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Valerie

US
Registration date: Apr 03, 2009
715 helpful votes

Valerie’s comments

One stop motors lied to me. This company is owned by Rob Wilder -- he is the only name listed on the business entity info at Nevada State Corp. Those who have been deceived by this company need to complain to the Nevada Attorney General and also the Attorney General of their state. Likewise, complain to the FTC consumer office. Be heard and make a change.

They charged me 499.00 for their services -- I was successful at getting this removed from my charge card but it wasn't easy. [redacted] seems to credit this company and they have listed, over and over again, their support -- don't be fooled. Just google onestopmotors complaints and the real word will be heard. They prey on those who advertise on other sites.
Fake profiles, misleading contacts, con artists, I plus on 3 occasions they deleted my essay!?! At least half of the female members are too good to be true--they're fake, I'm sure! Others are sweaty fat dudes sitting at internet cafes in Botswana posing as American women----yuk! The thought that I flirted w/these dudes, yuk, yuk, yuk! Women that I actually reached said they had similar probs with guys online getting nasty and rude to them. Stick with matchmaker or other reputable sites... it's worth the time to research them beforehand. If they try to bill me a 2nd time--heaven help them!
I went into smart styles in the fern creek wal-mart in Louisville to get my hair done. There is a lady that works there that is always rude and I'll be *** if she was there that day. But, I went a head and signed in because I seen that other girls where there. As I sign in. I was given a dirty look by that rude lady Chris. With out me even stating what I would like done she told me it was going to be a 3 hour wait. This is something She has told me many times before. But as the time before there was no one having there hair fixed That I could see. I asked her why is that. She then gave me a explanation that she was doing a prom wet set hair style. And the girl was under the dryer. I mean I know I'm not a stylist or anything. But, I know a wet set keep un under the dryer for a while. I then became angry that yet again my business was being turn away. And I then ask could the other stylist could do my hair. She then told me they where not doing hair that day. I was very angry and ask for a customer service number. And Told her she was a terrible manger to turn away my business and I would not come back. As I walk away She called me a *** under her breath and I then lost it. I went off on her and walk out of wal marts door and down to the other door to the picture me I work at.

To call Cs. I left a message. And Here walks up a wal mart manger state he want my mangers number because I had threatened the stylist. And in fact I did not. I got in trouble even though I was off the clock and I was a miss treated customer. The wal-mart manager never asked why I was upset. on top of it Cs never call back and she still works there. I did start going to Sam and I love it. I guess she didn't know I spend 100 dollars every time I get my hair done.

I don't work at that wal-mart anymore.

But, I am still very angry.
Sep 18, 2008
9:17 am EDT
I am just starting to deal with this and am embarrassed to say i only half noticed this random $14.95 Easy Saver charge that meant nothing to me. I kept meaning to look into it but was always too busy and have been getting ripped off now for several months. I am still hopeful perhaps my bank will address. It's insane rip off and i never signed up for anything at all. I can't believe Proflowers does this and will of course, never use them again. Which was unfortunate because my godmother liked the flowers -- but not for $75 or $89more than i had authorized!
Sep 18, 2008
9:22 am EDT
This i know, the thugs are true I'm sure, they brought coaches back for service work only so the banks thought sold units were still at the store for sale, this practice was carried on for a long long time... revolution rv represented all that is wrong for any industry... and they hopefully go to prison. not paying their employees but keeping cash so they could disappear is amazingly wrong and hopefully they are afraid to grab the soap in prison is what they face for doing what they did... bad people and karma is a strong thing, and won't be overlooked!
Sep 18, 2008
9:37 am EDT
I am very upset and disturbed. I just want to know how I can get my money back too. I don't want, nor do I need to be a member of another online catalog company. They all seem to offer the same items... I think these people are a part of congress because they have no problem telling lies just like most of the politicians. I don't know if anyone out here has actually purchase anything from the catalog, but I sure hope you didn't lose more than the initial 37 dollars. They should be arrested for misleading consumers
Sep 18, 2008
9:47 am EDT
Well, let me start off with the fact that Ironwood called me and told me the tech would be here on Tue. @ 4 to install. I was here and he never showed. Not even a courtesy call to say he wasn't showing. I waited until 7 and then called DTV directly. They tried to get in touch with the dispatcher to find out where he was but they never picked. I was on the phone for an 1 1/2 hours. I have been calling every day to try and figure out what is going on. It is now more than a week later after my initial installation and I still have no DTV. I got a hold of Ironwood and they said that the reason why was because they didn't have the correct equipment and that she couldn't give me a new schedule date. Well, as pissed as I was I got DTV back on the phone only to find out that the real reason was because Ironwoods techs aren't trained to install the new dish and that they have to go through a month of training. Now I won't have my dish installed until sometime in October. So much for the NFL network. Ironwood, you suck ***!
Sep 18, 2008
10:00 am EDT
I was charged $12.95 from this OAN so called service. I called my local phone company & complained. I needed to call OAN which I did. I was refunded the $12.95. I called my local phone service company and asked to have a BLOCK put on any add ons to my bill. They can do that and did so. I suggest that everyone do that because a few months before that I was charged by some ILD company. This is certainly an illegal & deceitful tactic by these rip off companies. PLEASE CALL YOUR PHONE CO. & ASK THEM TO BLOCK ADD ONS.
Sep 18, 2008
11:24 am EDT
The "installation specialist" came to install our new HD DVR service with Direct TV. We were so excited. The "specialist" took about 3 hours to install our satellite on the roof and the receivers. When he finished, he informed us that he didn't have any HD DVR receivers and that he installed a regular HD receiver until next week when someone would come switch them out. That is when the nightmare began.

The following week a different "specialist" came to finish up the job. When asked if he had our new HD DVR receiver, he said that we would have to purchase the one that had been installed last week before he could switch it out with the DVR. As he observed the work that had been done the previous week, he asked if Direct TV had done the work and just shook his head. He said the wrong wiring had been used and nothing had been grounded.

During that week, our brand new $3000 TV had developed a small green dot on the screen. Put the two together? After exhausted and numerous attempts to rectify the situation with Direct TV, we canceled our service. Two months later, our credit card was billed $1283 from Direct TV.

I called the credit card company and told them an unauthorized charge was made to my account. They told me to call Direct TV first. Of course I dreaded this conversation because I knew what a horrible company I was dealing with. Long story, short, they charged me a cancellation fee because we canceled our contract before two years. It didn't matter that we never received our HD DVR or for the service that they had been charging us for a DVR.

I am still in dispute with Direct TV but I advice against using them when there are so many other good providers.
Sep 18, 2008
11:36 am EDT
I find it particularly disturbing that singlesnet attracts so many Nigerian Scammers. I wrote to complain and the administrators blew me off. In case anyone doesn't recognize a scammer by now here are the signs: 1st contact they want you to set up an IM on Yahoo. Second contact they start telling you how much they love you. They also do not have proper English or phrasing of sentences. Just a heads up for those who haven't been through the drill.

Overall my experiences with Singlenet have been negative. The men do not post current pictures and are usually older then what their profile claims.
Sep 18, 2008
11:50 am EDT
Hydroderm is a scam they advertise free sample but in fact they charge you 82 dollars every month on your credit card no way to stop them if you sign up to receive the 5.95 free sample... Do not fall for this scam safer to buy out of a store, After you order it from the web site the numbers they give you to return it or cancel your order do not work and they enroll you into a program of which you are billed each month for their product, with no way to cancel... TOTAL SCAM DO NOT FALL FOR THIS.
Do not touch this site, as it's a total ripoff, claiming complimentary ringtones. When you call their 800 number they basically tell you that you agreed to a $9.99 charge to your cell phone bill. I don't know how they can charge your carrier for an external service. I will hunt these guys down... I'll find their ASP and let them know about this scam.

Do not use AOL Travel, the sponsor of the azlyrics.com site from which I launched the flycell.com site. I sent azlyrics.com an email telling them to remove flycell.com from their site.

Contact Alberto Montesi, Flycell CEO, 212.400.1212.

I'm not as curious about lyrics any more.
Sep 18, 2008
12:10 pm EDT
Magic Jack works sometimes and it doesn't work sometimes. It is more of a novelty or toy than a real phone like Bell South, Time Warner digital, Vonage, Vorizen, and the likes. It is one restart after another, Upgrade this, restart that. Unplug, replug, no answer, garbled, can't hear other end, can't get messages. Do not be tricked by their reviews.

The service is cheap and you do get what you pay for; cheap, unreliable, undependable, non functioning, poor, no reception, frustrating. This service is a pack of lies which will soon fade away. It doesn't work when you need it. If there were an emergency or 911 instance, death would occur because while you're restarting, texting a rep in India, and upgrading, your house would burn down or you would bleed out.
Sep 18, 2008
12:17 pm EDT
I ordered an exterior door with 'professional' installation. They ordered the wrong door, the installer (Ron Grub) arrived late, unprepared, and left early with job unfinished for first install appt. Was a no-show no-call for the second appt. Forgot parts on the third install appt, and was late for the fourth (and I hope final) install appt. I've called Lowes for assistance in getting the install completed and they've been of little help. Since I had to pay up front for the whole thing I guess there was no incentive. I will never do business with the Terre Haute Lowes again. If you find that you have to and they refer you to Ron Grub as a 'professional' installer, get a prescription for valium because you'll need it.
Sep 18, 2008
12:18 pm EDT
I am absolutely not satisfied with verizon... for Heaven's sake, all I want to do is pay my bill. Every time I call they put me on hold for over 20 min and I get transfered from dept to another, I hate them.
Sep 18, 2008
12:20 pm EDT
Our Advanta Small Business card went from 7.9 to 22% with a 2 week notice. We use our card for business travel, and we have had no issues with late payments or any default issues. Our original agreement stated that we would have a 7.99% fixed rate for a lifetime if we did not default. This was a lie, and they threw in enough fine print to mix it up in their favor. When we called to try to establish a better rate, they would not even consider a change on our behalf, even though we had been excellent customers and had an excellent credit score.

It is not worth a lawsuit, but I want everyone to know that this is not a company to be trusted!
Sep 18, 2008
12:23 pm EDT
I live in Tarzana California and have been with Washington Mutual since 1998. For the past year they have nickel and dime me, even thought their sales pitch is that they don't. I have never been so angry at this bank. Twice in this year they have taken $10.00 from my savings for too much on-line banking and then because of a refinance question and they never tell you they are doing this until you check your account. I think this is horrible, they are getting as bad as Bank of America. They should be held accountable.
Sep 19, 2008
7:07 am EDT
I applied for a loan from this company ---200 Cash--- and they took $19.00 from my checking account while I have yet to hear if the loan was approved. They took a second $19.00 four days later ---a total of $38.00. I have informed my bank not to pay any other charges coming from them.

I, too as others, can not get a completed telephone call and email is returned. I am disabled and only get a small SSDI check and the loan was needed as I had death in the family and needed to get to the state where my brother lived when he was killed.

200 Cash caused me to now be almost $100 overdrawn due to the bank fees. I really wish someone would help us recoup what we have lost to the company ---including the fees charged by my (our) bank(s).
October 2007 I decided to go with T-Mobile. I called them up and found out if I did it online that I could get a 1yr contract instead of the 2yr normally you have to sign up for in the store. The lady I spoke with was extremely nice, answered my every question and got me all set up. I ended up getting the T-Mobile wing (most expensive phone they had at the time). I got the MyFaves 600 ($49.99) plan with Unlimited Texting ($14.99), Total Internet Addon ($19.99) and the Insurance ($5.99). Two days later I got my phone, called to activate it, and about 10 minutes later everything was set up, enabled, and even had my number transfered in record time!

I promptly filled out the rebate forms. Since it was a phone order I was missing an order number. I called customer service and they assured me that since it was a phone order that it would not be a problem and
they would 'note my account'. I verified all the information needed for the forms with the representative and sent the forms off the next day.

The problem started a few weeks later...

I realized I was going to need more minutes on my phone so I called and SPECIFICALLY asked if I could upgrade the minutes on my phone (to the MyFaves 1000 for $59.99) with no problems. I wanted to ENSURE that I wasn't going to incur any additional fees, or have my account 'renewed', 'extended', or any of that other crap. I was assured that since I was upgrading it wouldn't be a problem (I figured if you downgrade they hit you with fees pretty hard to discourage downgrading).

I downloaded Google Maps on the phone (the *ONLY* thing I ever installed on the phone). After about a week of use I noticed the phone was locking up. It would show the home screen, and you could hit the Power button to turn the light on and off, but it would never receive any phone calls, or text messages. It wasn't until I would try to make a call, or send a text message that I would realize it was locked up. I would have to pull the battery out of the phone to get it to turn off to reset it. I thought it was me trying to run too many things on the phone, or having too many text messages in my Sent or Inbox, so I tried to keep a better eye on it.

A few weeks later I received a note that my rebate had been denied since I didn't supply all of the information requested. I once again called up customer service to find out what was going on since I was 'assured' that this wouldn't be an issue and that my account was 'noted'. They were pleasant enough, apologized, and credited the rebate amount to my account. I then mentioned my issues with the phone and she said she'd put me in touch with the tech guys who handle the smartphones. I was on the line with them for about 2 hours. They had me clear out my text messages and checked to ensure I didn't have too many things installed. I told them the ONLY thing I had installed was Google Maps. In the end they had me do a hard reset of my phone, without telling me all my data would be lost. They assumed that I had my phone backed up on my computer. I use Thunderbird, so I can't backup my Contacts though. When it was all said and done my phone was completely reset and I was told not to install anything on it since it would cause it to lock up.

The next week my phone locked up several more times. I made sure I had no more than 10-20 text messages in my Inbox and Sent, and I did not install any programs on it. I also had all kinds of problems connecting to the internet (just checking gMail). Actually, it wasn't the internet, but T-Mobile's network that wouldn't connect. It would try for several minutes and wouldn't connect. Sometimes I could turn the
phone off and on and it would connect, but usually it still wouldn't work. I was lucky if I got connected 1 in 5 times when I wanted to. After another week or so, and several important missed calls and messages, only made worse by the fact that I have no land line so the only way to get a hold of me is via cell phone, I once again called support. After going round and round with the tech and doing yet another hard reset, I insisted that a hard reset wasn't a 'fix'. The tech finally leveled with me and said the problem was with Windows Mobile, not their phone. He said that doing a hard reset always fixes the problem. I was pretty upset, I bought this phone to use it as a smartphone, and now I'm being told that I can't install anything on it, and that I'm going to have to do a hard reset at least once a week to 'fix' my problem. I flat out asked why they were selling the phones when they (T-Mobile) know that they don't work. He once again said that the 'phone' isn't the problem, the problem was Windows Mobile. At that point I was livid. I said I wanted to swap out my Wing for one of the Blackberry that was at the time $100 less than my Wing. I said I didn't want any kind of rebate or refund, just a straight up swap. He said he'd transfer me to customer service to speak to them about that.

So, I'm blind transfered to CS and I have to explain everything to the CS rep, who of course knows nothing about the technical workings of the Wing. I go round and round for 15-20minutes and they finally tell me
that my only option is to pay full price for a new phone since I'm not eligible for an upgrade discount, and suggested I have my handset replaced (with another Wing). At which point I hang up the phone before
I throw it across the room.

Fast forward about 6 months...

I'm sick of the lock ups and my friend tells me she pays less than $50/month for local calls and unlimited text messages (vs the $100 or so I pay for virtually the same thing). I ask how much it would cost to cancel my account since I only had about three months left. She then corrects me, informing me I have about four and a half months left. I told her my date of signup and asked how that was four and a half months left. She then tells me the date that I changed my plan, and how my year was extended from that date, and since it was in the middle of a billing cycle it was effective the next cycle. So basically they added almost two months my account even after I SPECIFICALLY asked to ensure this VERY THING wouldn't happen! At this point I'm doing the simple math... I could downgrade to the lowest NON MyFaves plan without extending my plan (the MyFaves is the key to the extension) and pay it for the next 4 months (approx $30 * 4 months = $120 or $175 flat). I could then pay $50 for the new service through Revol and the COMBINED total is less than what I'm paying now!

The lock ups are more and more frequent, and I receive notice that T-Mobile is changing their insurance offerings and the new offerings are terrible. I figure now is a good time to get the phone replaced. I
called up tech support, go round and round explaining my issue, and they run me through the same things as before and have me do a hard reset. I insisted that I wanted my handset replaced as I have been offered a replacement before. I was then transfered to someone else (not entirely sure who with), who had me pop out the battery and check some sensors for color (to ensure there was no water damage). They set up the replacement for me in about 20 minutes.

A few days later I receive the new handset. The 'handset' was just the device (no battery or backplate). I wasn't expecting any of the other accessories, but I at least expected the backplate, and hoped for a new battery since mine has a very short life compared to less than a year ago. I followed the instructions in the box on setting up the new handset and checked the Windows Mobile version (since T-Mobile keeps blaming everything on Windows Mobile), and I knew Windows Mobile 6 was out and fixed many of the previous issues. It was an updated version, but only slightly CS OS 5.2.1622 vs something like 5.2.1486.

I set up my contacts and I called up T-Mobile and asked if I could have a free month of the Internet Addon since I paid for it for six month without being able to use it before I canceled it. The short answer was 'No', but they would let me 'evaluate' it for a month and if I canceled it within that time my account would be credited for the time used.

As it turns out the new handset suffers from the exact same issues as the previous. I guess it confirms that the issue is Windows Mobile, but the fact still remains that they are knowingly and willingly selling
these things when they don't work right. I called and canceled the Internet AddOn since again I couldn't install anything, and connectivity was shoddy at best.

Couple weeks later I get my bill. First thing I noticed was that it's twice as much as usual. I immediately flip through the pages and look at the details. First thing I see is that I'm being billed for a partial month for my Internet AddOn. Second thing I see is that I have a $100 charge for 'One time charge for Out of Warranty'. I immediately call up CS. They apologize about the Internet AddOn and refunded me those fees. I then asked about the $100 fee and was told that the phone had water damage and therefor wasn't covered under their warranty. The only water my phone has seen is some rain while it was in my pocket, never a puddle, sink, toilet, etc. I tell the rep that we checked the sensors before the exchange was processed and I was told that it was fine and would be covered under warranty. I was told that the warehouse gets them and they check other 'internal sensors' which showed it to have water damage. At this point I am furious and want to scream. I insist that aside from being in the rain with my phone in my pocket my phone has never seen water. He tells me that rain is enough to set off the sensors. Okay, what I've gotten from this so far is that there are hidden sensors INSIDE the phone that the consumer doesn't have access to see, and that they are so sensitive that they pick up the water before the external sensors. I'm told the phone are tossed as soon as they are deemed to have water damage. So, I send back a phone in complete working order, and some warehouse guy checks the hidden sensors and says my phone has water damage, and that's that, and I'm charged $100 with no say, no recourse, and no proof! I find it hard to believe that the internal sensors showed anything on my phone.

I demanded to speak to a supervisor at this point. the supervisor gets on the phone, I briefly explain the situation (and am amazed that he hasn't been briefed on it already). He states insistently that the fee
*WILL NOT* be refunded. I explained several times my reasons for how/why it isn't possible, and he just states very clearly and very boldly that they *WILL NOT* refund the fees. I tell him that I have no intention on paying the fee. He says that is my choice and then subtly threatens my credit. I went through an extremely rough time several years back and I have busted my butt for years to get my credit in decent shape, and T-Mobile is going to wreck my credit because of this?! I finally remember that I've been paying for insurance on the phone for the last 10 months. I tell him this and ask why this wasn't covered, and I swear I can hear him smirk as he says, 'It would have been if you filed a claim, but you didn't, you replaced it under our warranty, but since it was water damaged it wasn't covered and hence the fee.' Point in fact was that I stated I wanted the handset replaced, I did not specify how it would be replaced, nor did I realize specification was required!

I'm at my wits end! I cannot believe my experiences with this company, I feel they have lied and cheated me from day one. Selling faulty products, lying about contract extensions, and now this 'Out of
Warranty' fee?!?! The normal channels are obviously no help. I'm looking for any other way to deal with this that doesn't end up with my credit damaged, or me paying the $100 fee. I am in complete awe that the company didn't just swap my phone when they were given the chance and ended up with a happy customer. With the announcement of the new Android phone I figured I MIGHT give them another try, but after this last round, there's no way I'd ever do business with this company ever again, and I will make it my personal mission to ensure that every person I know, and ever meet knows how badly T-Mobile has treated me, and screwed me over.
MY daughter went to Ohio to work for the summer. She bought Tmobile phones so we could keep in contact. I'm unable to work been waiting on disability. We have no income coming in now. Tmobile told her she had a rebate of fifty dollars on each phone. She applied, we cut the information right off the box and sent it with the rebate papers we filled in. Didn't want any mishaps. Yet they told us the IMEI number was wrong. I was told how to get it off the phone itself, so I did and sent that number and was told it was wrong. It was what was on the box and on the phone how could it be wrong? Smells like a scam to me and it sticks to high heaven. I think this is a rip off. Anyone else been through this?
I have also filed a complaint with the FTC #[protected] regarding this incident. I am a Stroke survivor, and when I applied for an unsolicited application on what was portrayed to be 0fee low interest rate balance transfer card/combo Shell Gas Card it sounded good on the onset. The sales Rep.(Larry) wouldn't reveal his last name took my information and I upon answering questions made mention before anything else was mentioned that I had one blemish on my CRA a BK7 in 2002 brought on by medical expenses. He assured me that if my payment history since then had been fine that would not impact me. I had checked my FICO score 24hours prior and at 702 felt good about my standing but I expressed my concerns of inquiries counting against me and impacting my score. But the offer of a 4% 0 fee balance transfer from my Wells Fargo in Good Standing sounded attractive. They declined due to Bankruptcy in my past contrary to what the Rep. stated and caused me to gain a black mark (inquiry) that will stay for 2 years. These People are Snakes.

Quite frankly after reading some of this feedback it may be a good thing I never got involved with them. However, the fact that you can disclose information upfront before someone commits to a Hard Inquiry on your CRA Report that will stay with you for 2 years is just underhanded business practice.
My Samsung moniter, 931 B was covered under warranty. It has been five weeks and I still do not have my replacement. After five phone calls, I was told that it was shipped, NOT. When i called back they said they did not have that moniter. I was told they would replace it, fix the one i had, or return my money (four to six weeks). I needed to show poof I bought it.

I opt to take the replacement, I was told that it is the shipping departments fault now, there is a back up. I will call again today.
Sep 19, 2008
8:29 am EDT
I have a 2017 chrysler 300 with hardly 50, 000. miles and the shift is stuck. I went to get in it and put it in reverse and it's stuck in Park. I've seen other complaints about this also. The dealer does not seem to want to help with this problem. Now I have to pay close to 500.00 for a problem that should not happen on a new car. How many people have to complain before something is done and where or how do you go about complaining. Who do I turn to? I'm not sure what to do?
Sep 19, 2008
8:31 am EDT
We will be up and running soon in a new location and new name: Valley RV... I hope some of you can come on down and look at our selection of new and used trailers. Our new lot will be in Lakeside and we will now have service on the same lot as sales. We are looking forward to getting the same great reputation started and making the customer number one... Come on down for donuts and coffee, meet our new sales staff, Rod will operate from his new home office to prevent micro-managing... Thanks again and look for us!
Sep 19, 2008
8:32 am EDT
When we purchased the car we were not expecting to pay such a high note. and over the last and a half it has gotten harder. But we were told that we could not refinance. We wanted to lower the payments, in order to make it easier to make the jpayments. But of course no help from them. I receive a number of phone calls at my job and I am telling them that the primary driver of the truck is my husband and that I would make sure that he gets the messages. They still continue to call me at my job at least two too three times a day. I don't know about you, but that can cause anyone to lose their job. They also, are calling people that I listed on my references when I filled out the paper work to purchase the truck. They are calling them and asking them if they can make the payment for us. This is a problem If I had Known that they were going to be calling my references I would have never given this information to them. Embarrassed!