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CB Travel and Vacations Review of Premium Travel
Premium Travel

Premium Travel review: scam, took my money 2

J
Author of the review
12:10 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

They took my money and would not respond to my written requests or phone calls for the hotel reservations I applied for.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

2 comments
M
M
Mooley
, US
Sep 24, 2010 12:03 pm EDT

In June 2009 we joined a tour group who had planned a tour through Premium Travel. The trip was appealing as it consisted of the two destinations : Egypt and Israel- that we most wanted to undertake. We paid R30 000-00 for my wife and I. The tour group eventually reached more than 20 with excitement running high as most of us are retired and or pensioned and looking forward to our first religious tour.

The Itenarary has since been changed twice without consultation or notice and no clear indication of accomodation to date, despite numerous requests. Last week we found out that the Tour will only comprise of the trip to Israel and NOT Egypt - at no change to the full cost (aleady paid).

Mr Zulu has avoided explanations in this regard and is evasive in answering to details on the trip. This has clouded the trust in the agency and shrouded this trip in doubt.

In order to make good of a bad situation, we have had to incur further costs and days to visit Egypt. No one seems to be able to get proper answers from this agent and all monies have already been paid.

S
S
skoppu
, US
Nov 29, 2012 6:21 pm EST
Verified customer This comment was posted by a verified customer. Learn more

what is that guy name.. is he 'Vijay Bhakshi'

Bombay Travels Inc — Fraud Agency