i called cincy bell on sun to request a new movie channel, it took 4 more calls back to ask why my request was not initialed, each time i called changes were made to my account, all of them wrong, and each time i was told my bill would be lowered d/t a great offer, but I NEVER GOT MY ORDER STRAIT on day 3 alll my cable channels were turned off and all i had was movie channels. this service makes me miss time warner cable and i never thought i would say that!
