Cant believe that they have still have been taken money out of my account when it was canceled not only was it canceled but l also had sent the item back unopened and l never received a refund what a scam they had stated that you would get a full refund with any unopened item which l did not and then they say cancel any time thats ok l don't get an item but they take my money out of my account for something l don't even get would not recommend this company to any one have emailed them but to no reply guess of to the bank to have them stop taken my money thanks alot.
Here are some Ph #s I found on the bill they send me:
[protected] is always busy
[protected] no answer! good luck!
The Internet address don't work too! I need to call my credit card and cancel!
The product is full of preservative calls Paraben.Very harmful to all females including children. It was found in breast cancer and other cancers. I Would not use this product! I have trouble to return it too. They shipped me a free sample and now want to charge me $84.00. They do BAD business and should get stopped.
Thanks Juniper. 1st you stated you could transfer a high interest card to juniper's high interest and finally you only transfered a third of it. I was late on a payment cause I thought it was a late bill done before the transfer. One straight I paid off your card. The day after you got the payment in full... a maintenance bill went out for 25 dollars... well 6 months latter and no additional bills sent... I found out through applying for a loan you were reporting me as being behind 6 months. After 4 months it is still on my credit report and you company sends me nasty letters saying I owe money and better pay. Well... everytime I call it says I OWE ZERO DON"T READ YOUR OWN RECORDS THREE PHONE CALLS AN HOUR EACH AND YOUR STILL F*&(&^*%* UP. I work hard for my money and making a future for my family. I bet if I took a bullet in Iraq you would still send bills to my wife..***... nothing but
I was promise a computer from this people and they have been taking money out of my bank account for about a year. I never received my computer and when I called the customer service number they give me the run around what can I do?
I can't believe it, I am now $900.00 dollars out and the worst part it was a graduation present for my son, he wanted a laptop and I promised after high school graduation I would get him one. I can't afford getting one now am a single mom taking care of my two kids and my elderly parents. This e-mail address is being protected from spam bots, you need JavaScript enabled to view it.
Saw this message while i was on one of the emails i got and it said to order free sample for 4.99 shipping and handling charges only. Well next thing you know their charging my bank card for 59.99 saying their sending me acai powder which i never ordered nor did i receive. This company is a total fake, ripoff do not i repeat do not order anything from them even if they say it is a free sample. Thank god my bank called them for me with 3 way calling and convinced them to refund the money or they were going to have to investigate the charges and would be giving them a charge back which they did not want. I was issued a new card by my bank and they can no longer rip me off.please beware!
Hello, this letter is to let you all about a recent encounter I have with a major corporation, RCA. As some of you know I recently purchased a digital television and I decided to choose RCA, thinking, as many of you probably have, this is a trusted name brand and company. This letter is to warn all of you that appearance are not what they seem.
I purchased the RCA SDTV, Model number: 20F524T in April 2008. In August, this television developed a problem. It started to turn itself on and off, all on its own. And I’m not talking occasionally, this television does this every nine seconds. This is no exaggeration, I counted it. It’s so bad I have to leave the set unplugged otherwise it would do this all day and night.
I decided to do some research on the internet to see if anyone else has encountered this problem and what they did to remedy it. I found out that many other RCA customers with this model, have had this problem or similar, meaning the television turns off.
No one seemed to have a solution so I looked up the RCA company on the internet, sent them an email, explaining my problem and they sent me a reply that I needed to call into their customer service department, they provided me with the times this service is available and the number to call.
I did so, it was awful. Their automated system was so confusing I had to listen to it several times. I finally choose the troubleshooting option and surprise, this is the wrong option. What you’ll hear is another automated response telling you to download the owners manual online. When I tried to go back, the auto response was that this was an inappropriate choice and hung up on me. I tried again, same result. So I sent them another email, the company replied with another email telling me to call into their call center and be careful of the choices I make.
So I did, this time choosing a different menu option and I spoke with a CSR. She asked me if I had checked to make sure the unit was plugged in all the way, if I had tried doing a hard restart, meaning unplug it while it was on, I wanted to say that it never stays on long enough to let me try, but I never got an opportunity. I was given a case number, told I would have to fax in a copy of the bill of sale and wait three days after the fax was sent for a retention specialist to call me.
I did all this, I spoke with the “specialist” three business days after the fax arrived and she told me that my warranty had expired, since it’s been more then 90 days. I was then told I would have to give them an additional $79, plus tax and they would send another one out. I pointed out that I’ve had this unit for less then six months, I asked why I would have to spend an additional $80 plus dollars on another RCA product? I just can’t believe they’d expect consumers to spend an additional $80 above retail. I asked that she speak to her supervisor about this and she told me it would not make a difference who she spoke to, or who I spoke with, they would not waive this fee. She reiterated that the company has a 90 day policy that they adhere to no matter what.
Does this make sense to anyone? It isn’t making sense to me. I just can’t believe RCA won’t stand behind their equipment and that they would attempt to collect additional money for them.
After speaking with the specialist I sent the company another email outlining my frustration and disgust over this company’s policy and this was what I received back in reply:
Thomson Email Thank you for your inquiry concerning the design and quality of your product. Consumer satisfaction is very important to us and we continually strive to provide the best consumer electronics products available. We regret you are not pleased with your product. We invest substantial resources in market research to develop products that meet consumer needs and expectations. We are continually finding ways to improve reliability, designs, product quality, and professional service. Your comments are appreciated, and we thank you for taking your valuable time to contact us.
I think this automated form letter was a nice touch, proving that this company does not listen or care about the consumer. Please let this letter serve as a warning, do not buy any RCA product. The money you spend won’t be worth it. In the mean time I now have a two hundred plus paper weight.
I did a background check with Intelius and they gave me a subscription for $19.95/mo for identity protection! A service I never asked for, never authorized! THEY ARE STEALING from consumers! Then they make you wait 20 minutes on hold so they hope you hang up! I am disgusted! I am calling the better biz bureau! How can someone charge you for a service never purchased/authorized, etc... Please beware of these scams and the only reason i chose them was because they were the first to come up under search engines. I hope they get what is coming to them.
As far as i am concerned stay away from this garbage, couldn't receive calls no caller id., tried it on two computers still wouldn't work they don't even have a phone number to contact them, that should tell u something i have sent it back now will wait to see if the money goes back on my credit card and if it did work u have to leave computer on at all times for phone to work. If the money comes back i will post it on here but be very careful cant say any more they want one hundred words.
I too have been the victim of terrible treatment from this so-called company. Not only have I been treated like a low life, but they have verbally attacked my children, while I was trying to make a living. I have explained my situation with no sympathy or empathy and been told to "grow up and get a real job like the rest of us" No one deserves to be treated in such a manner. Personally I have been trying to make day to day ends meet and knowing that these creeps have been harassing me and my family, along with belittling all of hard work, makes me feel like I have done nothing to move forward. I know I am a good person and circumstances that have gotten me in this situation are none of their business but they need to know that we are doing the best we can to barely get by.
I had it set up with my bank to pay my bills electronically when i noticed my new cell provider sadi missed payment I went back in and saw my bank was still set to pay AT&T and not new phone service. So after talking 2 different peole in 2 different departments giving all my information that i had paid them by mistake and told them the amount that wrongfully got sent to them that I would like my money back.
I then was informed that I would have to go to my bank and get PROOF I sent them the money and fax over to them a request to get my money back that would take 3 to 4 weeks to process and get my money back. I asked if they could just send it back to my bank and they told me they need proof it was my money and came from my bank which I had paid them that way for at least a year or more.
What a joke and thats why I told them I left was because of service like that and I would tell any that would listen not to use there cell phone service EVER!
Now charges 50 cents for ranch with a kids meal because ranch no longer qualifies as a dipping sauce for nuggets. Only Sweet and Sour and Barbeque and Hot Mustard re included. None of which me 4 year old would ever eat.
I bought a new 2007 Silverado LT Crew Cab. The Truck costs $35500.00 This truck was equipped with Bridgestone All Terrain tires (16") 4ply. I have experienced a vibration since the day I bought the vehicle. The dealership Anderson Cheverolet in Waynesville, NC has tried repeatedly to fix the vibration and been unsuccessful. They now tell me that the vibration is within normal specs.
At 27000 miles the dealership said that the tires needed to be changed and they did this at the instruction of the factory rep in Atlanta, I later learned that the lying factory rep renigged on his promise to pay the dealership. Now, 14000 miles later, the tires are ruined again, the truck rides rougher and louder than ever and GM says tough luck you are out of your 36 mo. warranty.
I tried to tell them to put higher load range tires on the truck and this would solve the problem when they replaced the tires the first time ans they would not and now they refuse to help at all. Now I am using a Lemon Law attorney and intend to make GM Buy The Truck Back
So if you have a Chevy Crew cab make sure you make your dealership put load range D or E on your truck.
Brighthouse internet and digital phone drops out several times a day. 6 Brighthouse servicemen over 12 months have not resolved the problem. This is unacceptable service.
I needed to defer my August '08 payment. All seemed to go well until I received a bill for my August truck payment. I also received a letter informing me that I was being taken off auto pay. I called Chrysler and got the run around. The rep was rude and when I asked for a supervisor he refused to give me one. He told me that all was well and that I would be back on auto pay in September. Guess what? Didn't happen. I checked my bank account and found the money was still there. I called Chrysler again and went through and hour of aggravation. I was forced to pay my payment over the phone and was charged a $10.00 processing fee. I had no choice, it was pay or my credit would be damaged. Has this happened to any one else? I can't believe it is legal for a company to do this. It was their incompetence and I, the consumer, had to pay for it.
Wow, I just wanted to commiserate online about how conniving and evil companies can be. Live Life Lean is something you get signed up for when you get Wu-Yi Tea (which doesn't work worth crap, by the way) and they sneakily charge your bank account $20 a month.
I called and canceled today and sarcastically complimented the customer service lady on how evil their company was. She didn't really have much to say about that. Just please don't sign up for Wu-Yi Tea. The stuff itself is a scam and is hard to get out of, and the satanic company attached to them is no better.
I guess I just hate how evil this world is. I gave a wretched company $180 of my money without even knowing it!
If you are dis-satisfied with survive YOU pat them $175! Are you kidding? Moved to a new address, sent installers to wrong address not once but twice! re-schedule? *** no... sorry "we have your credit card on file... you will pay... file a dispute we will respond in 7-21 days... WTF... oh yea bill will be sent AFTER you pay! can't send installer to right address but have the right one for the bill? Come on even Time Warner is faster! Could have had survive in 5 days! But Oh yea a monopoly on the ticket" over priced rip off!
Two weeks ago I went to John Keating Chevrolet to purchase the 2008 Malibu. I wanted my current finance company to finance it (HSBC). When the sales representative contacted me a few days later, I was informed that HSBC has went under. To this day (three weeks later) I have not been notified of this change. When will they inform us consumers? I believe this is so unfair. I also have an HSBC direct savings account of which I have recently closed. If they haven't had the integrity to contact me to let me know of this change, who knows what is being done with my money.
Dealing with the salesman who called me saying he was a Sr. Advisor was an experience in cheap pop psychology aimed at duping the consumer. I know I should have read the reviews first but was overwhelmed with Kaplan's fast and hard sell and the fact that I really wanted to go to school to finally get a degree after 22 years of academic inertia. When I told the advisor I wanted to cancel the agreement and wanted my $1000 back, he was rude. Hmmm... 3-5 wks for a refund. Scary, Scary! When I called in the early morning trying to cancel, they said I must speak to my advisor who only comes in during the late afternoon. In spite of me emailing him the evening before with a cancellation request when I had my epiphany to check the reviews before the 3 day cancellation window passed, the advisor called me today asking if I was ready to sign up for my classes. I told him I had called that very morning to have a guy named Tim Fritz get my cancellation going and that Tim said he would email him, (the advisor) and the advisor sounded surprised. HMMMM... I was then told I had to talk to Marvin the Associate Manager who needed to know why I wanted to cancel. Instead of Marvin taking it from there, he told me I would have to be transferred back to the advisor to finish the process. Marvin was mad when I asked him to repeat his title for me. The advisor was busy so Marvin said he would have to have the advisor call me back. Yep, you guessed it... no call back. I emailed the advisor and I got a short, abrupt, you no longer are my sales target attitude and was told it would take 3-5 weeks for a refund. Hmmm... bad business. I hope I get my $1000 back.
A few years ago my wife and I spent our tax refund on two recliners from Globe Furniture in Lagrande, Oregon. My wife purchased a Lazy Boy and I purchased a Lane. She tried to talk me into a Lazy Boy because we had previously owned a Lazy Boy handed down to us from some friends, that chair was 20 years old. I wanted the Lane because it was big and fluffy. 6 months after this purchase the Lane’s back broke as well as the rocker. The furniture company (Globe) fixed it and a month later the repairs failed. My wife called Globe who repeatedly told us through their representative that they would repair it, but no one ever showed up to pick up the chair. I contacted Lane and their representative told me they could do nothing for me unless I needed a new rocker assembly and then they would ship that to me, but the actual chair was not covered. Lane refused to take ownership for the poor construction in the chair, and placed the blame on the furniture retailer (Globe).
Frustrated, I decided to take the chair apart and see if I could repair it myself. When I took the chair apart I discovered that the plywood that Lane had used to construct the chair was substandard. We have a plywood mill in our area; my father in-law told me that when a piece of plywood is substandard the mill sells the plywood at a cut rate so that it can cover some of the cost of this error. The plywood is usually used for pig pen dividers and various non structural purposes because this plywood is weak and sub-standard. One of the main reasons for this is that the glue that is supposed to hold the pealed layers together doesn't hold well and therefore the plywood is very pulpy and weak. With this in mind I examined the materials used in the construction of my chair. The plywood was very pulpy and the wooden pins used to hold the chair together didn't hold fast to the pulpy plywood. The pins split away from the plywood as if it had been glued into a piece of balsa wood (the wood used to construct toy airplanes, very light; not very strong).
It was very clear to my eyes and experience in the construction field that my chair was built in a very hurried fashion, and out of sub-standard materials. It is very sad that in this day and age American Made has no value. American companies use to take pride in the construction of consumer products, from automobiles to furniture. However, it is very clear to me that Lane doesn't care about the construction of its product and refuses to stand behind it. I feel this is because Lane knows that their chairs are pieces of Garbage and to stand behind such Garbage would mean sure bankruptcy for their company.
Recently, I explained my story to another furniture retailer telling them that I didn't want a Lane. This company offered me a great deal of money off my next chair to restore my confidence in Lane. I thought about this offer for a moment, and then almost vomited in my mouth. How could I swallow my words and go back to the company that had put me through so much stress and discomfort (the chair was horrible after it was broken, and my wife wasn't giving up her chair)? The mere fact that I had given this offer a second thought disturbed me. A reasonable consumer would count the almost $700.00 (the cost of my Lane recliner) a learning experience and never return to the *** platter. Yet, even though I gave this offer a second thought, I won't be returning to the poo poo platter and anyone else that does, is just asking for trouble.
I have a suggestion for Lane. They need to get the price of their chairs down to what they are worth, (about $49.99) and sell them at Wal-Mart. I'm sure many consumers would be willing to buy them as throw away chairs like camp chairs. Then when they broke the camper could break out the wooden frame inside the chair and use it for kindling.
This poor quality item weighs so little and where they make out is not letting you return the so call free garbage items that cost an unreasonable inflated shipping and handling fees... that have already been charged to your credit card. These inflated fees are more than the products are worth. This scam should be stopped and it should be illegal to charge many times what it cost to ship this product.
The person on the phone guaranteed a correct fit due to their special sizing charts and it is so far off that it can't even be pulled on. The sale of this product is based on pure hype and emotional sales of what a wonder product it is. Sad to say it is a rip off and the way they inflate the shipping and handling for free products you are stuck with paying way to much even if you return it.
I moved into a brand new home in July and purchased a new Kenmore, French Door, Fridge. Not 2 months later the refrigerator side of the unit stopped cooling. The freezer side still worked but I called Sears on a Thursday to have a tech come out and service it. The closest appointment was for the following Tuesday between 1pm -5pm. I waited and supposedly the tech called at 3pm, and due to not hearing the phone he skipped my service repair and went to the next appointment. I called Sears and they told me because I didn't answer I got skipped and now have to wait till Saturday for the next closest appointment.
So now everything in my fridge has gone to waist and am now eating out of two coolers filled with ice. Learning lesson, Don't miss the tech phone call even when your home cause Sears will make you take it right in the tail pipe...
Wamu is a terrible bank. Put through an online transfer and it went through LAST week. Now WAMU has a temp hold on my funds. Need to pay bills! Called the Silverdale Washington Branch and inquired about the hold. Was told that they couldn't do anything. I asked to be put with someone who could, was put on hold and then transfered to a call center in INDIA! WTF! Mercy! Hold on American's this is going to get rough! The average person that puts money in the bank intends on using it at some point. Without cause they are holding my money. Are they holding yours too? P-O'd in Bremerton!
We purchased a 2001 single wide home in 2000 from Clayton in Belpre Ohio. We noticed this summer that our roof pitch was not right. The roof in the cathedral ceiling of the LR and KT was sagging. We called the home center where purchased and was told by the manager that it was our foundation. We had a contractor come and inspect our home the foundation was great but found out that at both ends of the home the roof was sagging also which is over top of two bedrooms. We was informed by the contractor that if it is not fixed by winter and we get a heavy wet snow we can expect the roof to fall in on our home.
Contacted Claytons and the plant where it was built spoke to Vince that actually had some help in building it and was told it was condensation build up and not to worry. We have been pushed and pulled around so much that I am ready to hire a lawyer to handle this problem. Anyone with better ideas let me know...
I also got raised to 25.08 from 7.99%. What a predatory group of thieves. They must think that someone with a credit score of 800, who pays on time and pays extra can't get credit from other sources. I'm not done with them yet. Of course, it won't do any good, but a letter will go to my state's attorney general and the BBB. At least I got to use their money for a year interest free. Idiots.
I'm tempted to post the conversation I had with their "service rep" on youtube just for kicks. It sounded like the young lady on the other end probably took a lot of calls like mine because of her heavy sighs and frustrated answers.
I was shocked to discover that the aforementioned credit card company increased my interest rate in excess of 50%. More importantly this increase occurred without my knowledge. To date I've never been late on a payment. Additionally, I always pay a significantly more than the minimum payment.
Currently my credit score is higher than when the company issued me the card! When I inquired about the rate increase WAMU could not provide me with adequate justification. Their response was ' We sent out a letter in April'! It is my intent to pay off this card as soon as possible!
I have filed a complaint with my state representatives urging them to support HR 5546, The Credit Card Fair Fee Act. Please pass the word; acts of consumer abuse such, as this should not be tolerated. Without the consumer this company would cease to exist.
Additionally, I will do what ever I can to help stop these abusive practices. If an individual or family were experiencing financial difficulties these practices only compound the issue! This is criminal. If you have been victimized by this company please consider utilizing the following is the link to contact your representative:
UnfairCreditCardFees.com
