Madam/Sir,
Please contact Norton Support to have the charge on auto renewal reversed. According to Symantec, refunds can be processed if it's within the 60-day money back guarantee. So better contact them ASAP. Their tech supports would be happy to assist you with this issue. Just have your billing statement and email address(so they can pull up the records).
For your information and guidance here's their contact information:
[protected]
9AM to 9PM Local Time
Hello!
No need for you to worry about the charge because Norton tech support would be very happy to assist you reversing the charge.
Here's what actually happened (or somehow happened.)
Maybe you used Symantec product before and you purchased it online. Symantec has this feature called Annual renewal wherein it automates the renewal process to save you and other customers from the hassle of manually renewing their subscription yearly. BUT, prior to being charged for their annual renewal, an email will be sent( i think that was 30 days before subscription ends) and that email contains a prebilling notification and it will give you an option to OPT-OUT of this renewal. But if you wish to continue, just ignore the email and the renewal proceeds after 15days. Now you will ask me, "I didn't receive any emails". Maybe the email went on your Junk/Spam Filter OR the email associated with you Norton account is already invalid (this commonly happens if you lose subscription with ISP's like verizon, comcast, at&t, etc)
Just contact Norton Support at [protected] and have your billing statement and email or order number(if present)
thanks!
Hello!
No need for you to worry about the charge because Norton tech support would be very happy to assist you reversing the charge.
Here's what actually happened (or somehow happened.)
Maybe you used Symantec product before and you purchased it online. Symantec has this feature called Annual renewal wherein it automates the renewal process to save you and other customers from the hassle of manually renewing their subscription yearly. BUT, prior to being charged for their annual renewal, an email will be sent( i think that was 30 days before subscription ends) and that email contains a prebilling notification and it will give you an option to OPT-OUT of this renewal. But if you wish to continue, just ignore the email and the renewal proceeds after 15days. Now you will ask me, "I didn't receive any emails". Maybe the email went on your Junk/Spam Filter OR the email associated with you Norton account is already invalid (this commonly happens if you lose subscription with ISP's like verizon, comcast, at&t, etc)
Just contact Norton Support at [protected] and have your billing statement and email or order number(if present)
thanks!
Hello!
No need for you to worry about the charge because Norton tech support would be very happy to assist you reversing the charge.
Here's what actually happened (or somehow happened.)
Maybe you used Symantec product before and you purchased it online. Symantec has this feature called Annual renewal wherein it automates the renewal process to save you and other customers from the hassle of manually renewing their subscription yearly. BUT, prior to being charged for their annual renewal, an email will be sent( i think that was 30 days before subscription ends) and that email contains a prebilling notification and it will give you an option to OPT-OUT of this renewal. But if you wish to continue, just ignore the email and the renewal proceeds after 15days. Now you will ask me, "I didn't receive any emails". Maybe the email went on your Junk/Spam Filter OR the email associated with you Norton account is already invalid (this commonly happens if you lose subscription with ISP's like verizon, comcast, at&t, etc)
Just contact Norton Support at [protected](US) and have your billing statement and email or order number(if present)
thanks!
Hello!
No need for you to worry about the charge because Norton tech support would be very happy to assist you reversing the charge.
Here's what actually happened (or somehow happened.)
Maybe you used Symantec product before and you purchased it online. Symantec has this feature called Annual renewal wherein it automates the renewal process to save you and other customers from the hassle of manually renewing their subscription yearly and also to ensure the continuity of protection you receive from Norton. BUT, prior to being charged for their annual renewal, an email will be sent( i think that was 30 days before subscription ends) and that email contains a prebilling notification and it will give you an option to OPT-OUT of this renewal. But if you wish to continue, just ignore the email and the renewal proceeds after 15days. Now you will ask me, "I didn't receive any emails". Maybe the email went on your Junk/Spam Filter OR the email associated with you Norton account is already invalid (this commonly happens if you lose subscription with ISP's like verizon, comcast, at&t, etc)
Just contact Norton Support at [protected] and have your billing statement and email or order number(if present)
thanks!
P.S.
you can actually have norton back to your machine because tech will try to keep you as a customer. they will give norton(i think) for half the price plus some tech might give you additional 6-months so you're ike getting 1yr and 6 months for 34.99
Hello!
No need for you to worry about the charge because Norton tech support would be very happy to assist you reversing the charge.
Here's what actually happened (or somehow happened.)
Maybe you used Symantec product before and you purchased it online. Symantec has this feature called Annual renewal wherein it automates the renewal process to save you and other customers from the hassle of manually renewing their subscription yearly and also to ensure the continuity of protection you receive from Norton. BUT, prior to being charged for their annual renewal, an email will be sent( i think that was 30 days before subscription ends) and that email contains a prebilling notification and it will give you an option to OPT-OUT of this renewal. But if you wish to continue, just ignore the email and the renewal proceeds after 15days. Now you will ask me, "I didn't receive any emails". Maybe the email went on your Junk/Spam Filter OR the email associated with you Norton account is already invalid (this commonly happens if you lose subscription with ISP's like verizon, comcast, at&t, etc)
Just contact Norton Support at [protected] and have your billing statement and email or order number(if present)
thanks!
P.S.
you can actually have norton back to your machine because tech will try to keep you as a customer. they will give norton(i think) for half the price plus some tech might give you additional 6-months so you're ike getting 1yr and 6 months for 34.99
Sir/Maam
No need for you to worry about the charge because Norton tech support would be very happy to assist you reversing the charge.
Here's what actually happened (or somehow happened.)
Maybe you used Symantec product before and you purchased it online. Symantec has this feature called Annual renewal wherein it automates the renewal process to save you and other customers from the hassle of manually renewing their subscription yearly and also to ensure the continuity of protection you receive from Norton. BUT, prior to being charged for their annual renewal, an email will be sent( i think that was 30 days before subscription ends) and that email contains a prebilling notification and it will give you an option to OPT-OUT of this renewal. But if you wish to continue, just ignore the email and the renewal proceeds after 15days. Now you will ask me, "I didn't receive any emails". Maybe the email went on your Junk/Spam Filter OR the email associated with you Norton account is already invalid (this commonly happens if you lose subscription with ISP's like verizon, comcast, at&t, etc)
Just contact Norton Support at [protected] and have your billing statement and email or order number(if present)
thanks!
P.S.
you can actually have norton back to your machine because tech will try to keep you as a customer. they will give norton(i think) for half the price plus some tech might give you additional 6-months so you're ike getting 1yr and 6 months for 34.99
