The complaint has been investigated and
resolved to the customer's satisfaction
Poores PropaneUnauthorized billing


I paid my heating bill with a check from my credit card, i didn't relize that that account was canceled by me because i lost the credit card, that check was returned, the propane co. sent me a notice that my gas would be shut off if i didn't pay the bill, they would not acept a check, they wanted money order, or credit card payment, i sent them another check from my credit card and never herd a word from them, then i recived the check and my little note in the mail, now i have been sending payments to these people for about 5yrs and never had any problems with the mail, the check didn't come from Delaware, it came from Omaha NE, writin by someone, no name or address, this looks fishie to me. I had to pay them by crdit card, they wouldn't take my credit card check which is the same as a credit card and now HAVE TO PAY THEM $50.00 TO TAKE OFF THE LOCK AT THE TANK. Is this getting the ol shaft or what, can they do this, is there anthing i can do, is this legal.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.