The complaint has been investigated and
resolved to the customer's satisfaction
ProKleanBad service

Your order was cancelled when you refused to respect our published order policy. We waited a couple of hours and still you refused to reply.

Maybe you should learn to check your email?

With all that being said we do not tolerate customers that do not provide the information that we require to complete the transaction and that become belligerent when we ask then to comply.

As regards complaints online we are aware of them and they typically involve scammers that have been discovered by our security department and banned from our website.

Hopefully we have cleared up any confusion that you may have about how we conduct our business.

As our products are the most effective available our engineering staff would like to wish you success on your urine removal project,


  • Ca
    Cathy Stevens Sep 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This complaint posted by Karen Sicotte aka Karen Seacot aka Regina Jones is untruthful.

    Karen Sicotte aka Karen Seacot aka Regina Jones was kicked out for trying to ship to a blind post office box in Port Orchard WA 98366.

    We pointed this out to her and referred her to our order policy when she became very belligerent.

    Those of you that own your own business or are in management know that you cannot tolerate individuals trying to commit Fraud.

    She was offered an opportunity to correct the order but became even more incensed.

    Karen Sicotte used the initials R.N. after her name.

    We are not sure if this stands for Registered Nurse or Really Nuts.

    It appears that Karen is in need of a serious psychiatric intervention.

    As we said before we do not tolerate scammers here.

    0 Votes
  • Er
    Ernest Feb 08, 2009

    Do not purchase products from this is bogus and if you research the complaints on Google you will find that there are many people unhappy with the way this company conducts business, slandering customers as you can see by the posts, and refusing to sell products. This owner not only makes nasty remarks about customers on his site he actually posts customer disagreements and slanders customers. Be smart and find another company to deal with. It is unfortunate this company has a poor business format and product. Go elsewhere or from the looks of it, you too could become the next victim. Go ahead and read the site comments then research the complains about PROKLEAN on any search engine...there are many UNHAPPY customers!

    0 Votes

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