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The good, the bad, and the ugly - discover what customers are saying about Private Residence

Welcome to our customer reviews and complaints page for Private Residence. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Private Residence.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Private Residence's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Private Residence, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Private Residence. Your feedback is an important part of our community and will help others make informed decisions.

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6:28 pm EDT

Private Residence santa rosa california management

The Ups manager in Santa Rosa California, Is very rude and disrespectful to clients . My package has been sitting in San Leandro for several days prior to the fires in the northbound . When both myself and my brother inquired about the package and said we would drive there to pick it up the manager said she is sending all packages back and refused to help and became very aggressive . When I tried to calm her and explain that people are hurting enough and needed our package to evacuate a race car and her response was .
( Call a F-----g tow truck, you are not getting the damn freight )
Ups has just lost my business and personal support .
My shipping that we do daily across the country will now go to other carriers .
She said that she was having problems getting to San Leandro then she should ( call a F------g cab )

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7:48 pm EST

Private Residence Wireless internet

I'm a new customer. Hooked dish wireless internet up on 3 Feb. Internet not working. I called and the tech was nice but said some other company turned it off and they can't check why till tomorrow. I use internet NIGHTLY for my online college courses. I don't live in town to go to Internet cafe or library. I'm out of luck on two tests due tomorrow. Tech said sorry call back tomorrow. I literally canceled my old wifi card yesterday. If this is how dish network runs their internet and treats customers I won't be one long...

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3:57 pm EDT

Private Residence Driver

Skidmore Lane, Limington, Maine 04049

There is a delivery almost every day at the house across the street from me. The driver tears down the road, which is dirt. This is a private road with children at play. I've complained in the past, have spoken to a driver in the past, and still it continues. I see I am not alone in this complaint as I read several paragraphs of complaints about UPS drivers. Wondering if a child has to actually be hit before something is done about this. The road has lots of potholes and there is always a cloud of dust that follows the truck because he is driving so fast. You can hear the truck coming from the moment it turns onto the road. The road is less than a mile long with all of 11 houses on it and there is no need for reckless driving, especially from someone driving that size vehicle. I have to wonder how many packages are damaged in transit.

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Renee Joseph
,
Jun 03, 2016 8:12 am EDT

After three years of the fed ex driver driving 10-15 miles over the speed limit in our development and tearing up our driveway by flying up it (its dirt), we are fed up! Then to top it off, a friends dog is hit and killed by another fed ex driver. What is going on? Do we not value human or pet life anymore? Is "getting it there on time" really more important? Not in the big scheme of things. PLEASE take your time on deliveries, drive safely and THINK before you drive too fast. Someone's life may depend on it! I'll gladly wait for my package!

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Living hell survivor
, US
Sep 06, 2015 10:17 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

So you're saying UPS is the only vehicle that comes down your road? News flash...if the parents actually cared about their children they would not allow their kids to play in road or even anywhere close to it...u can call ups and they will check the speed of the vehicle at the exact time u profess that he is speeding on your road...I highly doubt that he is going as fast as u think because ups monitors the driver continuously throughout his shift daily...ups has sensors that tell them speed...if he's using signals ...his braking intervals... How long truck is idling...how long cab door is open how long back door is open...how long it takes him to walk to door deliver package and start truck to continue to his next destination... They also have to know" depth of knowledge" word for word which is descriptive in driving safely and staying alert at all times...so in seeing this and comprehending it at the same time...maybe u should help your neighbors be better parents and quit trying to blame others for issues that u have no clue about...oh yeh...if u r miserable...be miserable but don't try to make others that way too.

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Living hell survivor
, US
Sep 06, 2015 10:04 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

So your saying ups is the only vehicle that comes down your road? News flash ...if the parent's actually cared about children they wouldn't let their kids play in road or anywhere close to it...u can call ups and they will check the speed of vehicle at the time u profess that driver is going to fast...but I actually believe that he is not going as fast u think because ups is constantly monitoring the driver through sensors on truck...braking signaling seat belts how long cab door is open how long back door is open...how long truck is idling how long it take per stop.and especially speed...so tell your neighbors to be more aware of their children's where about...and maybe u can try not to make people miserable just because u r.

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maryjane chan
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Jun 03, 2016 8:12 am EDT

dialed #gets busy signal 4-5 times, does not always go thru quite often just turns off

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