Private Residence — santa rosa california management
The Ups manager in Santa Rosa California, Is very rude and disrespectful to clients . My package has been sitting in San Leandro for several days prior to the fires in the northbound . When both myself and my brother inquired about the package and said we would drive there to pick it up the manager said she is sending all packages back and refused to help and became very aggressive . When I tried to calm her and explain that people are hurting enough and needed our package to evacuate a race car and her response was .
( Call a F-----g tow truck, you are not getting the damn freight )
Ups has just lost my business and personal support .
My shipping that we do daily across the country will now go to other carriers .
She said that she was having problems getting to San Leandro then she should ( call a F------g cab )