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1.5 163 Reviews

ProBiller.com Complaints Summary

19 Resolved
144 Unresolved
Our verdict: With ProBiller.com's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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ProBiller.com reviews & complaints 163

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Newest ProBiller.com reviews & complaints

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R
9:42 am EDT

ProBiller.com unknown charge

I went to check my balance and I saw a fee that's 33.01 to probiller.and without any other details and I haven't subscribed anywhere as far as I remember.
I would like a to know what the sudden fee is for and if there is a misunderstanding I would like a refund.
I would like not to be charged monthly for something that I don't know about and without my approval.
Please respond.

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K
4:01 am EDT

ProBiller.com I have a charge of $34.97, with no idea what it's for and would appreciate a full refund before this issue escalates.

There is a couple $1.09 charges to my card, that aren't even what's concerning me. I have a charge of $34.97, with no idea what it's for, no product, no deliveries, no notices, etc. I would like a full refund of the $34.97, if I supposedly received something for this, consider this my return of product and please do the right thing to administer great customer service and refund my money. I will wait a day or two before contact my bank and issue a dispute of the charge and let them handle from there if you haven't already done so. I appreciate your time and patience in this matter and look forward to a timely resolution of this matter. Thank you . Sincerely, Katherine Sheffield

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Update by Katherine Sheffield
Jun 05, 2019 4:02 am EDT

*contacting not *contact

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P
10:04 pm EDT

ProBiller.com unexplained charges

I was going through my bank account and recently saw that I have multiple charges taken out of my account for something that I had no idea about, and still don't. I have no idea why I am being charged for something that I had no idea about, but it is not fair in any sense of the word. I want my money back and whatever that charges me to stop, or legal action will be taken

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K
9:55 pm EDT

ProBiller.com money taken from my account

$212 was withdrawn from my Westpac banking. i was unaware of where the money has gone or who took it out. Id like to enquire where the money has been payed to and for it to be put back into my account. I was payed on Thursday 30th may and the transaction was made not long after. I was wondering if yous were able to assist me on locating where and who made this transaction.

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D
3:47 pm EDT

ProBiller.com I don't know

I receive again a charge on my credit card account about a service I never asked for.

I clear all of my credit cards undesirable bills last month, so I thought it was over.

Mbi-probiller.com [protected] amt 30.00 united states dollar 41.33

Mbi-probiller.com [protected] amt 16.00 united states dollar 22.05

I request a total refund, and a permanent cancellation of any subscription related to those charge.

Thanks

Danny vincent

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C
5:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ProBiller.com payment

Hi, I was just inquiring about certain payments made to my account from Probiller, I am sure that I don't subscribe for anything that uses Probiller. I would like to know where these payments are going to, so then I would be able to cancel my subscriptions for these and if possible, also having my money refunded.

Made payments to the following :
Mbi-Probiller.Com Nicosia Cy Card 0011 Pos Authorisation - $52.49 (Saturday, 18th May 2019)
Mbi-Probiller.Com 855-232-9555 Cy Card 0011 Pos Authorisation - $52.99
(Saturday, 18th May 2019)

Please get back to me

Thank you

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8:02 pm EDT

ProBiller.com unauthorized credit charges

USD 39.99 $61.22
MBI*PROBILLER.COMat 0.6532*

Usually when its something related to this i always get an email saying what i have payed for, i do not recognize this charge and i am unsure as to why it is here.

[protected]@gmail.com would be the listed email usually use for this and i recieved no email about anything when the money was taken out of my bank account.

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K
7:29 am EDT

ProBiller.com mbi probiller

Money keeps on being taken out from my account. Any way to resolve this before I call my bank? Please, I'd appreciate a reply.

I'm pretty sure I signed to a porn account a while back and ever since then the issue occurred. I deleted the whole account but money still keeps coming out regardless annoyingly. I want to resolve this issue ASAP, many thanks.

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10:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ProBiller.com unauthorised & unknown charge made to my account

I request a refund for the amount of £9.99.
I have not authorised or subscribed to anything. It's fraud to take any amount of money from my account without my consent so I want my details deleted and my money back in my back account or I will have no choice to take the to the fraud department. I'm not at all impressed or happy to be informed by my bank about an unusual charge made to my account
Thank You
Mr Delroy A Haven

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M
1:21 pm EDT

ProBiller.com I don't know

I was charged by your company and want a full refund i don't know what you are but you wiped my account completely out and seem like you have done this with multiple people who was unsuspecting. Money back now all of it you've taken from me i never wanted your service and it pisses me off that you can just do this to so many people how did you get my info and charge me with out my approval this is [censored]

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M
2:51 am EDT

ProBiller.com fraudulent charges

I cancelled my Pornhub Membership (proof in the attachment) back In November 2018, Yet I've been charged every months since, this is clearly fraud and will be reported to Porn Hub, Authorities, Credit Card and Bank.

I demanded to be issued a full refund.

I still have all my statements and those charged appear on every statement since cancellation.

Here is the latest charge,

28 AVR 2019 MBI-PROBILLER.COM [protected] CY 9, 99 USD

I can be contacted at: Mark.[protected]@hotmail.com

Regards,

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5:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ProBiller.com probiller bad request payment

Hi, I signed up for probiller as the ad said it will give me 7 days free membership for pornhub premium (embarrassing, I know). After signing up, it says that there is a "bad request" as it "could not be understood due to malformed syntax". It also says "the client should not repeat the request without modifications." have I got scammed? If yes, how do I fix this so that I do not lose money? Please help, thank you very much.

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P
Probiller
, US
Apr 30, 2019 10:42 am EDT

Hi Cbryxn11,
You haven't been scammed. The easiest way to verify is to contact us by phone, chat, or social media such as Facebook and Twitter. We'll be able to help you out and with any account that you wish to cancel.

Cheers,
Probiller

N
N
Nicole-Marie Mills
, US
Nov 04, 2023 12:12 am EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Probiller

Bull. Subscription began charging 2 months ago and YOUR agent didn't properly cancel. I wasn't even pushing for a 2 month refund BUT simply the charge just hitting card and pending. Ignoring me. You guys are jerks telling us in nasty tomes we should have known since we never got cancelation email. I've filed complaints with FBI Attorney says there are 500 complaints exactly mirroring these

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S
1:00 pm EDT

ProBiller.com unauthorized charge

My checking account was charged and I went online and did the online chat with a leanne and stated my call, and she was supposed to check on it, well I waited a half an hour and typed a message and it wouldnt go through. So I tried again through my computer and it wouldnt go through. So I tried through my phone and got through. Hmmm? Well I got leanne again stated my story "again"and she wasnt going to refund me because it wasnt identity theft. Really? I didnt use the card. So I said well I will dispute it though my bank, so she finally said she will refund me. I was not happy at all. It should be a simple I will cancel and refund you since you did not authorize the charge.

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J
4:58 pm EDT

ProBiller.com Being charged but I do not know what for

I have multiple charges of $9.99 on my card and I do not know what they are for. The charges were on 10/24/18, 11/23/18, 12/24/18, 1/22/29, 2/21/19 and then on 3/25/19. The description says XXXXX9555 CY. I would like to know what this is for and if I can stop it and get a refund. I am looking to minimize recurring payments and I am unsure of what this payment is going towards. If this is a service I would like to continue, I would like to know what I am being charged for, and if I want to stop it, I would like to go to where I can cancel this subscription. Please email [protected]@clemson.edu with a response.

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2:31 am EDT

ProBiller.com unknown charges

The first set of charges they made to my card was my own fault, but now there was a second charge which should not have happened and I would like to know why they made this charge and I would also like to get a refund seeing as there should not have been a second withdraw of my money.
Reference: o4000d9c11ea
Description: preauth completion
This is not ok.

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S
5:18 am EDT

ProBiller.com I want my money back and I need u to stop taking my money out its becoming very annoying and I don't want to be charger anymore

I dont want to be charged anymore by mbi-probiller and its bevoming annoying that I have to get a new debt card because of you guys taking my money out of my account when I cancelled. I cancelled all of my subscriptions and im still being charged and I need u to stop it right now and I demand to have my money back asap. Im really pissed that u keep taking my money out of my account

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D
7:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ProBiller.com I don't know

Money was deducted from my account yesterday. An amount worth about 9.99usd. I don't know what it was deducted for. The Account is GTB with the bank account [protected]. I will be glad if the money is being returned. I want to believe the ID is [protected] as it was sent to me. I have been recieving the message for a while but I ignored it because the amount wasn't all that much but the recent charges deducted is too much. I funded my account only to discover that charges was deducted from it which I don't understand what it was charged for. Please refund my money. Early this morning I still recieved another message telling me another amount was charged from my account. Kindly see to it the my money is refunded.
Bank Name is GTB
Account Name: Akinola Saheed
Account No: [protected]
Since I seemed to have blocked my account, I will like that the money is refunded to the Bank details below:
Bank Name: Union Bank
Account Name: Akinola Saheed
Account No: [protected]

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1:38 am EDT

ProBiller.com mbi probiller.com

What ever this is it charged me for something I have no idea about I want my money back how can I get it? It charged me 39.99 off my card for no reason at all I really need my money back cause that was unnecessary very! & my birthday coming up on friday so I need my money before then actually imma need it back tonight so I can order my jacket that goes woth my outfit

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I
12:37 am EDT

ProBiller.com being charged for no subscription

Hi, my name is Ian Gillett and I've been looking over my recent bank statements and have noticed I have been charged approximately $40 a month (sometimes more), however I do not have any subscriptions that particularly use this service. I've apparently been charged this for the past three months (January, February, and March 10th of 2019) and I really need a refund. I have used this service in the past, 2018 more specifically, but I currently have no active subscriptions especially in the amount of $40 through probiller.

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A
12:31 pm EST

ProBiller.com money that was stolen

A few months ago I was robbed of over 50$ from this website. I was upset but left ut be. But this past few weeks. The total amount has increased reaching over 55$. All I am asking for is the return of my money and the cancellation of what ever is stealing from me. And on top of that, I wish you could resolve all the problems resembling mine. So that no one else will become a victim like I did this past 2 months.

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William Gates
, US
Mar 05, 2019 7:13 am EST

I've been stolen from, as well. Looks like the origin of the thievery is Ireland. I backtracked the digital fingerprint and I've alerted Interpol.

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