Where do I begin… Several months ago we started an account with Alltel wireless. We have two lines one is a smart phone the other is not. We did a lot of research on plan cost and phone cost. We thought Alltel was the best match for what we needed. The first two months of our business agreement with Alltel was great. We had wonderful service where ever we were. The trouble started three months into our contract.
We moved to a different city and needed to change our phone numbers to the appropriate area code. We contacted Alltel to do so we spoke to a nice gentleman who said we could change our number without a problem and without charge. We got our new numbers and three weeks later we got our bill with the new number. Two days after that we got another bill with our old numbers claiming we owed $200.00 for closing our old numbers plus we owed them money for the current bill. It took 7 different people at Alltel to fix this problem.
What Alltel had done was a hirer an incompetent person! We were told by the supervisor on duty the (third one we spoke to) the gentleman who switched our numbers closed out our old numbers by closing out the contract and opening a new one, which caused a break in our contract. No notes were ever added to our count with the original phone numbers. OK so this got fixed and we owed just the original monthly bill. We thought everything was going to be fine... What were we thinking...
The following month we get a bill for $50.00 more than what it should have been. We thought we went over or minuets (should have paid more attention to the bill) So we paid the full amount. The following month the bill is even more so we call and only to be told we have two smart phones and that is why our bill is so high. Ok here is the catch we only have one smart phone and one not so smart phone (a normal no bells and whistles phone). We try explaining to Alltel we only have one smart phone they do not want to hear it. We are not outright called liars but as many times as we told them and gave them equipment numbers of the two phones what else could they have been saying... I mean really!
So finally we spoke to someone with some common sense who fixed the problem. The problem we then had is the payment had already been taken out of our account. We called the next day to get a part of the payment they took from our account back so we could pay our other bills. We were told by a supervisor they could not and would not refund our money. They had no way of doing so, they would use the extra money they took out towards next month's bill. We of course tried to explain to them we are hurting like everyone else in the country and need the money back in our account to pay bills. We were laughed at and told it was not their fault we do not pay attention to our billing statements (for real?). At this point we are very angry and ready to cut our ties with Alltel, but they catch you there as well you have too pay $200.00 for each line you cut the contract with. Side Note: Which by the way if you are paying attention the prior month they explained to us the reason we were billed for $200.00 dollars extra was because according to their records we broke contract on the phones we had. Needless to say we had a credit... so we thought. The following month we ended up with a bill. When we called they had no record of the credit and told us we paid what we owed. Finally after talking with several people we got it fixed and owed a small amount of our bill.
We had not had any problems with them for a few months until today. I guess they thought we had not messed with them for a while... We go to check our account balance so we could find out how much money we could spend at the grocery store and on gas after our light bill and other misc. bills came out for the remainder of the week (today is only Monday) and there is no money in our account. We got online and looked at out account and found Alltel took out a double payment. Of course we called Alltel's Customer No Service Line and spoke to a gentleman by the name of Robert. Robert explained this was their mistake and he would fix it. His fixing would take 2 to 3 business days. We tried to we explain our problem of the light bill which had not come out of our account yet. Robert continued to say there was nothing he could do we would just have to accept this as is. Of course we are now seeing red! We decided we are going to cut ties with Alltel at the end of the month we explain this to Robert who out right laughs and says you have one more year with your contract you break it we will get your money anyway. Does anyone else have a problem with this statement?
Needless to say we had to borrow money from our parents to pay the light bill and there will be no going to the grocery store not even for the necessities. I am glad Alltel enjoys putting their paying customers in financial restraints. Not even Sprint Nextel does that!
So to anyone who is looking at going with Alltel I ask that you reconsider or at least weigh all of your options before settling.
--Foodless but I have a cell phone!
6 months ago I decided to try a "free" hydroderm trial for less than $6 postage. I received the package and tried the product, and knowing that it would take more than a month to see results, waited for the next batch.
A further batch never arrived, however I found that i was charged almost $70 for the free trial. Next I was double charged on my credit card for two products I didn't receive. I emailed support, explaining I had been double charged, waited a week, but received no response. I tried emailing again, waited a further week but had no response. I tried calling, and asked to cancel the product.
I have just received my credit card bill and note I have been double charged again - despite never having received goods. When I tried to browse to the website to cancel my membership and make a complaint, it looks as though it has been closed down.
I then tried bodyshape in a search engine and found a new website - but it has only advertising, no contact details, and no membership login so I can cancel my account. So I have been charged nearly $350, received one "free" sample and the worst customer service ever.
I have just called my credit card company and have canceled my card - getting a new one issued... A real hassle but worth it if it means getting rid of this company. I have also asked the credit card company to launch a fraud investigation into Hydroderm.
Tomorrow I intend to call the call center one last time to see if i can get any support. I never even got to see if the cream was real or not - i hoped it would be... but the service levels are so poor, the company practices must be considered fraudulent.
I urge you NOT to subscribe to any free trial associated with is company!
Washington Mutual cannot be trusted, we have had our house for 2 years and just found out they never had the proper paperwork on our house. We are now fighting a battle that could give us our house free and clear due to their screw up. Its been a pain and a lot of stress and I would never wish this shabby company on anyone. We had filed bankruptcy on another property and re affirm on our current house. 3 times the paperwork got faxed to them.We kept making the payments then in Aug 08 we pulled our credit report and surprise the house went into bankruptcy due to them not filing the papers with the court. I never missed a payment in the 2 years we were there now I am only getting calls on the 2nd also Washington Mutual but no contact with the 1st. Went to the deeds office and found where they filed a lost of lien and title on the house in Jan 08 1 year after the bankruptcy was closed. I am really upset but then it might work in our favor cause I just became as mean as a junkyard dog.
I dropped my stang off for a tire replacement on sun 7/27/08 and was told by the service dept mngr that he would have it "rush delivered" in 2 days. When thur came and went we called down there and a diff girl said "he" the service mngr, lied to you it won't be here till mon the earliest. we don't even have 2 day rush delivery. we were pissed but w/e. still needed a tire. So, mon came and we got a call from the mngr that the tire was "here, bruing the car down and we'll put it on for ya". We said you HAVE the car. He said, I do? Yeah and you EVEN have the keys. we just dropped them off with a dude last night (sun). He said he couldn't find my car and long story short it was stolen the ight before. So now i have no tire and no CAR!
He even had the balls to say "well i'll save th tire for ya". lol. we said what the *** we gonna put it on ***!
In Feb, 2008, I decided to get a AT&T bundle discount for DirectTV. I live in a duplex and the other tenants already had DirectTV, so the Tech just connected to their dish which was fine with me. In August, while walking around the back of the duplex I noticed the junction box covers (2) were on the ground exposing the cable connections. I tried to snap the covers back on and they would not close due cables between the two boxes were routed not behind the boxes but on the top side. As such, you cannot secure the covers because of two cables.
I call DirectTV and describe the problem. The young lady ask me if I could just nail a box of the two junction boxes? I said NO and told her their tech had wired it and I wanted it fixed. She stated the 30 day warranty was up. She should work for Ford.
Revolution rv did not follow through on a signed contract to pay off a trailer as a trade in. we purchased a new 5th wheel under the circumstance that revolution would pay off our trade in. Our contract was signed 8/2/08 and I came home on 9/15/08 to find my old trailer in the middle of the street. Of course, with out any keys and our tow hitch which we gave them when we traded it in. Now the bank says I am responsible for both loans!
How is this my fault and responsibility? I honored my part of the contract they should be held liable for theirs.
I concern with a day care at la fitness in puyallup, wa. During the busy schedule it's so many kids there and only two person working, one for the reception and one in charge to watching the kids, what i saw it's not safe for the kids especially a baby, toddler mixed together in one room. They need extra person for the safetyness, they can't handle a lot of kids only two person what happen if the kid got hurts? Are they responsible for that? When i tried asking the front desk regarding the daycare the answer wasn't i expecting for.
Direct TV has no clue what it is doing. My bank sends payments automatically every month. I pay for the football channel separately. After the football channel was paid, Direct TV kept billing me for the football channel. Then they stated they have not rec'd payments. I keep faxing proof of payment (however this fax # has no phone # associated with it). If you have a question, that is a different # and those people do not know what you are talking about. Even after you repeat that you have paid, they don't get it but do state that the people at the end of the fax # should be able to look at the fax in 10 more days. At that point, I said turn the the ***** tv off. I am going back to cable tv. I have never been associated with such independence in my life. Sept, 08.
I had the misfortune of ordering a canon ef 70-300 IS lens that this company posted online at a price that of course was too good to be true. The next day a Sonic Camera representative called me and asked for the 3 digit security code on my Credit Card which sent the first flag up. He then told me that I would require an adapter for this lens in order to use it with my canon digital XTi. I had done some research but did not know definitively either way so I deferred to the advice of this salesperson who then, of course, suggested another lens that would be even better and not require an adapter. He provided a link to his own web site that showed this lens model that was listed for almost $700.00 but said he would sell me special Japanese version that they just got in stock that would end up saving me money. The salesman was so slick and I was so adroitly maneuvered toward my purchase of this lens that I now feel stupid and ashamed for falling into their switch & bait trap. Googling the company reaps scads of consumer horror stories that offer a litany of consumer fraud practices by this company that include: offering tremendous deals on stock that does not really exist in their inventory, switch & bait tactics, deliberately lying and presenting misinformation about products like the apocrophyl "adapter" for the canon lenses they are alleged to be selling, aggressively selling up customers accessories that are extravagantly overpriced or not even needed, draconian return policies that are often dictated on the fly in order to impede and or prevent returns, hidden costs like insurance that inflate the final bill that ends up being much higher than originally quoted prices, and the list just goes on and on. I unfortunately did not start reading all the complaints and horror stories till later that evening after I had placed my order and discovered that the lens I had purchased for $527.00 typically sells for half that price and, to add insult to injury, because the "fancy" Japanese version of the lens I has purchased would end up being a grey market lens without any valid warranty in the United States with documentation not in English. Oh boy. I had read so many stories about how rude, refractory, and insulting their customer service was that I decided to just call them the following morning at 9:00 am their time to tell them I was canceling the order, period, and that if they did fulfill my order for this lens and send it I would refuse shipment. I then called my credit card company and told them I was formally disputing the charge. I do have fraud insurance but don't know how all this will resolve yet but I just refuse to pay these crooks a dime because they outright lied to me and their fraudulent and slick sales tactics have left me feeling completely conned and abused. Never, ever buy anything from Sonic Cameras! If the deals to good to be true then it IS too good to be true and, if you have enough camera knowledge to call them on their lies and make them stick to your original order you'll just get the reflexive e-mail notification a few days later informing you that "they're sorry to report that the product you've ordered is mysteriously now on back order and no longer available." It's all just a scam to set up the old bait & switch.
Blue fakes ripped me off but what they don't know is that sometimes you can screw around with the wrong feisty person now here is my plan; first I will collect all the complaints on the net against them Then I file in small claims court in New York and send them all the complaints. This will surely get the curiosity of the judge which will surely send it to the feds. I know I don't have the owner's name but i have several of the addresses they have used in the past. Besides once i file if they don't show up is the court's job to find them.
Recently, my boyfriend and I booked a trip to Jamaica through Expedia.com. Unfortunately, due to Hurricane Gustav, we had to change our itinerary at the last minute (the day before we were scheduled to leave). After 8 long hours talking to Expedia representatives on the phone, my boyfriend and I decided to change our itinerary to going to Los Cabos, Mexico. I spent several hours on the phone with a rep trying to change our itinerary last minute. I was informed that the hotel in Cabo was $418 more than the hotel in Jamaica. We also had to change our Continental flights. The rep informed me that the new flights and old flights were the same price, so we did not have to pay any extra money for the flights. We also were informed that we would be receiving a $300 refund for cancellation fees (we had the full insurance package). So, all in all, we would be paying $118 more for the trip to Cabo. This past Wednesday, my boyfriend came across something VERY unsettling. There was a $765 charge on his credit card bill from Expedia. I called to figure out where this was coming from. One of the reps told me that it was $418 for the hotel + $382 per person for the new flights - $300 refund = $765. I was NEVER told by the representative that the new flights were $382 more a person! In fact, she told me that the new/old flights were the same amount of money. I spoke with a supervisor in hopes that they would accommodate me in this matter, keeping in consideration that this situation is THEIR fault. She was INCREDIBLY rude to me - she even raised her voice. I am so disgusted by the lack of respect and class demonstrated by Expedia. We have filed a formal dispute with our credit card company and we are filing a complaint with the Better Business Bureau. Please reconsider your choice of online travel agencies - I do not want this to happen to anyone else. It was one of the most incredibly frustrating and upsetting situations I have ever experienced in my life. What was supposed to be remembered as a romantic getaway with my boyfriend has now turned into a nightmare.
A story on Revolution RV. They were interviewed by several customers and employees. Apparently Channel 10 has been investigating Revolution RV for quit sometime although I do not know this to be a fact. I do know that several customers have contacted Turko on Channel 9 but to no avail. There is a court hearing tomorrow in El Cajon at at the El Cajon courthouse at 8:30 for GE vs Revolution RV. The BK court date in San Diego has not been set as far as I can determine.
I am told that the service department is still open in Ramona and trying to deliver to remaining trailers, not sure if this is true.
I made a point of purchase @ sam's that included my current bill, having asked first asked if OK. I left store owing nothing but soon received bill. I verified with bank payment made and even confirmed with sam's. Phone calls and letters continued til mid september. Sam's and ge$bank must not speak to each other. at every step, a runaround. What's my credit rating now? every time i talked to a rep, a different balance was given, though i have not spent a dime at sam's since. I'll use a check from now on.
My son bought a ipod touch on 09/12/08 for 450.00 and when he got to his car and opened the package he noticed it that what was in the package was not what he bought. he immediately went back into the store and he was told that there is nothing they can do for him, that he had to contact the imac store and we did with no success, imac told us that since we bought it at best buy that they should be the one handling the situation even if they have to go thru the comsumer. We have been given the run around and i am very upset because I am out 450.00 if no one helps me. my sister just told me of a news she saw but cant remember of the channel but it was on a scam going on with the ipod. this one was not with the ipod touch but it was a scam and i believe we are a victim of a scam. can some one please help us out.
I have had a Keocera K9 for years. About three or so monthes ago I decided to buy a newer model and update my phone. I bought an LG Flare, because I had no problems with Virgin Mobile before. First I tried to activate the phone and it would not work. I was told by customer service to call during the day time, as it was very late at night when I did this. Thier customer service is supposedly available 24 hours a day. It took me three days and four phone calls to activate my phone. When I tried to use the web browsing feature, it would not work. I called the customer service number and emailed their website so many times I honestly can not recall the number. Over the past three monthes this problem has not been fixed at al. Each time I speak to a new vioce who has no clue what is wrong and has no record of any of my other calls. The other day I was looking at the graphics that came on the phone when the screen turned white. I turned the phone off then back on again. The screen said hello like it always does, did a little virgin mobile intro like it always does then it went black and repeated this process over and over again. The only way I could turn the phone off was by removing the battery.
From January 26 until the present today's date is 9/13/08 I am being charged $19.95 for something I never authorized. I purchased WuYi Tea and that was when it started showing up. The WuYiTea had it's own random charges of different amounts sometimes twice a month. I mailed them a letter and submitted inquiries online to WuYiTea to cancel the auto ship order but this other charge is still showing up every month on my credit card I cannot get it stopped.
The Jamis Commuter was manufactured in China. The spokes on my 2006 bike with less than twenty miles of usage, started breaking, even when it was stored in the garage, not being ridden. I contacted Jamis, no response. I spoke with the dealer. He informed me there was a manufacturing defect with the stainless spokes, and that the only alternative I had was to purchase new rims.
As most people that are either with Sprint or ever have been with Sprint, the list of billing errors, customer service debacles and general dissatisfaction is endless. However, this last week iced the cake and has triggered me to post on every blog, contact the Attorney Generals of both Texas and Kansas and begin a media blitz (I have the rolodex, I'm in the business).
I changed my plan last week. I steeled myself for the ensuing issues I knew were coming. The guys at the Sprint store said they hoped it would be okay; I guaranteed them there would be an issue within 30 days and they promised to get involved if there was. Well...five hours later, when my voicemail wasn't working I got a hold of CSR #1: Couldn't understand a word he/she said. CSR #2 disconnected us. CSR # 3, got so lost in my account, rebooted my system, locked up my phones and then proceeded to tell me the reason I had the problem was because my "Simply Everything" plan for $99 needed to be $129. She then told ME I wasn't listening to her...but then SHE finally realized that my other two lines were NOT sharing my data minutes...I was furious and drove up to the Sprint store with her on my cell phone. I was demanding cancellation...she hung up on the Sprint store guys!
I called CSR # 4. She was very nice and did her best to help me. However, as I demanded that she read LINE BY LINE what was on my account (we'd already found powervision pack added to the other two lines...that isn't even necessary, nor requested), she came across a little charge on all three lines: International calling. I stopped her and said, "WHAT?" She read the notes on my account: "On July 28, customer called (CALLED) to inquire about flat rate charges to Europe and Asia."
That call NEVER HAPPENED. I was livid. Someone is lying. It's fraud. It's Federal. I've complained to FCC, AGs, Media, anyone I can. This is ridiculous and they think they can continue to get away with it. I wrote a scathing email to "Dan" (Dan Hesse, CEO of "embattled Sprint"--embattled from within!), knowing this email on the TV spots would be a dummy account of sorts. (About the ONLY thing that would have impressed me would be if Dan actually responded to charges of fraud...or at least an executive team member.) In my email to "Dan" I said that I'd begin my tirade of truth by noon the next day. (Noon, Wednesday 9/10/08). Thursday morning Sprint tried to contact me: "Angela from Dan AT sprint.com's office. I had to laugh. A. I wasn't kidding, I had made significant progress by noon the next day and she was way too late. B. Sending me another CSR with scripts and a complete lack of empowerment was yet the next bad move on Sprint's part. She tried the next day and we spoke later that afternoon.
Angela appears a glorified CSR. I got the scripted responses: "Valued Sprint customer" (Lord, I'd hate to see how I'd be treated if I were new and spending $50 a month rather than 10 YEARS and spending $250!) I received an accusation that perhaps someone else called and put the charges on my bill. Funny though, she didn't tell me what number the "call" came from when I asked. Nor did she have an answer for why there are no international calls on any of my lines after I requested the service. She did ask if she should report this to their fraud department. I nearly choked.
The VERY next DAY: I was going to send a picture mail. I took the shot, pressed send to my recipient and got a notice on my phone: "This service is not part of your package, if you press send, you agree to $5.00 per month for picturemail service. I'm on SIMPLY EVERYTHING.
I then called Sprint. (I swear I should add dental repair to any suit because of all the teeth grinding I do with these folks.) "Kenneth" decided he should lecture me that I was too frustrated and it was just a little hiccup. It seems that sometimes, the things you pay for don't actually get setup. Gosh...what's the big deal? "Kenneth" also told me that every call with Sprint is recorded. I am really hoping Kenneth knows more than I think. If that's the case, "Gosh, what's the problem with finding the tape of July 28th?" Wanna play some truth AND dare, Sprint? I do.
I will fight this to the end. My home town is Overland Park, Sprint's World HQ. I've never had to work so hard at being loyal to a company in my life. This is just the latest iteration, there have been varying degrees throughout the 10 years I've been a customer: 5000 anytime share minutes, 3500 used, yet charged for the minutes my daughters used on our share plan...They hope you don't review your bill. I wonder how much money Sprint owes should they be audited?
I met Mr.Bradshaw at a local restaurant in Sugarland Texas. I later introduced him to my husband. He had shown us a business plans about an extended warranty business and showed us a business plan and great website on the computer. www.directvsc.com. he said he was one of the partners of the comapny.He gave us his card and we met again. He said he was looking for investors for this company and he would issue a stock certificate with us getting DOUBLE our money back. to make a long story short- we are out $10, 000 to this guy and cant find him. the house he showed us was someone else's and so was the dealership. Apparently, the guy is very friendly and knows some folks but not more than acquaintences. No one really knows the guy and is not able to help us! he even called us in to one of the dealerships and we returned the phone call at the dealership. WHAT THE HELL IS GOING ON? The owner has been out of town. and the sales people said he is a car broker, but doesnt't own the dealership.
Have had Vonage for three months and have yet for it to work. Called several times and they will not cancel the account, they only try to fix it which takes more time than I have. Tired of paying for nothing.
When they delivered the sleeper and saw the stairs they had to go up the two guys said it won't fit and refused to even try. Even though in other other room upstairs has a full size sofa my wife and I took up earlier in the week. So that said they would cancel the order back at the warehouse. Since I was out of town during this time, called five days later and
spoke with bryan (store manager) and the order wasn't cancelled and knew nothing about this problem, even though my wife spoke with the sales person (Watana)that afternoon they refused to the del.& set-up My problem is we used a debit card and there policy is to return it by company check (7-21 days later) What a way to keep$900 in their account for 3 weeks? They are fast to take money and take there time to return it.
Last time I purchased two night stands for my wife's birthday, it took 2 1/2 hrs for the warehouse to bring them to the loading dock. NEVER WILL I RETURN TO THIS STORE AGAIN.
Not only does Bank of America provide poor customer service but I recently learned that they have a system in place to ensure the highest penalties possible when a customer goes into overdraft. I feel the biggest problem is the bank holds visa transactions and pends them to clear. They blame this on Visa and the retailer however I feel the bank us ultimately responsible for requiring a hold to be placed.
The problem lies with the way they withdrawal funds from their customers account. A customer may have 5 pending transactions for only a small amount per transaction. If they have a larger transaction that places their account in the negative the bank will withdraw the larger transaction first and then the next highest amount and so forth until all transaction have been taken out, even if the larger transaction was several days after the smaller transactions.
So the argument that is made is the bank is protecting the interest of the consumer because they took out the highest and most important amount first. That is a lie. They take the highest amount first in order to inflict as much monetary damage as possible.
I recommend that either a class action suit is placed together to stop this practice or that consumers encourage congress to pass a bill requesting funds be withdrawn in order that they were taken out by the consumer. It of course would then be the consumers responsibility to take care of any returned check. Also debit transactions would not be a problem because if the funds could not be immediately verified they would not be taken out.
If this has happened to you I recommend voicing your concern with the Bank. Keep records of the call and of any bank emails you may have. File a complaint with the [redacted], the Federal Trade Commission, your Local Better Business Bureau, and most importantly your State Banking Department.
Pressure needs to be put on Bank of America and other banks to help stop consumer abuse.
I received a phone call from a lady named Kathy asking me to purchase a cheap trip package. They said that you would get 4 free airplane tickets. When the Package arrived they already have the area and hotel where you can travel to. They require 7-10 hotel stay Some of the hotels run $170-over $200 per night which is to expensive for me. I called them and explained why I was returning my package. They said to write a note why I am returning the package and gave me a conformation number. I have yet to receive a refund from them. Now every time I call I only get an answering machine.
WalMart has been in my city for some time. In the middle of last year, I noticed a change in the attitudes of the staff that work at this store. Staff are now incredibly rude and will ignore people for large amounts of time, even if they are obviously waiting for help. Many times when I go into this store, the cashiers don't even pay attention to you as they are serving you. Many times they will continue to talk to their friends. As a result, I feel frustrated and very angry. Several times, I have gone into the store to purchase items. What is listed on the rack has been inaccurate several times. The associates refused to give the item to me for the listed price. And, when I told them the price on the rack, they always call back to see if I am lying. This is fine, but, six out of the seven times this has happened, the people checking the price claim that they do not see the price that I had stated. When I go back to look at the rack and find the price, I have no problem seeing it. These people are incredibly deceptive.
In addition, in the overnight hours, the aisles are often completely packed with boxes waiting to be unloaded. Once the people are done with a box, they throw it wherever they want. They don't even bother to move the boxes so people can get down aisles. I've even been sworn at by several associates.
I've sent numerous complaints to walmart via the web site and snail mail. I have yet to get back a single response. Do not do business with this store if you can help it. They have no sense of courtesy and even the manager will ignore you.
When we started looking for a home here in California we knew right from the start exactly what we could afford. We told our real estate lady and the broker we were going with. That figure was 2500.00 per month and we wanted our insurance and taxes included. We found a house we liked and after a couple of negotiated offers we were told that it was no problem the mortgage would come in under our cap. We were ecstatic and closed within two months.
About a year and a couple months down the road Homecomings Financial our lender sends us a letter stating they have to up the mortgage by 160.00 dollars because our house was reassessed and the value now requires this amount more to cover the taxes. I wrote this off as OK, if that's what they need fine.
Approximately four months later we get another letter stating the same thing on like the 20th of the month but this time they want 450.00 more to cover the arrears we are in. This time I said whoa wait a minute. I dug up our closing paper work and found that we paid 1775.00 dollars at closing for a year in advance of the taxes that Homecomings Financial estimated they would be at that time. It took me all of 5 minutes to find out online what the laws are regarding taxes in California.
Proposition 13 which was enacted in 1978 states that your taxes will be 1% of the assessed value or purchase price. Amend the end there's no questioning that. Seeing as we paid 360, 000.00 our taxes would be 3600.00 per year not the 1775 Homecomings so estimated. This is a very large financial institution and they don't know the LAW? Nooo, they sure do know the law but had to get us to sign on the dotted line so came up with that bogus figure to keep us under our 2500.00 per month cap. Knowing all along they'd just up the ante somewhere down the line.
I'm a layman as far as the law is concerned but this to me is outright fraud. Needless to say that first month which was less than 11 days from notice of the letter we paid our regular amount. We just couldn't afford the extra 460.00 dollars. Since then we've been able to scrape enough to make the payment but seeing as that payment wasn't assigned and every month thereafter gets put towards month before. We have now been charged a late fee and show our mortgage being paid late every month since. This is ###!
Today I have received a letter from Homecomings stating our account is in default under the terms of our mortgage some 5002.82 dollars. If we don't work with the Loss Mitigation Dept we could go into foreclosure. We've made every payment but that one 460.00 dollar increase. I have got no clue what this 5, 000 dollar figure is.
I'll let you all know as soon as can talk to someone there.
