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harassment
Iam having problems with the workers here they keep harassing me and making verbal remarks telling people i do drugs its really devastating that i have to go though this every day this is the 3rd time i made a complaint i just want to be left alone the names are kiera, brittany, Bobby, sky, vivky please do something on this matter please thank you and god bless
Read full review of Popeyesdrive thru customer service
This location is the worst popeyes I ever been and i'm from new orleans. The manager ms. P had the worst attitude ever and didn't even greet me as I approached the drive thru. This is not a good representation of popeyes business. This is my first time and last time visiting this location. I also left a voicemail for the area supervisor with my concerns. Thank you
Read full review of Popeyesfood and service
Hi,
My name is Ekta Aggarwal and i would like to file a complaint about the popeyes on highway 7 near hero certifies burger Markham. I went there today and ordered chicken and a drink after having two pieces i started feeling vomitish and when i took off the outer covering of the chicken there was froth kind of a thing on it. When i came back home i was vomiting and had a terrible stomach ache. I am 9 months pregnant so i am really worried will be visiting the doctor tomorrow. I have attached a pic and have also hot those pieces home. This place is very dirty all the time and today their food was also not fit to be eaten. Please take necessary steps as this place can give people infections.
lack of new sandwich!!!
I am extremely frustrated and disappointed. You took the chicken poboy off the menu. Which would of been ok if you actually had available what was replacing it! Having to go to various oregon locations wasting time and gas to find out no chicken sandwiches. The only reason why i wanted to go to popeyes.. So now i am a very disapointed and mist likely ex costumer...
8 pieces chicken
September 3, 2019 at 2100H. Walked into store (Woodlawn, Guelph), no costumer and it's raining. Bought a 8 pieces chicken paid CAD 22.++. Service crew prepared my order but I noticed he is pushing away bigger part chicken and putting small pieces in the box, then he handed to me. I open the box and told him that I paid 22.++CAD and these are too small. He told me that this is the combination. I will attached the pictures and see it yourself if you will pay even 20.00 for this order. Louisiana Popeyes kitchen has good reputation when it comes to fried chicken and I order alot, but with the order I got today versus the amount I paid is not fair. If this will be the type of chicken (too tiny) that you will be serving to the consumers, this will leave a not so great experience and impression.
service slow - 13 minute wait from drive thru to receive order
Subject: 13 minute wait from drive thru to receive order
Popeye # 12974
Order 52 drive thur
After waiting 10 minutes outside for my order I went inside. Received my order in 13 minutes.
This is the 2nd bsd experience I have had at this store location. Other Popeye's have much better service. Ever since this location opened it has had issues with customer service; last time entered and charged the wrong prices.
This location happens to be the closest to my house, but I don't know if I can keep trying this location hoping for the best.
Disappointed customer,
Richard Petit
[protected]@gmail.com
overall poor service
Services at this location are: 1. Poor customer service 2. Very slow and employees don't have any sense of urgency to serving customers. 3. Frequently out of items 4. Frequently no straws or tea prepared 5. Poor food handling habits 6. Never prepared for high traffic hours 7. Multiple employees on break during peek hours. 8. Frequently given incorrect change or no change when due.
Read full review of Popeyesrude, ignorant "manager" (allegedly)
The store has been out of chicken sandwiches since yesterday. I called this morning to find out if more chicken patties had come in, and the girl on the phone said NO! In a rude way, and slammed the phone down. Didn't give me a chance to ask anything else. I called back to speak with the manager, and the same girl who answered previously, got on the phone...
Read full review of Popeyesthe lady that took my order.
To whom this may concern: I went to the drive through yesterday at store #4860 :7330 John Leblanc Blvd on August 25th, 2019 at 12:17 pm. First, I was rudely greeted. Not only that the whole time the person that was taking my order was giving me an attitude and was being very rude on the intercom speaker. There were also many times where she had cut me off...
Read full review of PopeyesBoth the food and the extremely rude manager lady working on 8/25/2019 at 3:22 pm
We went into the drive thru. My husband ordered for $20.99, an 8 piece spicy order and told them to replace the thighs and backs with wings (we would have paid if there was a charge, that was not a problem). We came home and had wings and 3 large very greasy backs. The backs had been placed into the box without even being drained of grease. Grease wa...
bad service and order
I was in the drive thru with 3 to 4 cars behind me, on my turn I wanted a few spicy chicken sandwiches but they were out and people were leaving out of the line because of that, so I ordered a 4 pc all white, a large green bean and a large red beans and rice, got to the window I gave the cashier (Glenda) my debit card, while sitting there I noticed a...
Read full review of Popeyesnot selling advertised menu item
I have been seeing the advertisement for the $5.00 shrimp box for the last week or so on TV. Today, being Friday I visited Popeyes in Carencro, LA.
I wanted to purchase the shrimp box because I do not eat meat on Fridays. The waiter told me they were not selling the shrimp box yet. I was fabler-gasted, telling him they have been advertising this on TV. He told me I could order a surf and turf (chicken fingers and shrimp). If they have shrimp for the surf and turf why do the not have shrimp for a shrimp box? Is this some kind of bait and switch or false advertising ? I left the Popeyes and went to Hardy's next door. To say I am upset with Popeyes is an under statement.
service
My husband and I went to Popeyes in new Iberia, la. On Wednesday July 31, 2019 at 9:00 pm my husband went in to order because drive thru line was long. He ordered 3 piece white dinner and chicken sandwich. 7 people after him ordered and their orders were filled before his. This is unacceptable to both my husband and I because we pay good money for this place as we go there often. I have a picture of what my bun for sandwich looked like and it was not acceptable to me.
the district manager betty
I been working with Popeyes almost 2 yrs and LAST week Betty took over the store and i been having so many problems WITH her first she wants to cut my hours and then she hire alot of new people and giving my hours to them. So i aak for a transfer to another closer store to where i live she agreed to me getting it then she wrote me up 3 times. Really for no...
Read full review of Popeyescustomer service/ ad
I always try to avoid coming to this location because the customer service IS HORRIBLE. I've worked in customer service for over 10 years and I've never seen anything like this. Then the $10 Bigger Box includes 2 pies as well, I noticed that I didn't have mine and the manager rudely stated that their location doesn't participate with giving out pie...
Read full review of Popeyesservice @ #11941 june 28, 2019 order 48 drive thru $8.65
This is the second time in a three or four month period that I have complained about this Popeye's location #11941 on Coulter St. in Amarillo, Texas. --- Originally, I was excited that we were getting a Popeye's so close to us, however, I stopped frequenting this location because of poor service! --- However, I have a grandson that loves Popeye's and when he visits that is what he wants! My last two attempts to please his wants have not been good experiences. --- When I complained three or four months back there was a male representative there attempting to train the employees to give better service. --- Evidently, he was not successful! --- Today, Friday June 28, 2019, I drove to the speaker at the drive-up. I waited probably 5 minutes before anyone recognized that I was there! I ordered and then had to wait behind other cars for approximately 10-12 minutes. When I finally got to the window, one of the cars before me had pulled up further along the drive thru waiting to get their order completed! --- I then was asked by the young female at the window "what" my order was again as she mentioned most of the items incorrectly! --- I then had to wait for my for my order to be cooked! When the second female person brought my order to the window, I asked that she please repeat what was in the order. In a surly ill-mannered way she would only say, "whatever you ordered is what is in the box"! In total shock at her attitude, I left! --- Upon arriving at my home, we had to throw away the onion rings because they were over-cooked and dry! --- I then decided to call the district manager, Abby Muir, to let her know of my displeasure. She was just short of being disinterested! She attempted to tell me that the Coulter location had the highest ratings of any of the Amarillo locations! When I told her that I had used some of the other locations and had never had poor service or bad orders, she attempted to bully me by saying I was calling her a liar! I told her to stop her attempts to put words in my mouth! --- I will not ever use this location again! --- My neighbors and I are sorely displeased to have the worst Popeye's that any of us have every been to!
unhealthy restaurant
This Popeyes is the worst I ever visit. People behind the counter do not wear gloves when dealing with the food. I have witness an employer drop the throngs( thing you pick up the food with) on the floor and pick them back up w out cleaning them or changing them.Then when told the employee about that unsanitary move she made, she gave me the most...
Read full review of Popeyeschicken and order
At the drive-thru at Popeye's #2010 at 3:37pm, Houston time, order 76, I ordered a 2pc meal with my side to be cole slaw with a sweet tea easy ice. Well, I received a 2pc brick chicken with mashed potatoes but didn't realize the error until I had made it back home on the other side of Houston by the Galleria. That chicken was so old and hard that I put it straight in the trash and I am totally disappointed. I know the ticket was only $7.78, but I don't have money to give away like that.
Thank you in advance for hearing me out.
Charlotte Johnson
[protected]
[protected]@gmail.com
hire
My family grandparents moved to this area from Texas in 1954 with 8 children. My Grandfather worked for the city until he retired and my Grandmother worked for a Tomato company before retiring and raising several of her grandchildren. My cousins and brother attended the local church elementary. Now I live in my grandparents old home raising my kids, my...
Read full review of Popeyesemployees
I came in Popeyes around 3:45, I had a good conversation with Elaine & Janice upon my service. I dined inside, as soon as I guess the second shift came in I noticed that the whole atmosphere had changed. Me & my husband just sat there & continued our meal. This is not a bad complaint I come in every Monday night & I have noticed the same energy from those two employee Anitra & Vernisha. The Manager was preparing to change over shift, & I noticed Vernisha was arguing with the manager about certain things, & the manager continued to to change the shift. Then I noticed the other employee Anitra came in customers waiting to place orders & Anitra just stood there not trying to help out. They both started arguing & giving the Manager ATTITUDE so the manager just sent both of them home. I think the manager did a good job cause Im a manager also & I would have done e the same. Overall I'm really not complaining but I just had to let you'll know about your employees. I will be returning "I LOVE POPEYES"
About Popeyes
Popeye's menu features a variety of mouth-watering dishes, including chicken tenders, chicken wings, shrimp, and fish. The restaurant also offers a range of sides, such as mashed potatoes, Cajun fries, and coleslaw, to complement the main dishes. Additionally, Popeye's has a selection of desserts, including their famous cinnamon apple pie and banana pudding.
The restaurant chain has gained a reputation for its bold and flavorful Cajun-inspired cuisine. The company's unique blend of spices and seasonings is what sets it apart from other fast-food chains. Popeye's uses only high-quality ingredients to ensure that every dish is fresh and delicious.
In recent years, Popeye's has gained significant attention for its social media presence and marketing campaigns. The company's witty and humorous approach to advertising has helped it to stand out in a crowded market. One of the most notable campaigns was the launch of the spicy chicken sandwich, which sparked a viral social media frenzy and led to long lines at Popeye's locations across the country.
Overall, Popeye's is a beloved fast-food chain that has built a loyal following of customers who appreciate its bold and flavorful cuisine. With its expanding menu and innovative marketing strategies, the company is poised for continued success in the years to come.
Popeyes Customer Reviews Overview
Another positive aspect of Popeye's is its customer service. Many customers have commended the staff for their friendly and efficient service, making the dining experience enjoyable. The restaurant's cleanliness and hygiene have also been praised, ensuring that customers feel comfortable and safe while dining.
Popeye's has also received positive reviews for its affordability. Customers have noted that the restaurant offers value for money, with generous portions and reasonable prices. The restaurant's promotions and deals have also been well-received, providing customers with even more savings.
Overall, Popeye's has received overwhelmingly positive reviews from customers who have enjoyed their meals, customer service, cleanliness, and affordability. The restaurant's commitment to quality and value has made it a popular choice for fast-food lovers across the country.
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2. Navigating to the complaint form: Once logged in, locate and click on the 'File a Complaint' button, which you can find at the top right corner of the website.
3. Writing the title: In the 'Complaint Title' field, briefly summarize the main issue you have encountered with Popeyes. Make it concise yet descriptive enough to convey the essence of your complaint.
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:
- The date and location of the incident.
- Specific details about the product or service, including any order numbers or receipts.
- A clear description of the problem, such as incorrect orders, poor food quality, unsatisfactory service, or hygiene issues.
- Any communication you've had with Popeyes staff or customer service, including their response to your issue.
- Steps you have taken to resolve the matter and the outcome of those efforts.
- The personal impact of the issue, such as inconvenience, illness, or financial loss.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, photos of the product, or correspondence with the company. Do not attach files containing sensitive personal information.
6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of the issue with Popeyes. In the 'Desired Outcome' field, describe what resolution you are seeking, whether it's a refund, an apology, or another form of redress.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description is easy to understand.
8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Make sure that you have included all necessary information and attachments before submitting.
9. Post-Submission Actions: After submitting your complaint, monitor your ComplaintsBoard.com account for any responses or updates. Engage with any replies from Popeyes or other users to provide additional information or to follow up on your complaint.
Overview of Popeyes complaint handling
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Popeyes contacts
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Popeyes phone numbers+1 (800) 767-3937+1 (800) 767-3937Click up if you have successfully reached Popeyes by calling +1 (800) 767-3937 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 (800) 767-3937 phone number Click up if you have UNsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number 0 0 users reported that they have UNsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number+1 (731) 427-6970+1 (731) 427-6970Click up if you have successfully reached Popeyes by calling +1 (731) 427-6970 phone number 4 4 users reported that they have successfully reached Popeyes by calling +1 (731) 427-6970 phone number Click up if you have UNsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number 17 17 users reported that they have UNsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number+1 (404) 459-4450+1 (404) 459-4450Click up if you have successfully reached Popeyes by calling +1 (404) 459-4450 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 (404) 459-4450 phone number Click up if you have UNsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number 26 26 users reported that they have UNsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number+1 01902117336+1 01902117336Click up if you have successfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 01902117336 phone number Click up if you have UNsuccessfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have UNsuccessfully reached Popeyes by calling +1 01902117336 phone number
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Popeyes emailspopeyescommunications@popeyes.com100%Confidence score: 100%Support
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Popeyes address400 Perimeter Center Terrace NE Suite 1000, Atlanta, Georgia, 30346, United States
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Popeyes social media
Most discussed Popeyes complaints
unsanitary restrooms and poor customer service!Recent comments about Popeyes company
My son hasn't gotten paid for working for you in over a monthOur Commitment
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