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1.2 319 Reviews

Princess Cruise Lines Complaints Summary

18 Resolved
300 Unresolved
Our verdict: If considering services from Princess Cruise Lines with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Princess Cruise Lines reviews & complaints 319

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J
7:09 pm EST

Princess Cruise Lines security

I was on the Royal Princess Dec.28 to Hawaii.
Somehow my purse went missing. I reported that day as soon as I noticed it was gone. The person on the desk said ok I will write it done. He wrote on a scrap of paper and that was it. The next day I went back and talked to someone else I Wass sent to security and they brought 5 people up to my room to go through everything. I filled out a written report. It needs to be replaced. The security man asked me why I hadn't done on the 28TH. I told him how I was treated.
I was also told to check every day and see if it turned up. finally after 12 days some one said they would check the port in SF and get back to me. No one got back to me I had to ask again and was told it was not there.
Right now I need a copy of that report for tax and insurance purposes.

Jeanne M Williams
[protected]
415 Mormon Street
Folsom
CA 95630

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10:30 pm EST
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Princess Cruise Lines Incorrect info prior to cruise

I received an email to say we required visas for both Australia and New Zealand, this mail came from the recommended site by Princess for visas . We received mails from princess to remind us that we needed these visas. We applied for both and were absolutely shocked at the price but we bought them on princess recommendation. It turns out WE DID NOT require one for New Zealand and therefor I am requesting the £150 refund for these visas. We are platinum customers and I do not expect thing other than a full refund from a prestigious line as princess. Please update your communication for future cruises.
I look forward to your response and refund to my credit card.
Many thanks
Jackie livsey

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4:20 pm EST
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Princess Cruise Lines Regal princess cruise on 1/1/2019 BAHA 514

Let me begin by stating that my husband and I are loyal passengers of Princess Cruises. We are currently booked on th new Enchanted cruise ship for December of 2020.

With that said our last cruise was definitely not up to Princess standards.

Our laundry was supposed to be free but we were charges 17$ for press only items. Not willing to wait in line at the pursers desk we just paid the bill.

We selected anytime dining as we eat early. Service was extremely slow. We waited 4 out of 7 night for over an hour. Compounded with that the food was served lukewarm.

Casino was very small and crowded.

I drink champagne only. Princess cruises have always served Korbel in a split. This year is was served by glass half filled. Very disappointing when you are on vacation.

Should our last cruise been our first cruise with princess we would not return. We have always been your best source of advertising.

Should you feel any adjustment is justified it would be greatly appreciated.

2144 hammond place center traverse city mi 49686

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9:34 am EST

Princess Cruise Lines elimination of buffet-style dinner during sea days

We are currently on a 96-days World Cruise on the Pacific Princess. We left on January 20, 2020, with an expected disembarkation date of April 26, 2020. Thus far, we are having a great cruise until tonight when we went up to have dinner at the Panorama Buffet. We were seated and provided a menu. The wait to get our meal was long and the food served was lukewarm. The wait staff told us there will no longer be any buffet dining during sea days. We were shocked and was told this was a change dictated by the corporate office.

We do not enjoy the traditional dining room service because of the amount of time wasted sitting there waiting to be served. The variety of buffet-style dining, the freedom to select items that are compatible with our dietary needs and the shorter meal time are what we consider key factors of a good cruise.

This dining change severely impacts our enjoyment of the current cruise. We would not have booked this cruise with prior knowledge of no buffet-style dinner. We don't want to be miserable for the remaining 66 days of this World Cruise. Please restore the buffet-style dinner service at the Panorama Buffet. Thank you.

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7:20 pm EST
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Princess Cruise Lines have received our reservation payment made back in may 29,2016

We took a trip on Grand Princess to Alaska. We made a reservation on 5/29/16 to be use in future date. We were unable to use it and would like it return to us $200.00. I called about in January 2018 and no response.
If you research your file you will be able to find us. Thanks you for you attention to this matter and been long over due. You can reach me at [protected]@yahoo.com

Our name is
Paul and Wendy Yee
474 Stow Avenue
OAKLAND, cA 94606L
Line Grand Princess
date 5/21/16 to 5/31/16
Folio #4941

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9:12 pm EST

Princess Cruise Lines change in itinerary a month before cruise embarks/booking cp3ggj

To Whom It May Concern:

A month before we leave on 10 day cruise on Crown Princess, we are informed one of our stops (Grenada) has been removed from the itinerary (due to issues with the ship). We will receive $75 per person on board credit. I do not understand how missing 1/6th of our 6 days of stops warrants only a $75 credit. That is not comparable in reimbursement. Please advise. [protected]. Effective this cruise, my husband will be an Elite member. Would also like to understand in 15 cruises we have never been chosen for a potential upgrade from our mini-suite. Again, please advise. Thank You. Look forward to hearing from Princess.
Mary Regan/Richard Kenny

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5:52 pm EST

Princess Cruise Lines ship left us in mexico, after capt rerouted the ship due to generator problem

The ship was rerouted due to generator problem so the departure times had changed at each port. When we were getting out of the elevator we saw a sign saying all aboard at 5:30 and it was lit between two elevators, we went ashore no one said anything to us getting off. We got back to the ship at 2:00 pm the ship left at 1:00 pm we were left with no credit cards, no cash, no travel documents, there were 11 others left behind. We got taken by a man who said he worked for princess with a princess jacket on, said he needed 100.00 from each couple to get a visa to be in mexico or we could get arrested for being in mexico without documents, so we had 127.00 he took the 100.00 we had 27.00 with no hotel, no food, no money for a flight out. It was the worst nightmare ever! We would like to get compensated for the trip after the nightmare. Things got worst trying to get out of mexico without our travel documents that were in the safe on the ship, we met a lawyer at the hotel that helped us get hold of someone in the state dept.in nyc to helped us get through the airline security check point. Still had to get someone to trust us to put our flight on there credit card witch we did, they were also left by the ship, the story goes on but we just would like to get compensated for our nightmare, the cruise was one of the best, and and I have about 30 cruises under my belt. Sincerly robert cross and dorris yereb cabin #b108 to mexican reviera on 12-14-2019

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Shaun R.
, US
Dec 28, 2019 8:38 am EST

I've enjoyed cruising as well. I've always made it a habit to have such times well documented before going ashore. I can imagine the nightmare of being stranded in a foreign country. What I can't imagine is why anyone would leave the ship without their proper traveling papers. That is why they exist. Not to mention not having (a) credit card(s).

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1:31 pm EST
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Princess Cruise Lines shore excursion

We had complained about a terrible shore excursion and we have a letter that says we will receive an on board credit of 20% i contacted customers services and was told we each would get $112.50 per person off our final bill which is not reflected so how do i get my refund now that you have already collected on the final bill booking #HT6KMT i will be waiting to here from you soon [protected]@gmail.com

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1:41 am EDT

Princess Cruise Lines internet speed

I have enjoyed previous Princess Cruises with my family so naturally for my 20th Anniversary I recommended to book another Princess Cruise with my husband.

My husband was reluctant to go on a cruise for he needs access to reliable internet for his work so he pre-purchased 240mins of internet time. We have found that the internet speed was far from adequate and the minutes just wasting away as we wait and wait for emails and other content to load.

This is really an area that should be addressed given the nature of how internet usage is metered onboard.

Thanks.

Best Regards,

Christie Tran

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5:06 am EDT

Princess Cruise Lines availability of vegan food

Appauling shortage of vegan optioins on Sapphire Princess from Southampton to Norway last week. One night I was presented with a plain jacket potato as a main course. Another night it was a huge plateful of mange tout with cubes of tofu - absoultely tasteless. I could site more examples but I think you get the general drift. There was no dairy free spread for bread rolls and toast - this is a basic requirement. I was presented with a vegan menu in the Vivaldi restaurant and then told the items were not available! The chef did his best but he obviously hadn't had any training in dairy free catering. Giovanni, the waiter bent over backwards to come up with ideas that the chef could prepare. After a few disasterous meals I opted to go to to the Lido buffet for my meals where I could at least help myself to salad and fruit. No protein was available.
As you can imagine it took the shine off what was supposed to be a special occasion cruise. I have never come across such inadequacy before. I have been on other company's cruises where I was presented with a different choice of vegan food every meal. I know for a fact that there were other people on the ship facing the same dilemna. I find it incredible in this day and age of environmental awareness and people with dairy allergies that Princess are dragging their feet on this issue. Please tell me that you will look seriously into this issue and let me know your plans I shall not book another Princess cruise until this problem is sorted.

Carole Ann Davies

Please respond to E Mail: - figan.[protected]@hotmail.co.uk

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9:00 pm EDT
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Princess Cruise Lines ac unit, refrigerator

It took 7 times of calling and complaining to get the air conditioner working that I'm not sweating in my cabin. The other issue is I call I go down to the service desk and complain that the refrigerator is not working properly, now I'm told it's a cooler well how the got the cooler to cool they put a bucket of ice in it? Why Time is money and money is time I'm wasting my vacation trying to get things fixed. I have been on a lot of cruises and I have been on Princes before what happened. What do you have to DO to get some results. My E-mail is [protected]@ptd.net, my name is Bruce Ream. Will someone call this ship and find out what is going on?

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7:53 pm EDT

Princess Cruise Lines Purchase of a transfer shuttle from anchorage to whittier

After giving our full travel itineraries dates times etc. To the princess booking agent (september 4th flying in from toronto to vancouver and from vancouver to anchorage arriving at 3:30 pm l then purchased our princess transfer shuttles from anchorage to whittier. She assured me that we had plenty of time to arrive at our ship for boarding and a departure of 8:30pm. Today after doing my on line check in for our cruise l was given a prompt that our shuttle would not arrive in time for the cruise departure. This is utter [censored]. I was assured that there are continuous shuttles from anchorage to whittier! What is going on here? After paying for our flights and booking and paying for our cruise and all along l had been given false information right from the get go? You need to call me asap as l have wasted hours trying to get information from princess cruise lines today... To no avail... We still have no idea what is going on! Call [protected]. Please leave a direct number that l can call back on... We have had enough of your wait lines and inabilities to give us answers to our questions!,,

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4:02 pm EDT

Princess Cruise Lines file insurance claim for cancel trip 03/27/19 to 04/06/19 10 days s carb booking wxwn6n

I was feeling general weakness motion sickness and imbalance went my doctor she order test carted artery, ekg, then to heart doctor he did ultra-sound on my heart then to ent he did mri on my head then he did vng evaluation test came back I had vestibular hyposunction 83 percent weakness in inner ear they sent me to therapy for 11 weeks 22 times I file all the report the insurance request and they are still giving me a hard time 3 and a half months ago

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8:42 pm EDT

Princess Cruise Lines excursion refund to sicily

Hi!My cruise WCVVMC (Catherine Villareal Catuncan)with Emerald last June 22, 2019 went great-I had paid ahead for a Sicily excursion hop on hop off and had cancelled way ahead of time before the cruise started.I did not get a refund possibly because I closed the account with WellsFargo that I used to pay the cruise and switched to my husband's account with Chase.Also, we moved and possibly if you had sent a check did not get to me or the change of address confusion.Please update me and send a refund check as soon as you have researched the issue to the address I provided above.Thank you very much.

Catherine Villareal Catuncan

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3:18 pm EDT

Princess Cruise Lines lack of information

I'm Elenita Manalo .I took the Australia and New Zealand cruise with the rest of my group.( V V2L2L February 18 2019. We bought bags and accessories from Louis Vuitton in Sydney. We bought the items with VAT taxes or taxes .Since we are foreigners we are entitled for the refund of the taxes.The only problem was we were misinformed at LV store .The sales rep said that we could register on line for the item that we bought in order to get a bar code and just scan the bar code at the airport in New Zealand.
The problem was that Australia and New Zealand are 2 different countries unlike the European Union countries wherein we could buy the item in one country and exit another country and still be able to claim the tax refund either in person or by mail.
Since it was a cruise from Australia to New Zealand, there was no airport to exit Australia.When buying in New Zealand, there's no taxes so it is duty free unlike Sydney, Australia taxes is added.
We cruise directly from Australia to New Zealand . We left New Zealand by air. Is there a place in the Sydney port terminal or immigration that we could have reported the Tax item in order to get the tax refund or could we have reported in the cruise ship?
We tried reporting it to Sydney LV but we were unable to get the refund.We are unable to register the items to the right location or department.
I think getting the right information will help us and other cruiser for future purposes. Don't know if you would be able to help me out to get a tax refund but the e information would still be very important. Awaiting for your response.Thank you very much.

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10:12 am EDT

Princess Cruise Lines pacific princess transfer to wrong terminal, june 12th to june 30th, iceland

booking WPGM7D, On June 30th, on our way home to Newark airport, Bus driver DROPPED passengers off at Heathrow airport outside of terminal 3, even though many protested that their confirmations of British Airways stated terminal 5, and that our transfers were prepaid. It took us a long time to find out how to get to terminal 5, and then we had to go outside for an elevator to take us to a train, and then a very long walk to terminal 5, leaving us physically and emotionally exhausted. In our haste, I left behind my favorite lavender short sleeved sweater (with buttons, maybe nylon) near the inside entrance to terminal 3, and couldn't get any official at terminal 5 to retrieve it. If you could get this sweater back to me, this might partially make up for any of the inconveniences and disappointment we have encountered. thank you for your consideration and previous history of cooperation. Phyllis Tuttle, 60 Omni Court, NEW CITY, NY 10956, USA, phone [protected], (best time 8:30-9:30am, M-F, if no answer, call cell at [protected])

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12:47 pm EDT
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Princess Cruise Lines gift purchased and not received to passenger on board

Booking no. CR7P4M Gift ordered on June 20 2019 for Mrs. Myrna Courey on
12 day voyage British Isles Southampton to Southampton.
Box of Godiva Chocolates was never delivered to room C612 as ordered and paid
by James Atto on Visa card. The flowers on the same order were delivered as
ordered. The gift in question is # 01 6116 I am very upset as this was a special
occasion .James Atto

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2:10 pm EDT

Princess Cruise Lines poor communication and resultant negative issues

Passenger - Maxine Beck
Booking Number WQ7NVJ
Voyage E916 - Europe Mediterranean

Having returned four days ago from a Mediterranean cruise aboard the Emerald Princess with our granddaughter, I have definite reservations about recommending Princess to anyone I know and even greater concerns about our upcoming voyage to Japan booked for August 15-23, 2020 for my husband, grandson and myself (conf. # WM7T8P). The destination and duration of this voyage are unique in the cruise industry at this point, or I would seriously consider cancelling.
After reading the account of our experience, perhaps Princess might consider some sort of compensation be applied to our upcoming trip for the lessons I've learned for future voyages. Had I used a travel agent, I may have missed some of the pitfalls we encountered. I admit some responsibility for the problems, but believe sincerely that a lack of more proactive policies on the part of Princess contributed as well - especially in the case of customers new to Princess.

Please respond to this communication to confirm that the issues have been heard by appropriate Princess officials with the authority to act appropriately.

Rome Excursion/Flight Conflict
November 2018 - booked extensive Rome excursion through Princess
January 18, 2019 - booked air travel with Princess agent Lisa (*note - agent was distracted by
conversations with husband during booking. Conversation was difficult, confusion with understanding the options she was giving regarding times, prices, etc.) Received email confirmation that looked accurate.

March ? 2019 - called to confirm debark procedure and luggage transfer in combination with the
debark tour of Rome. Agent Jamie confirmed that tour would end at the airport and Princess would deliver our luggage. NO mention was made of any conflict.

May 3, 2019 - received Travel Summary from Princess and I discovered a conflict with our
debark excursion booked in November 2018 and flights booked in January 2019 - both through Princess. Flight departure needed to be after 5 pm. to accommodate tour, but was booked for 1:20. Working with Princess agent Paul it was determined that rescheduling flights wasn't an option because (1) I would be charged $2, 500 + increased airfare totaling more than $3, 100 although Princess had done both bookings and (2) even if I were willing to pay this, the flights available at this late date required two layovers and nearly a 24 hour return time. I suggested that Princess might waive the late cancellation fee because they had created the conflict that, again, I discovered. Paul apologized and forwarded me to customer service. That agent said the best he could offer was $50 onboard credit for the three people in my group. I requested a confirmation that the "front office" or whoever was his superior had received the details of my complaint hoping they could offer a more acceptable solution. Instead, within an hour I received a phone call from a travel agent I didn't know in Florida (Peggy Mellen @ 610-952-1927). She told me had received an email from Princess that she ascertained was intended for me regarding my cruise. It contained no new information regarding my complaint. How did she get this information and why? To date I've had no confirmation that this issue was forwarded. I then canceled the debark tours for refund hoping something else might work out but not wanting to incur further useless cost.
June 8, 2019 - checked with the shore excursion desk on board ship to attempt to arrange
something to allow us at least a "drive by of St. Peter's Square" in route to the airport as our granddaughter, a devout Catholic, really wanted to at least see it. They were unable to help.

June 12, 2019 - checked with an agent at the front desk for advice. He suggested that we get a
private taxi portside to take us on the desired route. I hesitated because I was totally unfamiliar with the situation at the port in Rome. I asked if anyone on staff could assist me with this, but was told I needed to make the arrangements on my own. He assured me that it "might sound scary, but wasn't really that difficult." Otherwise, they were unable to help. We were considering his suggestion, but the next day the Princess Patter arrived describing the debarkation process with a warning in bold letters that taxis at the port often take up to four hours or more to secure.

June 13, 2019 - checked at the front desk about the discrepancy of the information and was told
that the Princess Patter was accurate and that I needed to hire a private taxi to confirm transport before cancelling our scheduled ship to airport transfers. Agent Annie was very sympathetic and helpful. She searched for taxi companies in Rome but found that all but one taxi company required online confirmation. I would have to book personally which required me to pay an onboard fee of over $150 for personal email access. She did find one company that would book by phone and allowed me to use the ship's phone line, but that company never picked up. At this point I gave up. Rome wasn't going to happen for us at all.
After all that, the transport bus dropped us at the wrong terminal for our Lufthansa flight to Frankfurt.

Barcelona Hotel Transfer Complaint

Late May - called to confirm time of transport from Gallery Hotel in Barcelona to ship. As
Princess offered no tours that I was made aware of for this port, I had booked tour tickets on line in advance and was checking to see if there was any timing conflict. The Princess agent took over 30 minutes to discover that departure from the hotel would probably be at noon, but the hotel could probably hold our luggage. I was luckily able to reschedule the tickets I had purchased to suit this only to find out when we arrived at the hotel that the only transfer would be at 10:30 although the dock was only 4 miles away. This allowed almost no time that day to explore Barcelona as planned for which we had paid an additional $647.91 in hotel charges. Our only choice was for my husband to accompany our luggage to the ship at 10:30 while my granddaughter and I explored the city and then made our own way to the ship at additional cost. This situation was very poorly considered and communicated by Princess.
Based on the two major complaints detailed above, I suggest the following "upgrades" to communications between Princess and its future customers:
1. When booking air reservations, give Princess agents access to the debark excursions booked by the passenger they are working with in conjunction with the flight schedules to avoid timing conflicts.
Customers are consistently alerted about any conflicts when booking excursions, so the mindset is that this will continue forward in the process.
2. When passengers extend their trip prior to the voyage, timetables regarding transfers from hotel to ship should be available to allow passengers to plan their activities avoiding timing conflicts.
Onboard complaints

All of the staff on board were wonderfully helpful and worked exceptionally well to please us. Our granddaughter especially liked the youth coordinator if The Beach House for teens.

However, some of the policies of Princess worked against the goal of satisfied customers. Most notably:

1 - additional costs that weren't clearly defined when booking such as charges for soda, coffee offerings and cover charges for upscale dining for suite customers
2 - the annoying overkill of marketing art and jewelry. Prime example was the "fun" art scavenger hunt competition that we later discovered required us to be present at the art auction to claim our prize. So much for fun.
3 - most disturbing - the exorbitant charges for wifi access and even basic texting. The option of logging into the ship network to allow texting within the boat was not explained as an alternative to the $59 per device "social" offering of which we purchased two.

I repeat:
Please respond to this communication to confirm that the issues have been heard by appropriate Princess officials with the authority to act appropriately.

Thank you for your thoughtful consideration of these suggestions and requests.

Maxine Beck
beck.[protected]@comcast.net
[protected]

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9:10 pm EDT

Princess Cruise Lines internet wifi cruise line island princess

To whom it may concern,
My name is Margurite Underwood we was on Alaska cruise May 22nd -May 29 Th 2019 booking # WHHLGH, then we took train to Denali on Fairbanks there we flew home . I purchase a WFI internet plan with Princess 64.99 for sea on May 24 TH, I thought I purchased it earlier It wasn't to later I went to internet station and talked the person working desk I wasn't hooked up till May 24 Th . I was thinking I knew how use it the plan. But I thought as long as you was at sea and Bars towers I could use my phone like I was on land. Either I didn't ask enough questions or things was not explained well to me at internet desk. When I got my AT&t Mobility phone bill I had roaming charges of 186.92 over my original bill for month. At&T was nice enough rewrite me cruising contract for 100.00 so it saved me 86.92 .My second time cruise with Princess lines . I had no problems when I purchased WFI February 2018 15 day cruise to Hawaii. I would please like ask Princess for refund for my 64.99 for WFI internet . My Folio NO: 4393. Thank you ! Margurite Underwood

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5:35 am EDT
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Princess Cruise Lines refund of $300 not yet received.

Ref: Princess Cruises WP5X7R-5906-Manchester [protected])

With regard to the illness experienced on board the Golden Princess last February, a refund of $300 was offered by Helen Shamuel, Senior customer solutions coordinator, which we accepted on 1st May 2019. To date, have not received it and after several emails since, have not heard anything apart from an automated reply, stating that we will receive a reply within 24-48 hours. As this has been going on since February, we just want to get this resolved and receive the refund promised to us.

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Update by Kristine and Peter Manchester
Jun 14, 2019 5:48 am EDT

Ref: Princess Cruises WP5X7R-5906-Manchester [protected])

With regard to the food-poisoning experienced on board the golden princess on 17th february 2019 when I was confined to the cabin for two days by the ship's doctor, missing two ports in New Zealand disappointingly, a refund of $300 was offered by the senior customer solutions coordinator, which we accepted on 1st may 2019. To date, have not received it and not heard anything apart from an automated reply. As this has been going on since February, we just want to get this resolved and receive the refund promised to us.

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Princess Cruise Lines In-depth Review

Overview: Princess Cruise Lines is a renowned cruise company with a rich history in the industry. Offering a wide range of services and amenities, Princess Cruise Lines ensures a memorable and luxurious experience for its passengers.

Destinations: Princess Cruise Lines takes you to some of the most breathtaking destinations around the world. From the Caribbean to Alaska and Europe, their itineraries cater to diverse preferences. Popular ports of call and well-curated cruise options make every journey unforgettable.

Fleet and Ships: With a sizable fleet, Princess Cruise Lines offers a variety of ship types to suit different needs. Each ship boasts impressive features and amenities, ensuring a comfortable and enjoyable voyage. Notable ships like the Royal Princess and Regal Princess offer unique offerings that set them apart.

Onboard Experience: Princess Cruise Lines provides a range of accommodation options, from cozy cabins to luxurious suites, all equipped with top-notch amenities. The dining options onboard are exceptional, with high-quality food that caters to various tastes. Entertainment and activities, spa and wellness facilities, and family-friendly amenities make for an unforgettable onboard experience.

Customer Service: Princess Cruise Lines prides itself on its responsive and helpful customer service representatives. The booking and reservation process is seamless, and the onboard staff is known for their friendliness and professionalism. Customer complaints and issues are handled efficiently, ensuring passenger satisfaction.

Value for Money: Princess Cruise Lines offers competitive pricing and excellent value for money. The price of their cruises includes a wide range of amenities and services, ensuring a hassle-free experience. It's important to consider additional costs and fees, but Princess Cruise Lines stands out in terms of affordability compared to its competitors.

Safety and Security: Princess Cruise Lines prioritizes the safety and security of its passengers. Stringent safety measures and protocols are implemented, along with comprehensive emergency preparedness and response procedures. The company adheres to industry regulations and standards, ensuring a secure voyage for all.

Reviews and Reputation: Customer reviews and ratings speak highly of Princess Cruise Lines. Previous customers have had exceptional experiences, praising the company for its top-notch service. Princess Cruise Lines has built a strong reputation in the industry and has received numerous awards and recognition for its excellence.

Sustainability and Environmental Initiatives: Princess Cruise Lines is committed to sustainability and implements various environmental practices and initiatives. The company actively partners with conservation organizations and programs, contributing to the preservation of the environment.

Accessibility and Inclusivity: Princess Cruise Lines ensures accommodations for passengers with disabilities or special needs, making their voyages comfortable and accessible. The company also promotes inclusivity initiatives, catering to diverse groups of passengers. Facilities and services onboard are designed to be accessible to all.

Loyalty Programs and Benefits: Princess Cruise Lines offers loyalty programs that reward frequent cruisers. With perks and rewards, loyal customers can enjoy exclusive benefits. Earning and redeeming loyalty points is made easy, enhancing the overall cruise experience.

Conclusion: Princess Cruise Lines is a top choice for travelers seeking a luxurious and unforgettable cruise experience. With exceptional customer service, diverse destinations, and a commitment to sustainability, Princess Cruise Lines caters to a wide range of preferences. Whether you're a frequent cruiser or a first-time traveler, Princess Cruise Lines is sure to exceed your expectations.

Recommendations: For those seeking a family-friendly cruise, Princess Cruise Lines offers an array of amenities and programs that cater to all ages. If you're a nature enthusiast, consider exploring their Alaska itineraries for a breathtaking experience. For a truly luxurious voyage, the Royal Princess and Regal Princess are highly recommended.

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Phone numbers

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Website

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Use this comments board to leave complaints and reviews about Princess Cruise Lines. Discuss the issues you have had with Princess Cruise Lines and work with their customer service team to find a resolution.