Recently my husband signed a bundle agreement with comcast for our home. After becoming effective, caller id shows with my first name and his last name. This person does not exist and the contract was signed by my husband, not by me. My husband called comcast and was told we would both have to physically visit the local office 15 or so miles away to correct the (comcast generated) problem.
I own a business making it impossible for me to pop into the local office during comcast business hours. nor should i have to. comcast has the information. You just need to correct YOUR mistake. Comcast has the information in our file with my husbands name. We didn't change it, comcast did after first losing our work order completely.
I called shippensburg comcast (our local office) one week ago and spoke with lori who assured me that she or mike would return my call within a few days. I have yet to hear from anyone at comast. During the conversation she pretty much told me there was nothing she could do.
Someone from comcast, lori i assume, sent a name change form via regular mail which my husband completed and sent back to the address provided. That also occurred last week. As of 24 sep no change has been made to caller id or our bill for that matter. This is such an easy fix that i am getting really irate that comcast refuses to fix THEIR mistake.
My next step is to file a complaint with the bureau of consumer protection or have my state representative look into the issue.
This is a misleading bait to pay a membership fee and then get nothing in return. No class or truth and when they have no service for you they improvise or send pictures of people 20 years out of your request range and none of the qualities you ask for.
I am a very honest person and only ask the same in return. If I would get out in the public more I would not even have a reason to try these dating connections.
My friends ask why would I even want to be on here--well I stay home.
Out of 5 subscriptions I only rcvd. 2! It has now been 9 months and I am still trying to get my money refunded. I was never notified about any problems with my subscriptions - they just never came. I have emailed & called over a dozen times each and get the worst service ever. I have been promised refund "checks" that have never come. I called their toll free # and when I got their recording and left a message as prompted, I never got a call back. I would rather pay full price than to ever deal with them again. HORRIBLE!
I called Sears to come and look at my TV, because it was not working - The repair man came in took the back off and said hum - it could be a blown fuse - went out in his truck brought back a fuse and installed it - the TV worked. He put the back on the TV and typed out a billed - $ 211.32 -
NO ESTIMATE ON THE COST JUST A BILL... It cost me 207.76 & the fuse was 3.56... I told the repair man this was to much, he said its
What it is.
I closed account within three days. They turned me over to two collection agencies. I had to write both of the certified letters that I owed them nothing. It has been over a year & I have 2 HD boxes and another box plus the dish and 100 feet of wiring. They robbed my bank account, even when I changed debit cards. I had to change banks all together.
On the 11th month a man from the President's office called; but I would not talk to him.
I called Ben-field to see if I can sign up for the wellness program at the same time my cocka poo puppy can be spayed. The women answered the phone was not friendly at all. Later I found out that she was the same lady who was there when I signed up for the program. It looks like she works there full time She is there all the time. She told me that the Dog needs Physical when I signed up for wellness program. It will take about an hour. So I left my dog there. and she told me to pick her up in an hour. when I came back to pick up my dog this receptionist does not acknowledge me at all although I was standing there waiting. I was there on time to pick up my dog. She was just talking and socializing with another customer and She glancing over me saying. "Your dog is not ready". How rude. no apology what so ever. I told her Could you please call me when she is ready. and I left my phone cell phone there.
I would like to cancel wellness program that I signed up for but How can I do that. Right now My dog is in for surgery at Ben-field I am so worry about her. I am very happy with the Vet we go to Everyone there loves my dog. Only reason I chose this place because we couldn't set up an appointment soon enough for her spaying. I want to go back to my old Vet. I have another dog 3 year old beagle. My old Vet loves my two dogs.
Another thing is that my dogs physical record shows her weight is little over 10 pounds. Her surgery schedule date is one week later. her weight is over 16 pound. She didn't gain that much weight in one week and her physical record shows her ear was checked and oder free but also that is not true her ear was small at that time. I had to confirmed three times for my dog's surgery date. They picked the wrong date for the surgery. No apology from their part.
I will look into canceling wellness program. Ben-field and Pet Smart are not the store with friendly people working.
They are not nice to all the animals at all. They pick and choose. I thinks all the animals are precious and special. and If you can't be nice to all the animals They shouldn't be working there.
I started out with 0% rate and less than 3months ago the company raised my interest rate to 31% this is predatory lending. I tried sending letters and speaking with someone and all I get is poor customer service. The company has jack the price up so high that i cant afford to meet minimum payments. They are unreasonable they ask for my bank information routing information when i decline Joe Dellosa started screaming in the phone. They call my job every day which is not my business. I asked them to stop and he stated he will keep calling. I did consolidation credit he told me that doesn't work and they don't honor that he continue to call. I cant pay 400 a month for a credit card. I ask the company to call my house and not my job because i will get fired it didn't matter because continues to call everyday.
I live in northwestern New Jersey in Oxford and last night my cable(tv)went out partially, though not the internet. I called and got a quick response over the phone but my service wasn't restored for hours, permanently anyway. It would keep going in and out while interrupting the programs I was watching. Tonite, it went out again twice. I called 4 times to report this and was on hold for a staggeringly unbelievable 35 minutes 2 of those times and NOBODY answered my calls. I hung up in frustration each time waiting for a "customer service rep". Never got a hold of anyone. In my opinion Comcast ***. This isn't the first time I've had problems with my service and this is completely unacceptable. Luckily, we have the option in my area of Verizon services and I will be looking into Verizon internet and tv service because of this. Shame on Comcast!
It all started when my wife and kids went to sonics around 9:30 On cypresswood dr in spring tx 77373 and placed her order. She ordered a couple meals at the stalls they have the guy took it, so shes waiting for 30 mins now and she pushes the button to see whats the hold up and the kid replies their not talking orders because the computers are out and to leave. No one even bothered to go up to the car and tell her the problem. So shes pissed of and leaves. I call the next morning and complain to the manager and shes could care less. I call the 1 00 number and complain, they put me thru to the owner (anthony) who I thought would make it right, but just blows smoke up my butt by saying he'll mail out some gift cards but never does. I called him 3 times and says the same B S... The worst customer service ever.
I had to cancel the order because it was the wrong size. They shipped the order 2 days later. I tried to price match with their 110% price match and they would not! I refused shipment and I got and e-mail stating I would get nothing for a refund because the restocking fee and shipping costs both ways was more then the item? I am disputing this charge on the charge card and I hope this company will be looked into they are fraudulent. Do not order anything from any of their websites.
They have many different sites that should have been my first red flag.
I am not pleased with the customer service I received from Sprint. My husband and I updated our phone in July of 2008, he chose the Instinct and I the palm Treo. At the time of the update we were not informed of the special package needed to operate the Instinct phone. We discovered the problem when we tried to activate the phone. We needed the talk/message/Data Share Plan to activate the instinct phone. I was going to exchange the phone for one that would work with our free and flex plan when we were told the new plan would only cost 129.99 and that all our phones would be covered by the plan. My cell phone bill would not go up more than 10.00 under the new plan. Imagine my surprise when my bill came for September and it was a whopping 192.78 a total of 29.25 more than my previous plan. I called Sprint Customer Service and was told that because we had 3 phone lines under the new plan the third line would cost a whopping 19.99 per month. Now keep in mind I have been with Sprint Since 1997 and have had the same 3 phone line since 2001, and the third phone is a basic phone with no data capabilities. After a lengthy conversation with one of Sprints Customer service Representative I felt that we were getting nowhere so I asked to speak to a manager I was immediately put on the sprint hold of death; after 1 hour went by I was given to another customer services representative not a manger or any one from the sprint retention office only to be told the same thing. I am now locked into a two year plan with sprint but you can best bet your life as soon as this plan is up I will go to a different Cell phone company. Buyer Be-ware.
DirecTV submitted a $646.12 charge to my bank account without authorization to collect on my daughter's account because I had made a payment on her account to help her out several months prior. I did not sign a contract with DirecTV, nor was my banking information given to them to use on the account when it was started a year ago. I had used my debit card to make a payment for my daughter when she got behind and was not aware by doing this, they would keep my information on file and use it for this type of action.
I called and talked with 9 different people and got 9 different answers from we will refund you your money to we can't do anything to help you because we had a new policy to be put in place 4 months prior that anyone who uses the debit card to make a payment on an account is giving permission for DirecTV to use thi card information for collecting past due bills.
My last conversation talking with someone in the Office of the President, I was told they would refund $203.50 for the return of the cable box but that was all I would get and that would be processed immediately. One week later I am still waiting for my $203.50
This action by DirecTV has caused me to not be able to pay my rent, therefore, eviction notice can be served on me at any time. My husband has been out of work for 4 months due to serious health condition and may never be able to go back to work so this action by DirecTV has put severe hardship on us financially.
Our bank was contacted immediately regarding this fraudulent activity and tried to help by faxing over the bank information to DirecTV showing the debit transaction on our account not my daughter's. Now the bank is telling us their is nothing they can do because of the DirecTV policy. We are not finished with the bank yet either!
DirecTV should not be allowed to just take money out of people's bank account, especially when there are not contracts signed and authorization was not given. This type of activity by big companies like DirecTV need to stop!
I ordered two box sets from DVD Donkey in January 08. I paid with my credit card. I did receive and email confirming the order and providing me with an order number. The email said that there was a delay in shipping but the DVDs would be sent ASAP. At the end of January my credit card was debited and which time I followed up on my order, I was given the 'back order' excuse.
Now all my emails and phone calls go unanswered. To my surprise this company has been subject to many complaints. I wish I would have done my research in January. They are still operating their website. How can they get away with ripping off people from all over the World.
Bank of America posts transactions largest to smallest. Not in the order by the date the transactions occurred. We had made a few transactions on Saturday night and on Wednesday we accidentally made an atm withdrawal that overdrafted our account by $3. Ok fine, we would get a $35 fee. Wrong! They posted the transactions from largest to smallest. If the transactions were posted in the order that they were made, we would have received on fee, but instead we received 4! Then our direct deposits did not post on the day it was received. That never happened before.
What I get from this whole mess, is that Bank of America posted my transactions to get the most fees. So we received $140 in overdraft fees. And a negative balance on our account.
This Company is a mortgage servicing company for Wells Fargo. They are using their position to take advantage of homeowners. Homeowners that contact them for help are lead down a road of shams. People that own homes are not crooks; they are hard working people that have gotten into a dilemma. The problem with America's Servicing Company or (Wells Fargo) is that people for them have become numbers on a balance sheet. These banks go on the news and to the US government and ask for help. But went help is asked of them they offer their back hand. There was a time went people knew the bank manager and they would work out a plan to get things in order. But at last these days are gone. What we have left is a system that has failed us and will lead to more problems for the banks.
Add my name to the ever growing list of people ripped off by Dermitage.com. I did not see their tiny little squint font hidden at the bottom of their page linking to terms and conditions. I paid for shipping and handling for my "free" trial. When I checked my credit card statement they had billed me $89.95. I see now they plan on billing me every two months for $69.95.
They deceptively market to aging women who often have compromised eye sight, that wouldn't see the links in hopes of taking them to the cleaners. Their practices are sleazy and shady.
I was charged on my debt card without my authorization 3 times totally over $200.00 They wont respond to my calls or emails. I filed a complaint to BBB and my bank is checking into it. Believe me I want to know who is doing this. I Want to make sure I am repaid for all charges unauthorized by this co. They say their site is safe ha ha safe from who .Sure hope to settle this soon buyer beware i will NEVER shop here again.Id advise all who enter. I wish I would of searched about this site before I ever ordered(by the way only 1 time and that was last year) I cant believe they can get away with this looks like a lot of people have had this happen to them.
Funny how their site says 24/7 customer service NOT (they never reply and I emailed a dozen or more times plus called noone ever replied) sure hope this doesn't go on too much longer its just not fair.
We purchased a gps and was told if we had any trouble with it to return it to any curcuit city and they would exchange it, the salesman said sometimes the speakers went bad, we expected to get it exchanged only to be told that was not the case. the speakers stopped working at 2 weeks! We were also told the extended warranty we purchased was good for 4years. that was a lie to. they told us once you use your extended warranty it was no longer good! I feel we were taken advantage of and circuit city should done as they had promised and replaced our gps with another one. We will not shop circuit city in the future!
Pep boys can't align tires. They had them all screwed up and also destroyed my outer tie rod ends by over heating the adjustments. The so called master mechanic was in such a rush, which I don't understand why the place was dead. Which should have been my first clue that there service ***.And then when they placed the tires back on they stripped one of the lugs/bolt. I had to replace the out tie rod ends and I had to replace the lug/bolt and to do that I had to replace the rotors and brake pads. Thanks a lot pepboysss.
The ad for this bogus operation should come with a warning label. If anyone thinks they got a good deal here, they didn't shop around. My daughter joined (and paid a hefty fee) after a cult-like presentation and is now just trying to break even. The only great deals to be found are the fees lining Direct Buy pockets.
Shop the sales, join Costco but, for heavens sake, don't get sucked into this scam. No one pays the manufacturers suggested retail price for furniture, electronics, appliances etc.
Direct Buy always points to the full retail as a cost basis for their "deals".
We bought a tv 2yrs ago w/ a 4 yr warranty. It needs fixed. Of course we talk to a different person every time. One person tells us the parts are in and another person tells us there not in. They have made appt. to fix it but no shows up or calls. It has been over a month.and now they are telling me its going to be almost 2 more wks. before they can be here to fix it. No one seem to know whats going on. We also have a cable bill to pay and cannot use.we need some help.
Dish Network customer service is the worst. I have been having problems with my DISH service for many months (i.e., not getting all channels despite clear weather, clear path to the sky, good setup, etc.). I have called them numerous times to get them to resolve the situation. All troubleshooting was performed including an inspection of cables, wiring, etc. No problems. Whenever I requested that they send out a technician, they indicated that I would have to pay $50 for it.
Yesterday (09/27/2017), I had enough. I refused and asked them to send out a technician to resolve the problem without charge. First, they said they would not do that. I then told them to cancel my service.
Next they offered to split the cost of the technician with me if I signed up for additional subscription services. I refused and told them to cancel my service.
Next, they offered to send out a technician for free. I said forget it, I was done negotiating and to cancel my account. The representative was so freaked out that they "escalated" my call to another representative.
After I explained the situation, they offered to: (1) Send out a free technician; (2) and give me $10 off my bill for 6 months. I said, "no" and asked them to cancel my service. They asked me what I wanted? I told them, they would need to give me at least 3 months of free service. Guess what? They relented and offered: (1) three (3) months of free service; (2) $10 off my bill for 6 months; and (3) an equipment upgrade for free; and (4) a free technician.
Why couldn't they just offer the free technician at the beginning instead of playing this little game? I told them to cancel my service. They then asked what they could do. I said, "Give me 6 months of free service, " in addition to the above. They refused, but begged me to stay. I said, no, and asked them to cancel my service.
Needless to say, my service has been canceled. However, before I even called them I made sure that I had already signed up for cable television and had it installed. Before I terminated with DISH, I wanted to give them one last chance. They responded by trying to *** me around. After being a loyal DISH customer for 6 years, and paying them nearly $4000, they couldn't give me a $300 credit to keep me as a customer.
In addition, their customer service representative was very rude and kept interrupting me. I asked to speak to a supervisor and they had me on hold for 20 minutes while she "looked for one." When I explained it to a supervisor, he said, "Point taken." That was it.
Stupid idiots! I'm not paying them any more money, and have gone back to cable. The service is much better, no problems to missing channels and I can surf much faster. I am much happier. If you are having any problems with DISH, simply threaten to cancel your service and they will suddenly bow down and offer you the brass ring.
I hope they lost all of their customers and go out of business!
I entered by Checking Account statement looking for my most recent payments for gas and out of town meals when I discovered $14.95 had been withdrawn fraudulently from it since July 2008. I know nothing about this "company" nor did I give an "OK" to withdraw funds from my checking account. I Googled "Shopping Essentials" and found your site... that's why I'm writing you.
I will report this fraud/ criminal act(s) to the Better Business Bureau tomorrow morning, also contacting my bank to try and stop future withdrawals. I don't know whom to call or E-Mail to demand they immediate cessation of these acts.
I don't have a clue whom this "company" is or what/ whom they represent. I do know I'd like reimbursement for all withdrawals from my account, having any future criminal acts stopped immediately!
All of a sudden I have this 21.15 dollars charge on my ATT phone bill. I still don't know why. I requested no such service--I pay a pretty penny to ATT for my long distance service. I don't understand why ATT arbitrarily billed me for this service. What is the logic? It is a big rip-off and ATT is guilty for being the billing agent for this fraud. Do we have no recourse for this kind of crap? When I called ATT, they had a hands-off attitude--basically saying this company asked us to bill you for the service and you must talk to them about this.
Within a month of our receiving our brand new HP/Compaq nx6110 laptop it started going black while the computer was still functioning. Sometimes the screen would come back if you moved it back and forth, like there was a loose connection. But most of the time it would not come back, and the only way to revive it was to shut it down and restart it, and even then you might have to do that two or three times before the screen would be illuminated. Forget saving your work if you had more than one item open. I would hit Ctrl-S and could save one item, but you're in the dark, so other items would be lost. I notified them on their website and was given a case number. The laptop was less than one month old. They were supposed to send me a box to ship the machine back to them. Never came. Went back to the website. They didn't find my case number, so they gave me a new one. Still no box came. Went to the website again, now with two case numbers they didn't recognize. I called an 800 number, talked to a guy who said he would look into it for me, and he took down my case numbers. I was given a third case number. Never heard back from anyone. Months are going by, and still this thing is driving us crazy. I write a letter to them, telling this story, and nothing. I go to the website again, still my case numbers don't get recognized. I call, and now the warranty period is about to run out. One year has gone by. I call an 800 number for customer help on last time. The person I end up talking to is not sympathetic. My warranty has run out. There is nothing more they can do for me. They can fix it, but I will have to pay for it. Hello Apple. We got an iBookG4. I'm loving life now.
