The complaint has been investigated and
resolved to the customer's satisfactionResolved Professional Recovery Consultants — suspicious/harrassing phone calls
resolved to the customer's satisfaction
Yesterday morning, 9/23/09, I received a phone call from a lady who identified herself as a representative of a company with initials for a name. Then she called me by name and asked me to verity the last four digits of my social security number and my date of birth. I refused to verify anything and asked the nature of her call. She had, she said, important personal information for me that she could not share until she verified that I was the person she was looking for. That could only be done by verifying my social security number and my birth date. I told her I wasn’t interested in the information she had. Again she insisted that her call and the information she had was important. I hung up.
Call return enabled me to get the originating number of the call — [protected]. A quick internet search revealed that no such number is registered to any legitimate business.
I called the 800 number and a man answered. He identified his company as professional debt recovery consultants located in durham, nc. Then he called me by name, thought I had not identified myself. He began the same speel about the very important information for me regarding a debt in my name that had been turned over to them for collection. I informed him that I am aware of every penny I owe and to whom, and there is no such debt. He replied that he had my social security number, my birth date, and my address, all of which had been turned in with the collection information. I told him that there was no such complaint or debt and that he was never to call my number again under any circumstances. With my consistent refusal to fall for his scam, he finally hung up the phone.
This morning, I found a robot call from this same company on my answering machine, left there sometime during the wee hours of the morning.
In the meantime, I have checked all my credit records. Nothing is amiss. I called the finance department of the only medical facility that I have dealt with. Everything is paid in full and nothing has been turned over for collection.
I am reporting this incident to as many internet sites as possible and am registering a complaint with the nc attorney general’s office. I also plan to contact the better business bureau and register a complaint as well.