Pos Malaysia
reviews and complaints

PL691559618317

11th Jan 2021 morning show out delivery, but 6pm tracker show delivery unsuccessful. Was at home for the whole day, not even a single call or message . This is unacceptable, deliver staff at least to male a call when arrive delivery address. wasted my time.

This is the worst delivery service I ever face with!

Hai saya nak inform barang saya yang bernombor EHA208214886MY sampai ke KLIA HUB kenapa ye? Alamat di situ alamat di pulau pinang. Tolong check semula.

Hi, I want to complaint about the parcel with tracking number erc495863163my, on the tracking page, I checked is item delivered on 8/1/2021 but I didnt received, please settle the things by today and give me back the parcel if the person in charge sent to the wrong location

Kenapa pos laju Johor senai/Kulai kalau hantar barang tak ada telpon atau pemberitahuan, , orang tak ada rumah dia bawa balek office pun dia tak bagi tahu..kalau barang kita hilang nanti tak mau kena salah orang, , bertanggung jawab lah orang kirim bayar. Kalau nak hantar tu telpon lah orang rumah ada tak

Despite numerous attempt to contact the company for 2 days I have not been able to obtain an acceptable feedback on my query for a service produce call EziPos. Further details as follows:-

I bought a headset online on 22 Dec 2020. The item was delivered to EziPos warehouse in Houston, Portland US on 4 Jan 2021. Subsequently I received an email from EziPos stating the product has arrived at their warehouse and was asked to file custom clearance and shipping payment. But when I log in to my EziPos account, I couldn't find the parcel information as requested as repeatedly the systems failed to find my parcel id and also merchant tracking no. So, I went to log an online feedback and also attempted a lot of time to contact them but to no avail. I even went to their facebook page and found out that many customers are complaining the same sort of issue and very unhappy with their service and response.

I have attached some snapshot of the complaint, product tracking purchase, etc for your reference.

Thank you.

Best,
Robe; rt Sim
NRIC760918145791
[protected]

My parcel stuck in transit office for a week since 30/12/2020. PL346810055757.

The tamil lady which in charge of the branch, by looking at the branch personnel chart.she refuse to service me eventhoug i am the last customer in the premise.she is acting as though she is very busy with her work.And this is not the first time she refused to service me on paying my bills.During my previous visit to the pos malaysia falim aeonbig branch, her attitute was very bad giving me a soul face.Date and time on my present visit, 4-1-2021 and time is from 12.40pm to 12.50pm.Thank you.

My letters often got damaged in the letter box - i.e. the envelopes get torn.

This is not an isolated case, it has been happening many many times before.

I wish that the postman should be more careful in pushing the letters into the letter box.

Poslaju tidak kemaskini data penghantaran barang. Barang lambat sampai, tidak bergerak sejak 22 disember yang lalu. Servis kurang memuaskan, makin lama makin lambat penghantaran . Sekiranya barang tidak sampai, akan buat report barang hilang.Poslaju kena bertangungjawab atas kelewatan barang sampai. Saya harap barang saya dapat dihantar pada waktu yang terdekat.

Hi, Assalamualaikum dan Selamat Sejahtera,

Tracking No. RA355818044MY

Last status by Track & Trace: 23 Nov 2020 - Item dispatched out MAIL PROCESSING CENTRE TAWAU, PO & CW Semporna.
Telah pergi kesana, staff POS ckp dh return back ke LKIM Puchong, Selangor, tapi tiada rekod return dalam Track & Trace.

Buat semakan di LKIM Puchong - Tiada

Try call POS Besar untuk bertanya tentang status sebenar namun panggilan tidak berjawab.

Dimanakah item tersebut sebenarnya? Bantu sya untuk mengesan item ini.

Terima kasih.

Hello, this is my package PL313114809886 Last updated to 12/16 package has not been updated until now. Where's my package? Please help me with my inquiry, please

pada jam 10:20 penghantar surat pos, membuat penghantaran surat kat pejabat kastam selangor pabuhan utara . dahla taknak cek suhu . letak surat kat meja lepastu gerak . untuk pngetahuan ye pekerja kami sekuriti tidak di galakkan pegang surat mnyurat pejabat kastam ye . tu tanggungjawab awak, kerja awak, tugas awakkkk . and satu lagi, orang suruh cek suhu, cek laa . kalau nak mati . mati sorang laa . takyah nak bawa2 . suke sangat ke nak jadi pmbwa virus . ckup la muka tak siap, nak jadi pmbawa sial plak yee ?

My parcel I send on 26/11/2020 but unsuccessful to delivery. Inside got my passport document and bank drop receipt. Which is I need to send very urgently to Bangladesh high commission Malaysia for renewal my passport already 1 month never send yet. I want as soon as possible to return to me.. Pls if not asap send to Bangladesh high commission malaysia. My hp no [protected]

tracking number : PL871289320879

- saya, nur azizah, memohon pihak POSLAJU BINTULU untuk menghantar parcel sy ( seperti yang telah d nyatakan di tracking number ) buat kali kedua memandangkan sy tidak berada di rumah semasa posmen menghantar parcel sy semalam. Sy akan menunggu posmen menghantarkan parcel tersebut kpd sy pd esok hari. Sekian, terima kasih atas perhatian pihak poslaju semua .

My items return to Kota Kinabalu from Pos Office Baram... X dapat tunggu ke brang tu kat post office tu... ape lah.. Keluarga I balik untk pergi jenguk keluarga meninggal... dah di bagi notifications kat office PO nie susahkan keadaan..

i shipped an item EHA062480721MY on 2/12/2020 and no update ever since dispatched out from penang to destination.

Many times i have enquiries on this item but no solid response from poslaju. The item is urgent and needed for me.

Kindly update the very last destination for further action. Please reach me at [protected] for a saying at least.

I believe that no item will be lost just like that and no update is done even in tracking system. Lost item should be seen vital to inform pengirim.

Regards,
Chew [protected]

Pada 17/12/2020(khamis) anggaran pukul 2.15 petang..seorang posmen poslaju telah menelefon saya ketika itu (saya berada diluar dan tengah memandu) bagitau yang beliau ada dihadapan rumah saya.tidak sempat saya bercakap..beliau putuskan talian.Pabila sampai dirumah..saya dapati barang yang beliau hantar itu berada di atas kereta kesayangan suami saya.Suami saya marahkan saya..sebab itu barang pesanan saya.Jika ada kerosakkan(kemik/pecah) pada kereta itu..siapakah yang harus dipertanggungjawap..sedangkan saya telah sediakan bakul untuk barangan pos serta papan tanda(JANGAN LETAK BARANG DI ATAS KERETA INI) saya harap dan tidak mahu pekara ini berlaku lagi.Pekara ini berlaku di Taman Indah Seremban N.9.

Poslaju sent me a wrong parcel today evening. My aunt collected on behalf because I was at work. Realised it only after opening the parcel. Received few of my parcels from Poslaju since this morning. So, I opened all the parcel & I realised one of it is not mine.

Appreciate if you could solve this problem to the soonest.

Your EziPoz website is so bare bones in terms of item tracking that it just says out for delivery, no other information at all. It doesnt tell you or allude that you can use the EziPoz item code for poslaju track n trace. If I had known this, I would have also been made aware that your delivery rider jsut couldn't be bothered to drop off the parcel to a 24/7 Guard duty and just dropped a red card into the mail box for 7 days pickup from the pos office. But, how did this parcel not get dropped off, but another parcel from EziPoz did? Inconsistent. Now the parcel is sent back, but because its a US company, I have to talk to them, but how? No ideas given from Pos.

God forbid you spend over RM 50 for your parcel to have a tour of Malaysia before being sent back, without any effort on POS part. I understand local item local delivery, RM 1 delivery fee more or less, fine can talk to seller. RM 50 Id atleast expect an auto-generated email that the parcel you spent alot of money just to get here is ready for collection from such n such place.

A delivery guy used a slur word calling me a negotiated after delivery my items on the 7th I happened to check my pos laju tracking app to see that he called me a negro and it was recorded on the pos laju app I want to know if pos laju is built on racism and hate because I see no reason why a delivery guy will used such word on me his number 010215252981