Hi Aikaterini. Please reach out to our contact centre for refund assistance. You'll find their numbers here https://www.etihad.com/en/help/contact-us . Thank you. *Ari
Hi Prinka, I can see that we've replied to you on Facebook earlier. I'd also suggest that you remove your booking details here as these are your personal information. Thank you. *Ari
Sorry to hear about the wait, Ketan. I'll have our ticketing support look into you case and contact you for updates. Thank you. *Ari
Hi Nighat, I am very sorry to learn about what happened.
I hope you managed to rebook your flight already. If you still need assistance, please send us your ticket number via Facebook Messenger or Twitter DM and we'll do our best to help. Thank you. *Ari
Dear Sreemol,
Please contact our Guest Relations Team via the Feedback Form on our website. They will be able to investigate this further.
Thank you. *Rose
Dear Pooja,
As we advised on Instagram, please get in touch with our Guest Relation Team via our Feedback Form who will be able to investigate this further.
Thank you. *Rose
Dear Chandrima,
Please contact us via our Social Media channels if you have still not received the refund so that we can chase this up with our Refunds Team.
Thank you. *Rose
Dear Sonia,
Please contact our Guest Relations Team via the Feedback Form on our website. They will be able to investigate this further.
Thank you. *Rose
Dear Safeer,
Please contact us via our Social Media channels if you have still not received the refund so that we can chase this up with our Refunds Team.
Thank you. *Rose
Dear Doha,
Please contact our Baggage Claims Team via our Feedback Form who will be able to assist you with your baggage complaint.
Thank you. *Rose
Dear Natalie,
We have asked our Guest Relations Team to look into this and contact you via email for further details.
Thank you. *Rose
Dear Francois,
Please contact our Guest Relations Team via the Feedback Form on our website. They will be able to investigate this further.
Thank you. *Rose
Dear Animon,
Please call our Contact Centre who will assist with amending your booking for your selected dates.
Thank you. *Rose
Dear Dr. Hadeel,
Please contact us via our Social Media channels with your ticket number so that we can investigate this further.
Thank you. *Rose
Dear Kerrie,
Please get in touch with your Sales Respresentative for further assistance with the refund process.
Thank you. *Rose
Dear Azza,
Please contact our Guest Relations Team via the Feedback Form on our website. They will be able to investigate this further.
Thank you. *Rose
Dear Memo,
You may call the numbers listed on our website or contact us via our Social Media channels with any future queries that you may have.
Thank you. *Rose
Dear Retish,
If you have booked directly with us, please call our Contact Centre.
If you have booked with a travel agency, please contact them directly for assistance.
Thank you. *Rose
Dear Raya,
Please contact our Guest Relations Team via the Feedback Form on our website. They will be able to investigate this further.
Thank you. *Rose
Dear BB,
Please contact our Guest Relations Team via the Feedback Form on our website. They will be able to investigate this further.
Thank you. *Rose
Dear Neslie,
Please contact our Baggage Claims Team via our website and they will be able to assist you further.
Thank you. *Rose
Dear Parvathy,
If you have booked directly with us, please call our Contact Centre. If you have booked with a travel agency, please contact them directly for assistance.
Thank you. *Rose
Dear Mohammed,
As you have booked via a third party, please contact you travel agency for assistance with rebooking your ticket.
Thank you. *Rose
Dear Mian,
As you have purchased your ticket via third party, your travel agency will be in the best position to advise on the ticket charges.
Thank you. *Rose
Dear Aeida,
Please contact us via our Social Media channels with your booking reference so that we can look into this for you.
Thank you. *Rose