taken to resolve the issue and the company's response.
- Share the personal impact of the issue.

5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

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Ensure you follow these steps to effectively file a complaint against Publishers Clearing House / PCH.com on ComplaintsBoard.com.

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Contact Publishers Clearing House / PCH.com customer service

Phone numbers

+1 (800) 459-4724 +1 (800) 392-4190 More phone numbers

Website

www.pch.com

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