Publishers Clearing House / PCH.com
reviews and complaints

I have seen several "rip off" type complaints against Publishers Clearing House.
I have entered PCH contests for over 40 years, by mail, phone and now online, and never won a thing.
I am constantly bombarded with Mindless Searchs, Offers for overpriced, cheap products made in China, endless begging for me to buy something, and the Happy, Smiling Face of Danielle Lam showing how I can be a winner and waving "money"
online.
I wonder IF anyone ever does win?
I do keep trying. I wonder if I am wasting my time.
Other consumers seem to agree with that.
Comments, that are constructive, will be welcome.

11/4/19. Received a call from PUBLISHERS CLEARING HOUSE. Said I won. Told to call 516-441-8953. I did not. Said this was an legitimate call. Then again said I won. Said to go to PCH.COM to check. Nothing there. A scam?!?! How do I check this out when I don't know what I am looking for? Has this been reported by others who have received these same calls?

When I received my 3-1- Miniature they looked dead. The paper that came with it said they would look small but would grow quickly. My question is how long do I wait for the little cuttings to grow or show some green before I realize I was right and they were dead upon arrival.? I think I should have seen some improvement since their planting. I really feel that they were dead upon arrival, , and would appreciate it if you would send a replacement for them. Thank you for your time...Roberta Playle

On my recent emails where it enters my name into the contests(has the orange bar showing progress), the bar stops half way and won't go any further. I've not changed any settings. This has happened several times. Also, not able to load the home page where can do the 'scratch offs'. Again, no changes to my settings. Only change is going from ATT internet to EarthLink.

Whoever designed this companies selling method has very cleverly used fear of losing, sending junk to customers, thinly disguising threats that you will "lose out" if you don't purchase said junk and using intimidating mind games for those people desperate to want a better life through winning the money. I should put the Federal Trade Commission and Consumer protection companies on speed dial. This is one of many companies getting away with these thug tactics that I have run into this last couple years. All of the complaints against PC H i have experienced are the same ones posted here by other people. I am filing a complaint with the FTC and FCC as well and I urge you all to take the time to file complaints on PCH!

Don't bother to play these games they are rip offs. played over 50 games and chose the same item out of 5 and never got a winning number ...next choice switched item and my previous item came up the big winner. These games are bull. You will not win ever the same people keep winning and I bet they work for PCH. Don't get hooked by this business...scam scam, scam.

I recently fell for the PCH ploy and regret it! I've been bombarded daily with physical mailings and emails. Unfortunately, I am partially to blame, since I unwittingly responded to some of these mailings and purchased items that are over priced, inferior in quality and made mostly in China. Shipping and handling charges are exorbitant and in most cases more costly than the purchased items. Never again PCH, never again!

I have been talking to him for 3 months he has been trying to get 250 to 2100 out of me for my prize winnings im mitizi ann green my phone number is [protected] he talks to me on phone very rude to me says lives in Florida phone number is 7863222783 he asked me to marry him he says i don't pay for prize we wont meet says i need to pay with Amazon card he has really broken my heart please is this real Howie guja

Every time I try to Play PCH Games, my computer wind up with At least 3 PUP Trojans. My Software system catches them and warns me. PCH is the only site this happens with. Please fix this issue or I will have to stop Working with PCH on the prizes. I will also have to post on facebook about the issues if not fixed.
I hope whoever is reading this cares enough to fix or get this issue fixed.

customer ID: [protected]; order # [protected]; when items were open to wash before using as a gift, the 2nd container in the set was torn (one of 4 locking flap on the lid for container was torn). please let me know what I should do, send the the whole set, send just the one container or send just the lid? I sent full payment earlier for this item.
thank you
[protected]@gmail.com

My customer is #[protected]. I ordered item #26619N, when it came it had no magnets on it. Also in the package there was an order of toilet cleaning things. Which I had not ordered. I called customer service to explain the problem and they promptly ratified it, they are sending me a new clipboard with magnets on it. I thought that the problem has been solved. Boy was I wrong. They told me that I had to ship back the toilet bowl cleaners so I did add a cost of $17.34 . Two days after shipping that out and paying for it I received item number 54795W Hedgehog Shoe Brush. I did not order this. Until you open the box you do not know what is in it I was expecting the magnetic clip board but inside the box was the hedgehog shoe brush. I called the customer service and the man I talk to told me I can either ship it back or pay half price for it. Keep in mind that I just had shipped back the toilet cleaners that I did that order. Now I have to ship this back which will be quite a bit more money than the toilet cleaners. Talking to the customer service person did not get me anywhere. I asked to talk to a supervisor but there is no supervisor to talk to he said I have no choice I need to send it back or buy it for half price which will add up to $23.00 +taxes for something I didn't order and do not want. I feel this is not right And really not fair. If anybody can help me with this matter I would greatly appreciate the help.

I have looked through pch products online for months now. I have never placed an order, even though, I am asked to constantly. Today I received 2 over size trash bags in the mail with a bill. I need to let you know that no order was placed, and how do I send the unwanted product back. I have since quit playing the pch games in my dissappointment. This behavior seems almost scandelous. PCH has lost not only my respect, but, my further interest in them.

I received a bill for Southern Living magazine subscription for $21.? and another bill for a bug zapper. Both items I did not order. I only ordered the American flag pens. I already have a subscription for Southern Living from PCH ending Fed. 2020. I was willing to pay for that till today I see a bill for a bug zapper which I did not order. I order one long ago. I wish that you cancell both orders . Let me know what you are going to do. I know when I try to enter your prizes that some how I get an order/entry and I cancell same.

Hi my name is Denise Jones and I have a problem there is a person by the name of Kenneth G Seidel that is pretending to be with y'all this person has stolen my Facebook account with all my information and pictures of my kids and family and he's also useing my messenger profile with y'all pictures on it messaging other people telling them that they have won some money I think he needs to get in trouble for what he's doing that person has also text me calling me all kinds of name's if y'all can do something about this please let me know

Last fall I received the bulbs from my entry.
The tulip bulbs only four of the five came up and bloomed.
The black and pink irises only one came up and never bloomed.
The red strip iris never came up.
The purple irises only half are coming up but no sign of blooms.
I spent more money on these bulbs through pcs that I could have else where.
I am very disappointed with PC H and will let my family and friends NOT to order any flower bulbs.
I would very much like a refund!
Thank you.
Lyn Sheets
5780 N Eberhart
Harrison Michigan. 48625

I placed four orders. In one case it was a two item order.Only one item received but the invoice was for both items. Contacted customer service and was informed that the missing item was 'out of stock' just pay for the item received.No offer of an amended invoice.
Another order had a missing item. Again I contacted customer service and was promised that the missing item would be reordered. Again it was never received so I sent an. email to PCH requesting an amended invoice for the one item received.
Needless to say one was not sent. However I did receive an email from PCH requesting that I RETURN the missing item when received.
Upon checking my order details on line I saw that the missing item was simply cancelled and that a LATE FEE had been added to the invoice.
I was so disgusted that I paid but I never want to deal with PCH again.
Management should to get to grips with their ordering and customer service departments as their quality control is a disgrace.
Customer ID # [protected]

The advertisement and the information on the box indicate that the "day & night car visor" can be seen through. It cannot and is no more useful than the regular visor. I wish to return it and not be charged. How do I do that? I had alwys assumed that anything produced by Bell & Howell would be of top quality and am surprised that this is not the case.

(1) I recieved the package but the product was ot in it. The envelope was empty.
Code MWK4
Item No. 54702M
Product Decription- 18 Pc Nail Set
Item Price $9.95
S&H- $4.99
Tax. $.90
Total Price $15.84
Customer No. [protected]
Order No. [protected]
(2) I am beginning to wonder after and the 12 years and the multiable no. of entries why I have not won something. I am beginning to think this is a scam for me to just keep ordering products. and after reading reviews I am becoming more convinced and skeptical. Then after recieving the empty envelope today I am some what convinced it is. My relative is a Lawyer and He advised me not to pay for this product but to let you know what happened.

I was sent an item I never ordered from pch.com. In fact, I have never ordered a single item through them. When I received a notification, I sent an email stating the above, and told them to cancel it immediately, that I would not accept the item; it would be returned to sender. I also called the 800 number, and spoke with James, who said it would be cancelled within 24-48 hours. Three weeks later, the item was sent to me. I did not sign for it. It was at my front door. I believe I have 5 days to return it to UPS without charge. but I have yet to speak with them.
Notification was on 4/24/19; I sent email to them canceling the order I never made.
Spoke with James at 800 number on 4/25/19. On 5/15/19 the box was delivered.
I would appreciate assistance in this matter.
I hate this company for trying to swindle me.